Problem with DIVI since WP 6.1

  • Resolved martinoemh

    (@martinoemh)


    3 years, 6 months ago

    Hello everybody,

    My website has been updated with WP 6.1 last week. I also updated my Divi theme to the last version, but since those updates, I’m not able to edit a page with the Divi Page Builder.

    Indeed, it keeps on loading again and again. I tried to disable every plugins I have one by one. I finally found out disabling the WP Optimize plugin was the only way to solve my issue.

    Is there any way I can fix it ? Currently I’m switching on and off WP Optimize when I need to add content but that’s not really practical.

    Thanks for your help !

    Ben

    • This topic was modified 3 years, 6 months ago by martinoemh.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Venkat Raj

    (@webulous)

    3 years, 6 months ago

    Hi @martinoemh

    I tried to recreate the issue at my end using
    1. WordPress 6.1
    2. Divi 4.19.0
    3. WP Optimize 3.2.9 (Both cahe and minify enabled)

    But I couldn’t do that and it works fine at my end. I believe, some other settings are causing the issue.

    Could you please submit a support ticket here?
    https://getwpo.com/ask-pre-sales-question/

    So, I can take closer look at the issue with privacy? Thanks

    Thread Starter martinoemh

    (@martinoemh)

    3 years, 6 months ago

    Hello @webulous ,

    Thank you for your reply. First of all, I hope my messages are clear enough, English is not my native language so don’t hesitate to tell me if you don’t understand something…

    So, just so you know, before replying to your previous message, I asked to my webhosting support if they could have a look and maybe try to help. I gave them access and they also tried different things, and they came to the same conclusion : disabling WP Optimize was the only way to make the Divi builder working. It could tell us that :

    • It doesn’t seem to be a local / client side problem as the webhosting support had the same issue, so I don’t think that the problem could come from a local cache issue or something like that (I cleared all my caches anyway few times) ;
    • It could be an issue with a cache configuration on WP Optimize as it’s working on your side with the same version of the plugins.

    I’m going to submit a support ticket on the link you provided.

    Thank you for your help and have a nice day !

    Ben

    • This reply was modified 3 years, 6 months ago by martinoemh.
    Plugin Contributor Venkat Raj

    (@webulous)

    3 years, 6 months ago

    @martinoemh Your request received and we are looking into it.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problem with DIVI since WP 6.1’ is closed to new replies.