webdesh
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce PayPal Payments] PayPal buttons not loadingHi Krystian,
Thank you for the quick response. Unfortunately, I had to paste the ticket from a different WordPress account and the website you’re looking at is most probably the wrong one.
I got the system status as instructed: https://privatebin.syde.com/?e07025befd2b2579#2KvMEDzj7Y6qnE7GychNfQ4ZE8kV2X1xhjQnRZ7bCQ8q – you’ll be able to see the correct site there.
Other than that, the cookie manager being the issue seems legit, but even with the cookies accepted the behavior doesn’t change. The plugin in use in this online shop is: CookieYes.
If you need me to follow up by email/use other channel, feel free to let me know and sorry if this has caused any inconvenience.Hi Zubair,
Thank you for your prompt response. So far we’ve been able to isolate one plugin that is causing the issue when enabled. We’re currently in touch with its support team, as we weren’t able to find an issue with WooCommerce when it’s deactivated.
Best regards
Forum: Plugins
In reply to: [WooCommerce] Product single page refreshes after Add to cart is pressedThanks a lot for the confirmation and article!
Hi,
Thanks for the response and info provided, we have forwarded it to Astra’s support team. FYI and incase it’s useful to someone else looking for a quick fix: what worked for us was disabling this setting: https://prnt.sc/5MsFZb09DZxI.
Forum: Plugins
In reply to: [Mailchimp for WooCommerce] Opt-in checkbox missing when logged inHi Jordan,
We deleted this specific user account and created it again with the same details. We are now able to see the checkbox. Thank you for your support.
Forum: Plugins
In reply to: [Mailchimp for WooCommerce] Opt-in checkbox missing when logged inHi Jordan,
Thank you for your reply and suggestions.
The account was created together with all other user accounts. The email used to register this administrative account in WordPress isn’t subscribed to the MC audience. We thought that possibly if it’s already subscribed, this is why the checkbox doesn’t appear, but it isn’t and has never been.
We will test the troubleshooting plugin. Please also let us know if you can think of something else that might be an issue.
Thanks for your support!
Forum: Plugins
In reply to: [Mailchimp for WooCommerce] Opt-in checkbox missing when logged inHi Jordan,
Thanks for your reply. Here is a screenshot without the checkbox: https://prnt.sc/23ak1uq. And here is a screenshot from another person’s account, where the checkbox is available: https://prnt.sc/23aki7y. For confidentiality reasons we have changed the input, but the 2 conditions mentioned in my previous email are still met.
The plugin version currently is 2.5.4.
Let me know if you have any more questions.
Thank you!
Forum: Everything else WordPress
In reply to: Problems on Macbooks with a WordPress websiteHi again Steven,
Thank you for checking that. At first glance everything seems fine, because all proportions are still correct, it’s just that everything is bigger. Perhaps you can test to compare the black cookie notice banner at the bottom of the page – on Linux you should see something similar: https://prnt.sc/10jo88h, whereas on Macbooks the Read more gray button is overlapped by the Intercom button – https://prnt.sc/10jo8wu. The screenshots are from tests we’ve performed on the same size monitor, respectively on Linux and MacOS.
Could you please post screenshots of how it looks for you on both Linux and Macbook? Please make sure the black banner at the bottom is visible, as it usually shows the problem most clearly. Thank you very much!
Forum: Everything else WordPress
In reply to: Problems on Macbooks with a WordPress websiteHi,
Here is the website URL: https://limechain.tech/. The problem can be seen on all pages, regardless of whether they’re custom coded or Elementor pages. Thanks!