Elvira K.

Hi there @miguelthepooh,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Hi there @wyldflower,

I checked the pop-up on your blog post pages and I can see it properly with no additional code.

Can you please confirm that the issue is resolved? If not, please share a screenshot of what you see and on what page.

Looking forward to hearing back from you!

Hi there @charlelie01,

Thanks for getting back to us! Can you please clarify if you mean standard WooCommerce transactional emails or WooCommerce automatic emails set up within MailPoet?

If the latter, please check the following:

• your subscriber has Subscribed status in MailPoet (they should opt-in to receive emails from you during checkout and confirm their subscription first);
• this is the first purchase for this subscriber as New Purchase emails work for the first purchases only;
• your orders are in Processing or Completed status.

Reference: https://kb.mailpoet.com/article/277-woocommerce-automatic-emails

Looking forward to hearing back from you!

Hi there @docjojo,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Hi there @tibikha,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Hi @agnspy,

I’m going to mark this thread as Resolved because we asked you to contact us via our form.

Enjoy the rest of your day and stay safe!

Hi there @steverusso66,

Thanks for getting back to us!

I see that you set up two MailPoet cron jobs. You can remove the first one and leave the one running every minute.

After that, you can double-check with your host if it’s running properly. You can also schedule a test newsletter and see if it’s sent on time.

If it doesn’t appear to be running (i.e. emails aren’t sending), then it’s possible you may need to add the full path before php at the start of the command, for example /usr/local/bin/php

Let us know how it goes!

Hi there @mcaravaglia,

Thank you for your feedback! You’re welcome to add your suggestion here: https://feedback.mailpoet.com

Our team will take it into account when discussing new features and improvements for the plugin.

Cheers!