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Viewing 15 replies - 256 through 270 (of 426 total)
  • Tim Nash

    (@tnash)

    Spam hunter

    Hi Amanda,
    WordPress supports a variety of import methods, in your admin area look under “tools”

    The problem however is getting the data out of Facebook, which will prove I suspect more tricky for you. However if you can get the data out, then importing it in shouldn’t be to much of an issue.

    Tim Nash

    (@tnash)

    Spam hunter

    Hi Nick,
    First off sorry to hear you are having problems, hopefully it can be sorted out, but please do bare in mind this is a free plugin, developed and made open source by the plugin author. He is under no obligation to provide support, and when he does so it’s his time that he is taking up.

    This means, that nearly always being aggressive about an issue is never a good way to get a response. On the flip side Plugin developers are not always diplomats or trained customer support peeps so responses can often be harsher then intended especially of the cuff, bare that in mind when responding. Basically if you are nice, friendly, clear and concise then everyone get’s along.

    Ok with all that said 🙂

    It would appear you are having an issue with Meta tags…
    Now meta-tag markup is quite common across multiple plugins and themes, it maybe that this is causing a potential problem.

    So my advice would be to quickly disable any plugin that might effect meta tags, with the exception of Add Meta-Tags and also swap out to a default theme.

    Does the problem persist?
    If yes, when you look at the source do you see

    <!-- BEGIN Metadata added by Add-Meta-Tags WordPress plugin -->
    ...
    <!-- END Metadata added by Add-Meta-Tags WordPress plugin -->

    Within the source code? Is there also metadata tags within it?

    Tim Nash

    (@tnash)

    Spam hunter

    Any specific problems, or just a placeholder for some future issue?

    p.s Assuming the issue is resolved, please don’t delete the post, ideally leave a note with how you did it so others may benefit and a Mod will mark it resolved.

    Forum: Fixing WordPress
    In reply to: download mislukt.
    Tim Nash

    (@tnash)

    Spam hunter

    You are best of posting in http://nl.forums.wordpress.org/ these forums are primarily English speaking.

    Tim Nash

    (@tnash)

    Spam hunter

    Without resorting to writing a fair amount of code your best bet is to start with something like https://wordpress.org/plugins/hierarchy/

    oh and Hi Simon, you should definitely pop over to WPLeeds on 16th!

    Tim Nash

    (@tnash)

    Spam hunter

    That will depend on your host, if you set up WordPress through a one click install probably in the same location. If in doubt ask your host for how you can do it.

    Tim Nash

    (@tnash)

    Spam hunter

    I assume you have a theme called kickbox active?
    Temporarily rename your theme folder and then try to login

    Before doing so backup so you can go to the backup if it goes wrong.

    Tim Nash

    (@tnash)

    Spam hunter

    Hi Gunter,
    I’m a volunteer on these forums and am here to help and advise but I can’t login to peoples sites and fix issues, however frustrating that is for both you and me.

    As a volunteer I’m not insured or indemnified to work on your site, and while I am a nice person I am also effectively some bloke of the internet 😉 and really neither of us want to be in a position where I end up responsible for the site, for good or ill.

    That said if your web host has an admin panel, maybe called cPanel? Their is probably a File Editor button, which should let you see files and you should be able to navigate to the folder and rename the .htaccess file.

    Alternatively you can download a FTP client, I tend to recommend CyberDuck but there are others, click Open Connection, put in the details it asks and then you can navigate around your server just like you would your computer.

    Tim Nash

    (@tnash)

    Spam hunter

    Hi Gunter

    I understand, as your host has made some changes in the folder containing the files for http://www.eucmh.com does it contain a “.htaccess” file? If so can you temporarily rename that file?

    If you don’t have that file or can’t find it, then if using a FTP client make sure it’s showing hidden files.

    Does this return your site?

    Tim Nash

    (@tnash)

    Spam hunter

    ok seems like some progress has been made.

    Is the content http://www.eucmh.com/index/
    meant to be showing http://www.eucmh.com/

    or is it different?

    Tim Nash

    (@tnash)

    Spam hunter

    For the site that is no longer working, do you have access to error logs, you might be able to access them via your hosts admin panel (sometimes called cpanel) or via a folder you can FTP to called logs.

    Specifically we are interested in the error log, if you can access the log file then visit your site (it will presumably still show a white screen) then look in the log file. They are timestamped so you should be able to see the last entry which hopefully is yourself and showing an error.

    If you can’t find error logs, then its worth contacting your host, who should be able to provide further information or access.

    Tim Nash

    (@tnash)

    Spam hunter

    Vous pouvez préférer utiliser les forums français, ou les poster votre question en anglais

    Home

    Tim Nash

    (@tnash)

    Spam hunter

    althe3rd Per the forum welcome please post your own topic. It’s the best way to get the attention your problem deserves.

    Heathie Do you have access to your servers error logs, either through your hosts admin panel, or sometimes available in a folder called logs?

    If so does it show any errors?

    You mention you disabled the htaccess, was that in the root of your site, do you have a htaccess file in your wp-admin folder?

    Tim Nash

    (@tnash)

    Spam hunter

    GSalgaller – FTP/SFTP is the way most web hosts let you update your website, so you normally download an FTP client alternatively your host will allow you to access files through their admin panel which will be separate from your WordPress admin panel.

    Tim Nash

    (@tnash)

    Spam hunter

    When you saved the permalinks it will have generated a new .htaccess file, or given you some code to create a new one.

    If it created a new one, then you are good to go, otherwise you will need to copy the code it gave you into .htaccess and save

Viewing 15 replies - 256 through 270 (of 426 total)