Tim Moore
Forum Replies Created
-
I’ll take a look at this and see what is going on. Thanks for the reports.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jet pack twitter widgetYou may need to wait a bit for this to refresh. If Twitter is experiencing a network outage or overload, their API won’t respond. We don’t have any control over this part of the widget.
Using the Dashboard, completely delete Jetpack and its data. Then reinstall Jetpack and try to connect. There may be some data in your database from the migration that is causing this issue.
Please contact us at support@jetpack.me to update this info.
Can you paste the full error message that you get, please? There should be some “Error Details.”
You’ve got some 404 errors related to your theme:
GET http://www.expatauto.com/wp-content/themes/Automobile/library/js/mootools.js 404 (Not Found) http://www.expatauto.com:14
GET http://www.expatauto.com/wp-content/themes/Automobile/library/js/slimbox.js 404 (Not Found) http://www.expatauto.com:14
GET http://www.expatauto.com/wp-content/themes/Automobile/library/js/galleria.classic.css 404 (Not Found)
Also, it looks like this theme includes scripts like jQuery inline, with its own version, rather than using
wp_enqueue_scriptand the built-in WordPress version of jQuery. That may cause issues with Jetpack and other plugins.You’ll need to contact your host. There’s something going on with your server. Others that have reported this in the past indicate it could be a storage space issue with your host.
Any errors around marked with the time you were downloading the update would be good. You could also get in touch with your host and ask them to look through the logs to see if they notice anything.
Could you download the Jetpack compatibility plugin, run it, and email the results to us at support@jetpack.me? http://plugins.trac.wordpress.org/export/617773/jetpack/branches/jetpack-compatibility-test.zip
Do not post the results. The results may contain sensitive info, which we need for debugging, so please email them.
Thanks!
This is an error that crops up now and again. Typically, it is a network issue between your server and ours at WordPress.com that will resolve over time.
Try clearing your browser cache and looking at your stats again in a few hours.
A blank screen is a PHP error. In most cases like this, it is usually a PHP memory limit issue. So two things to try:
2 – Look at your server’s error logs (or contact your web host to have them look) and see what is going on.
I’ll take a look and see what I can find out.
Ah, do you mean getting the data from the Gravatar Hovercards? If so, that is not actually stored anywhere in the database; we poll that from Gravatar using Javascript.
You can do something similar if you wish; there is documentation here: http://en.gravatar.com/site/implement/profiles/
The “Official Button” option will use the code directly from Facebook. We have the icon + text option as a fallback option so that we can control the display of the button.
As I said, we may look at updating this in a future update. Thanks for the feedback.
Have you updated the P2 theme? I seem to recall this issue being in P2 recently and being fixed.