timsaekoo
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Forum: Reviews
In reply to: [Tint: Display Any Social Feeds onto your Site] TintSorry you feel that way Edwin. If there’s anything I can help with, feel free to let me know!
-Tim
Hey there,
Fantastic idea! We actually just launched this feature, but it is in our PRO plan (which I know is out of y our budget). We will be seeing if this is a much needed feature for PLUS plan/Free plan users.
Thanks for the ideas and glad you brought it up!
-TimHey,
Yes you’re right. We had to make some changes to make sure moving forward, everything would be stable. It was either that or a very slow, unoptimized experience moving forward for you and your visitors.
Hope that is okay– it won’t happen again.
-Tim
You’re very welcome! Appreciate all your support!
Please email me tim@tintup.com and I will resolve this for you. We would love to keep you as a customer because you were with us since the beginning of our beta stage.
I look forward to helping you,
Tim
CEO, TintHi,
Tim here from Tint and I can help answer your feedback/questions:
1) You’re right about the new themes we have published and offered our users. It is our apologies that we did not let our users like yourself know about these new features. We didn’t think it warranted an email notification (mainly because we didn’t want to spam our users with new features every week we launch and then they would unsubscribe from us). But we will find a better balance for this– thank you for your feedback.
2) So you’re right that we changed the classic theme. This was needed because our first version of it kept cutting off text and we only wanted to provide the best visual experience for our customers like yourself. The easiest way to resolve this right now is just to choose a separate theme if you don’t like this one– maybe the News theme as the closest resemblance.
3) Glad you think the News theme is your preferred choice as it is ours as well for certain scenarios :). We noticed the issue you are mentioning, and have fixed those display bugs since. So if you choose the News theme now, you won’t experience those misplacements and overlapping.
As always, please feel free to reach out for any other questions or feedback we can help answer. We take all your insights into consideration and put them down into our product roadmap :).
Best,
TimHey,
Tim here from Tint and happy to answer your questions.
In regards to the update time, it takes about max 1 hour for your posts to show up. We are always trying to make it quicker, so there will be no work needed from your side.
Picking a theme or refreshing the posts on the dashboard will not make a difference right now. We’re figuring out a way for you to manually update posts right now, will that help? That way when you want things to be updated quicker, you can press a button that will update it then and there.
Let me know if you have any other questions or feedback I can help with.
All the best,
TimForum: Reviews
In reply to: [Tint: Display Any Social Feeds onto your Site] Needs WorkHi,
My name is Tim, CEO of Tint, and I want to first say we apologize for the inconvenience and frustrations you encountered.
If you could email me personally at tim@tintup.com , I’ll help you resolve this problem immediately. Your case might have been a rare one as we have been able to help hundreds of sites successfully integrate their Tint. I would love to learn what happened so we can make sure it doesn’t happen again for others.
Feel free to email me at your convenience and I look forward to helping you,
Tim