Truman
Forum Replies Created
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Wonderful! I am glad that was able to resolve your issue! If you run into any other problems, please do not hesitate to start another thread on here. And, if you would like, leaving us a review is extremely helpful. Have a great day!
Forum: Plugins
In reply to: [The Events Calendar] Version 6 ruined my siteHi there @albridi
No worries at all, I just wanted to make that clear. And I fully understand your position, I would say you are only seeing the users with Issues because the many users who have upgraded without issue wouldn’t necessarily be posting!
But I think your position is a sound one, the best advice I can offer is to please make sure that when you do decide to up date, I would highly advise you do so in a staging environment before pushing it to live.
I will go ahead and mark this as resolved, if you have any other issues or concerns please don’t hesitate to post again!
Forum: Plugins
In reply to: [The Events Calendar] Unable to navigate past monthHi there,
Sorry about the trouble you are having here, usually navigation issues are almost always theme related, I do want to note we are not compatible with Full Site Editor themes yet, but I did see you were using 2021. I also want to check and make sure you have no other customizations in place perhaps? No other custom code or CSS is being added here?
I would maybe try deleting and reinstalling The Events Calendar. I would also like to get a look at your system info, you can email that to me at truman at theeventscalendar.com
Once I can see that I might be able to tell if there is another problem somewhere
Hi there,
Sorry about the trouble you are having here, have you had a chance to take a look at our page on Migration issue? https://theeventscalendar.com/knowledgebase/k/migrating/#Troubleshooting
Are you possibly using anything above PHP 8 here? It could also be possible you might have a conflict, can you please check over that guide and those steps, and let us know if any of that is able to help?
Forum: Plugins
In reply to: [The Events Calendar] Version 6 ruined my siteHi there,
Sorry about the trouble you are facing here, we did release a hotfix for 6.0 just today, can you please try updating to that and see if it helps?
I also want to note that the plugin: “Events Widgets For Elementor And The Events Calendar” is not ours and is not something we technically Support, Events Calendar Pro contains integrations for Elementor Widgets, so you may either want to consider upgrading to that, or maybe disabling that Extension.
But please let me know if Updating to the Hotfix version helps this issue at all.
Forum: Plugins
In reply to: [The Events Calendar] Can more than one event be published on a page?Hi there,
Well, each event has its own page when you create it. Events Calendar Pro does have shortcodes, and there is one for a Single Event: https://theeventscalendar.com/knowledgebase/k/embedding-single-events-with-the-tribe_event_inline-shortcode/
Which you could use to embed multiple on a page. But as it stands, each event has one page, and the calendar page lets you navigate through all of those.
Let me know if you have questions!
Forum: Plugins
In reply to: [The Events Calendar] “Sorry, you are not allowed to upload this file type.”Hi there,
Apologies for the issues you are issue you are facing, I’d be happy to help you troubleshoot this!
Hmm, that is quite weird, especially given that you tried the workaround in functions.php. Is this the snippet that you used or a similar one?
add_filter( 'upload_mimes', function( $types ) { $types['csv'] = 'text/csv'; return $types; } );Actually, if you could is there somewhere you could upload the file or send it to me: truman @ theeventscalendar.com
I want to try testing it first, and then maybe I can see if I can get it to work.
Hi there,
Apologies for the issues you are issue you are facing, I’d be happy to help you troubleshoot this!
This can be kind of a tricky issue, I would start by conflict testing: https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/
Please make sure you disable ALL other plugins besides The Events Calendar and our other plugins, and revert to a default theme like 2021, and then see if this problem resolves itself.
It could also be something to do with the cart page setup, maybe even a caching plugin or some other issue. I would try that first and see what you find.
Forum: Plugins
In reply to: [Event Tickets and Registration] User page with tickets and reservationsHi there,
Hmm, that is quite odd. It sounds like that might be conflicting with some other plugin on your site, or maybe it has to do with your PHP version or some other thing. I would go ahead and test for conflicts: https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/
Also, if you are trying to get PDFs for tickets you had created before installing that, unfortunately you won’t be able to. You’ll have to re-create those tickets.
If conflict testing does turn up anything, you might be having some other issues. Can you please also send your system info as a txt file to my email. You can reach me at truman @ theeventscalendar.com I would like to see that info if you can.
Forum: Plugins
In reply to: [Event Tickets and Registration] User page with tickets and reservationsHi there,
When you have that page setup, you should be able to click “View Tickets.” But I do not think there is an outright way to download that. However if you use the PDF tickets extension: https://theeventscalendar.com/extensions/pdf-tickets/ You can download those tickets again, but it has to be from the WordPress Dashboard and you’ll need to be logged in as an admin.
Forum: Plugins
In reply to: [Event Tickets and Registration] User page with tickets and reservationsHi there,
Actually yes this is a feature, you can read about it on this guide here: https://theeventscalendar.com/knowledgebase/k/display-a-list-of-attendees-events/
You do need to require that users be logged in however, since it will need some kind of user profile to associate things with.
You can let me know if you have any questions!
Hi there,
I would be happy to try and answer this for you. Really the only way you can have Multiple Calendars is with an Multisite installation or an Unlimited license. The Events Calendar is meant to have one calendar per site. So I am not sure this would really be a good option for you, unless you want to make a multisite setup.
In which case, then yes I would say I’m fairly certain you could set a multisite installation so that you have to approve a new calendar, because you would essentially be approving a new site.
You can let me know if you have any questions!
Forum: Plugins
In reply to: [The Events Calendar] Events calendar combines categories in Event viewHi there,
Sorry about the trouble you are having here, I’d be happy to try and assist.
To start, this calendar only has one event in it, so we’ll need some more events of other categories to really be able to test it. But the behavior you are describing seems pretty standard to me. When you are on the Category specific event page, you can navigate through just Events of that category.
The Main calendar however will continue to show all the events when you change back to a default view. Please let me know if I am understanding you correctly. You can see our Live preview here: https://demo.theeventscalendar.com/
Now, we do have a few options, Events Calendar Pro lets you use a Shortcode with a category filter that should show only those events, unless you navigate to a different category of course.
Filter Bar can filter the calendar itself, so you can use that to only have certain events showing. Other than these two methods, I am not sure there is a way to only show one type of category 100% of the time depending on what event you are viewing. It some way all of the calendars can navigate back to have all events showing.
Please let me know if I am missing anything about your situation.
Forum: Plugins
In reply to: [The Events Calendar] Changing breadcrumb textHi there,
Ah ok great! I am glad that you were able to find something you can adapt. The Excerpt normally strips out HTML, but you should be able to take a look at this guide and change that: https://theeventscalendar.com/blog/tips/the-trouble-with-excerpts/
Let me know if that helps!
Forum: Plugins
In reply to: [Event Tickets and Registration] event rsvp remove guestsHi there,
I am not quite sure what exactly you are referring to here, do you mean a User on your site can do this? Have you tried to change permissions for that User? https://theeventscalendar.com/knowledgebase/k/admin-roles-and-permissions/
Can you just clarify a bit on what you mean here?