Truman
Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] open external links in a new tabHey there,
That is definitely odd, we have an older forum post regarding this as well, you could try some of the solutions listed in there!
https://theeventscalendar.com/support/forums/topic/open-links-to-events-in-new-tab/
If you want you can give that a shot and let us know if it works for you?
Forum: Plugins
In reply to: [The Events Calendar] Link in event not active when hovering in month viewHi Douglas,
I see what you are talking about, and I understand what you mean. When you’re in the month view there is the pop-up window when you hover over the event, so that tooltip is a different file than just the Text Block for the event. So that along with the List View you would need to edit in the backend to have that link active in anywhere other than the Text Block when you are on the actual event page.
So the link I shared above is about the pop-up tool tip for the event, and this forum post talks about editing the list view to do this as well: https://theeventscalendar.com/support/forums/topic/adding-external-ticket-link-to-list-view/
You will need to edit your templates similar to those posts to make that link active in a place besides the Event text block. I hope that makes sense?
Forum: Plugins
In reply to: [The Events Calendar] Events not showing on calendar/list viewHi there,
Apologies for the issues that you are having, I would be happy to help you troubleshoot this.
So as some first steps we would ask that you please go ahead and test for conflicts: https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/
And also if you could share your Sys Info by copy and pasting that info into your response, or better yet a .txt file: https://theeventscalendar.com/knowledgebase/k/sharing-your-system-information/
As far as what is causing this, I am not too sure so its best to test things out and then go from there.
Thank you!
Forum: Plugins
In reply to: [Event Tickets and Registration] integration with woocommerce productHi there,
It is possible to integrate you tickets into the WooCommerce store page, you can follow this guide here: https://theeventscalendar.com/knowledgebase/k/selling-tickets-from-the-woocommerce-products-page/
However, if you are only using the free version of Event Tickets you will not be able to use WooCommerce with it, only the built in Tribe Commerce.
If you do have Event Tickets Plus, you have access to premium support so if that is the case, please submit a ticket on our website! https://theeventscalendar.com/
Thank you!
Forum: Plugins
In reply to: [The Events Calendar] map link isn’t pulling across the venue nameHi again,
I understand fully now what you are referring too, I was a bit unsure but after reading it over again I see the issue you are having.
I think this might be a few factors, since you don’t have The Events Calendar Pro, there will not be a page for the venue. However even though you don’t, my Local testing environment does exactly the same thing. The Venue has a name but it doesn’t get put into Google Maps when you search, and I think this has to do with creating venues in general. Google Maps is only searching by the address, not the name. I am not sure that there is a way to change this.
Also one thing I want to add, doesn’t the Venue also need an actually street address number? I see it as Maidenhead Rd but there is a street number for the building I’m assuming? That is probably why it isn’t going to the right place?
Please let me know
Truman
Forum: Plugins
In reply to: [The Events Calendar] Link in event not active when hovering in month viewHi Douglas,
I am having trouble viewing those events on your page, because one is closed for registration and one has a login required.
The text that you want to be a link, I’m guessing you are setting it up with an HTML tag?
If I understand correctly this is in the event description? And then when you hover over it doesn’t work? This is definitely a customization, and so if you wanted that link to show up in the tooltip/pop-up you would need to edit the plugin template.
Here is a forum post about doing what sounds like the same thing: https://theeventscalendar.com/support/forums/topic/adding-a-link-to-pop-up-window/
Please give that a try and let us know if it works out for you!
Thank you
Forum: Plugins
In reply to: [The Events Calendar] map link isn’t pulling across the venue nameHi there,
Apologies for the issue you are having, here is a webpage we have on troubleshooting Google Maps: https://theeventscalendar.com/knowledgebase/k/troubleshooting-google-maps/
There is a lot of helpful info in there, please check through that and see if any of those solutions work for you, and get back to us!
Thank you
Truman
Forum: Plugins
In reply to: [Event Tickets and Registration] Remove extra spaced after order email tableHi there,
Could you please give a little more detail about where exactly this is? Is it in the ticket email itself?
Here is our webpage for editing the Ticket Emails: https://theeventscalendar.com/knowledgebase/k/customizing-the-ticket-email/
That should help you get started.Please let me know if there is something I’m missing.
Thank you
Truman
Forum: Plugins
In reply to: [The Events Calendar] Event Date without TimeHey again,
Thank you for letting us know, you can make suggestions for feature requests here if you like: https://app.productstash.io/the-events-calendar-suite-roadmap#ideas
Thank you
Truman
Support at The Events CalendarForum: Plugins
In reply to: [The Events Calendar] Error while adding eventHi Rob,
I’d be happy to try and help you troubleshoot this,
So first we like to have people test for conflicts with Themes and/or Plugins: https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/
We are having some issues with the Divi theme lately, although not in all cases. I would trying check for conflicts first and then we can go from there
Thank you
Truman
Support at The Events CalendarForum: Plugins
In reply to: [Image Widget] Enhancement Request: Lazy Load ImageHi Jason,
Thanks for the suggestion! If this is a feature you’d like to see in the future, you can make the suggestion here: https://app.productstash.io/the-events-calendar-suite-roadmap#ideas
Truman
Support at The Events Calendar