swte

Try to disable Prebuild booster, there is a known issue with it (it will be fixed soon)

We sent a reminder 10 days prior the renewal, but you didn’t cancel the subscription until the renewal day.

We have a short, clear and simple license agreement, and at the checkout you said, you have read and accept the terms and conditions. Also at the checkout it is clearly visible it is a yearly subscription.

8/a is about the refund policy in general:
You can request a refund without any specific reason within 14 days from the (first) purchase. After 14 days no refunds can be processed.

8/c also explains with an example:
You can cancel your subscription any time you want. To avoid getting charged for the next billing period, you need to cancel at least one day before the next scheduled billing date. If you have a Quarterly fee and cancel this on the first day of the new billing period, the subscription will be terminated at the end of this period, and you won’t get a refund for the current one. The same with the monthly or annual subscription model. You will not be eligible for the refund even if you cancel your subscription at the beginning of the 3-month period.

I made 2 screenshots as well:
https://www.evernote.com/l/AkASOGZ4Qb5BFI9y3hnGdrG7hxVGwPm8SfY
https://www.evernote.com/l/AkDoyqzReR9F5aM_zEQpH1KjDv9mrQneIVo

🤷🏼‍♂️

I am afraid this story is not true. You can cancel the subscription whenever you want. If you cancelled it, of course we won’t renew it.

If you don’t preauthorize the purchase it is technically impossible to charge you. The truth is, that you have to accept the terms and the yearly fee at the checkout on https://swiftperformance.io and also on PayPal when you are redirected during the checkout.

We have a short, clear and simple license agreement, and at the checkout you said, you have read and accept the terms and conditions. Also at the checkout it is clearly visible it is a yearly subscription.

8/a is about the refund policy in general:
You can request a refund without any specific reason within 14 days from the (first) purchase. After 14 days no refunds can be processed.
​
8/c ​also explains with an example:
You can cancel your subscription any time you want. To avoid getting charged for the next billing period, you need to cancel at least one day before the next scheduled billing date. If you have a Quarterly fee and cancel this on the first day of the new billing period, the subscription will be terminated at the end of this period, and you won’t get a refund for the current one. The same with the monthly or annual subscription model. You will not be eligible for the refund even if you cancel your subscription at the beginning of the 3-month period.
​
Here you find the license agreement:
https://swiftperformance.io/license-agreement/
​
I made 2 screenshots as well:
https://www.evernote.com/l/AkASOGZ4Qb5BFI9y3hnGdrG7hxVGwPm8SfY
https://www.evernote.com/l/AkDoyqzReR9F5aM_zEQpH1KjDv9mrQneIVo

Our pricing- and affiliate strategy, discounts and infrastructure costs is a complex system. We provide as low prices as possible, but on the other hand we have a strict refund policy.

@morckdk yes, Peter is my real name :D. Why do you think we try to make a quick buck from our costumers? You could use the plugin for a year for unlimited sites only for $50-60. Do you think we want to scam our customers, but wait a whole year for it?

Hi,

Can I ask which version are you using at the moment?

Hi,

Sorry for inconveniences, the problem has been fixed, updated version will be published soon (both lite and pro)

May there is a CSS conflict, try to open a different admin page, and close it there. Btw it will be hidden automatically after the promo ended

This is the normal behavior. If Early loader is enabled in Caching settings, Swift will use the loader must use plugin to load very first.