Ray Abella

Hi @duruel,

I’m sorry to hear that you’re having trouble there.

This might be related to a conflicting plugin/theme. I would suggest doing basic debug, by disabling your other plugins except for WooCommerce and Wholesale Suite plugins and switching your theme to Twenty-Nineteen.

Then check if the issue would still persist. If not, continue enabling each plugin to see which has a conflicting issue.

But if the issue still persists even after basic debug, please submit a ticket to our support form below so we can assist you further:
https://wholesalesuiteplugin.com/support/support-request-form/

Best regards,

Hi @kender,

We are very pleased to hear your review and it will definitely help us stay motivated to continuously improve our plugin features and support service.

Thanks so much for the great review and recommendation!

Cheers,

Hi @citrusdesigns,

We’re happy to hear your feedback about our plugins and support!

It helps us to stay motivated in providing excellent plugin features and support to our users.

Thank you for giving us a great 5-star review!

Hi @maqbj,

I’m sorry to hear that you’re having trouble there.

Unfortunately, we don’t have an integration with the Thrive Architect page builder. In order to prevent this conflict, I’m afraid that you’ll have to disable the Link Fixer module.

Please be aware that I’ve raised this to our developers for review. However, we can’t guarantee an integration or ETA for this at the moment. In addition, the page builder is also a paid plugin so we can’t easily get the resources needed to develop the integration.

I apologize for any inconvenience and let me know if there’s anything else that I can assist you with.

Best regards,

Hi @kanimozhimca,

Thanks for getting in touch with us!

You should be able to export wholesale prices by using WooCommerce Product Import/Export tool. Just go to Products > All Products, at the top part, click the Export button. Make sure to check the Export Custom Meta before clicking Generate CSV.

You should be able to find the meta key called wholesale_customer_wholesale_price where wholesale prices are stored.

Unfortunately, we don’t have an integration with Product CSV Import Export plugin. But if they can import custom meta keys, it should able to export our wholesale prices with the meta key wholesale_customer_wholesale_price.

For reference, here’s a documentation on how to import our wholesale settings for our free/premium version: https://wholesalesuiteplugin.com/kb/how-to-import-wholesale-data-into-your-woocommerce-store/

I hope this helps!

Hi @tropicalista,

I’m sorry to hear that you’re having trouble there.

First, please make sure that the ThirstyAffiliate links that you are searching on the ThirstyAffiliates Image block contain an image. If not, it will not show any image result.

Second, I suggest doing basic debugging, by disabling your other plugins except for ThirstyAffiliates and switching your theme to Twenty-Nineteen, to check if there’s any conflicting plugin that might cause this issue.

Please make sure that you have a backup before you proceed.

If the issue still persists even after basic debug, please let me know so I can investigate further.

Best regards,

Hi @mrgkanev,

Thanks for getting in touch with us!

With our WooCommerce Wholesale Prices Premium plugin, you can set up a Minimum Order Requirement for your wholesale customers. If these aren’t met, they won’t be able to get the wholesale pricing. Please check if you have enabled this and you can also force your wholesale customers to buy the minimum order requirement by following this guide: https://wholesalesuiteplugin.com/kb/minimum-quantity-restriction-guide-how-to-force-wholesale-customers-to-buy-a-minimum-quantity/

Regarding the shipping, you can map specific shipping methods for your wholesale customers. Kindly check the following articles to guide you on how to set up this setting.

https://wholesalesuiteplugin.com/kb/how-to-restrict-wholesale-customers-to-using-particular-shipping-methods/

https://wholesalesuiteplugin.com/kb/how-to-map-multiple-shipping-methods-within-the-same-region/

Please be aware that we aren’t allowed to cater to premium questions here. Kindly submit a support ticket here instead to assist you further: https://wholesalesuiteplugin.com/support/support-request-form/

I hope this helps!

Best regards,

• This reply was modified 6 years, 8 months ago by Ray Abella.