Ray Abella

Thank you for the great review @lefteris697!

Hi @esai,

Thanks for keeping in touch!

Please make sure that you have set up the right files, text, and language code for the translation. If not, the translations will not take effect.

If you are using the Loco Translate plugin and encountered an issue, I would suggest to reach out to them here to ask further assistance: https://localise.biz/wordpress/plugin/support

Let me know if there’s anything else I can assist you with; I’m happy to help 🙂

Hi @ cindytwinklebelle,

Thanks for getting in touch with us!

I’m afraid that we don’t have an integration yet with the WooCommerce Currency Switcher plugin but I have raised this with our developers to check and test the issue.

I would suggest using Aelia Currency Switcher for WooCommerce instead, as we have full integration with this plugin.

I hope this helps. If you have any other questions, feel free to ask me again.

Hi @esai,

Thanks for getting in touch!

Yes, it is possible by using the product import/export feature to edit the product CSV file.

Please enter the wholesale prices, minimum order quantity and order quantity step to one or two products, first, to generate the wholesale meta fields on the CSV file.

Then, please proceed with the steps below:
1. Go to Products > Export
2. Check Export Custom Meta and click Generate CSV
3. Open your CSV file and look for the column for the wholesale price data key (check below for further information)
4. Save your file and upload it in Products > Import
5. Check Update Existing Products
6. Click continue and complete the importing process
7. Go to WooCommerce > Settings > Wholesale Prices > Help and click the Re-Initialize Product Visibility Meta

If you check WooCommerce > Wholesale Roles, you can see wholesale roles with the key. For example, the default wholesale role is Wholesale Customer with wholesale_customer as the key.

So when the wholesale role key is *wholesale_customer*, the meta key would be something like *wholesale_customer_wholesale_price*

{wholesale role}_wholesale_price
{wholesale role}_wholesale_minimum_order_quantity
{wholesale role}_wholesale_order_quantity_step
{wholesale role}_have_wholesale_price

I hope this helps. If you have any other questions, feel free to ask me again.

Thank you so much for the great review, @mjsjake!

Hi @adezigner,

Thanks for getting in touch!

A blank screen or white screen usually means that there’s an error with PHP code or database. If this happens to your products with variations, I suggest having a backup of your site first, before doing the troubleshooting steps.

First, make sure that you have updated versions of WordPress and WooCommerce (at least a minimum of version 3.2). Next, do a basic debug by switching your theme to Twenty Seventeen WordPress default theme and deactivating some of your plugins. If the issue gets resolved, continue activating the plugins until you find which plugin/theme caused the issue.

If the issue still persists after the basic debug, I would suggest turning on the wp_debug_log to find the errors on your website. Please visit this link for reference: https://codex.wordpress.org/Debugging_in_WordPress

I hope this helps. If you have any other questions, feel free to ask me again.

Hi @valedemi,

Thanks for contacting us!

It seems that there’s a layout issue with the latest version of WooCommerce, which causes the product page wholesale column to get squeezed in. You can fix this by using the following snippet:

//* Backend Product page layout *//
add_action(‘admin_head’, ‘my_wholesale_price_column’); 
function my_wholesale_price_column () {

 echo ‘<style> 
    th#wholesale_price {
        width:  10% !important;
    }

    table.wp-list-table .column-product_cat, table.wp-list-table .column-product_tag {
        width:5%;
    }
    </style>’;
 }

Please add this code snippet to your current theme or child theme’s function.php. Alternatively, you can also use the Code Snippets plugin to add this. You can check the plugin page here: https://wordpress.org/plugins/code-snippets/

I hope this helps. If you have any other questions, feel free to ask me again.

Hi @gilesytheking,

Thanks for getting in touch!

Unfortunately, due to the way the admin interface is currently coded, it makes it quite difficult for WooCommerce Wholesale Prices to modify the pricing for backend manual orders in WooCommerce.

We do however have a valid workaround, which is to use the User Switching plugin by John Blackbourn. This plugin lets you assume the identity of another user and place orders for them in WooCommerce.

For additional reference, please visit: https://wholesalesuiteplugin.com/kb/can-order-behalf-wholesale-customers/

I hope this helps. If you have any other questions, feel free to ask me again.