• Resolved bellinitia

    (@bellinitia)


    Hello. I have a strange problem: all the products in my website have a wholesale customer price uploaded with your plugin, but wholesale customers see all the prices rounded down to the integer. Eg: the product I linked should be 16,75€ but it shows just 16,00€ to wholesale customers. Same problem for all the products in my shop. It seems that things get fixed if I update the products one by one, but with around 10k products, it will be a bit time consuming.
    Any help?
    Thank you
    M.

    The page I need help with: [log in to see the link]

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  • Hi @bellinitia,

    I’m sorry to hear that you’re having trouble there.

    Upon checking, I was able to reproduce the issue and raised this to our developers for checking. However, we can’t provide an ETA for the fix at the moment.

    In the meantime, please use period/dot (.) when editing the wholesale prices on your CSV file. It will automatically convert to comma (,) when imported to your site.

    I’d be happy to get in touch again for updates on this in the future.

    Best regards,

Viewing 1 replies (of 1 total)
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