Sumo
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SumoMe Share pulls its stats directly from the social networks, so they’re 100% accurate.
We have an amazing and comprehensive FAQ on how this works:
https://help.sumome.com/customer/en/portal/articles/2287210-share-and-open-graph
Please contact our support directly for any assistance or if you have any concerns:
Our SumoMe WordPress plugin is fully compatible with WordPress 4.4, but we have not yet updated the compatibility list to reflect this. You can safely use it without any worries about compatibility issues. 🙂
Please contact our support directly for any assistance or if you have any concerns:
If you have any other questions or concerns please contact our support at https://help.sumome.com/
We are not integrated with MailPoet at this time. It is on our list of future integrations. We integrate based on demand.
You will need to download the CSV file and import it manually to MailPoet or use our Zapier integration and see if Zapier has a Mailpoet integration you can utilize.
If you have any other questions or concerns please contact our support at https://help.sumome.com/
SumoMe integrates with Awebber. SumoMe is the tool that helps you collect emails to write to your list. We store those emails in a CSV file for you but we do not maintain list services.
If you have any other questions or concerns please contact our support at https://help.sumome.com/
This is likely because SumoMe is having difficult finding your “posts” properly.
Please contact our support at https://help.sumome.com/
We have a comprehensive FAQ that covers issues with syncing to MailChimp properly:
https://help.sumome.com/customer/portal/articles/1815436
If you have any other questions or concerns please contact our support at https://help.sumome.com/
SumoMe has click triggers within List builder you might find useful 🙂
https://help.sumome.com/customer/en/portal/articles/2340625-getting-started-with-click-triggers
If you have any other questions or concerns please contact our support at https://help.sumome.com/
Image Sharer only works on images that are at least 150px by 150px.
If you want to disable Image Sharer from working on specific images add the following to the <img> tag:
rel=”noshare”
ex: <img src=”image.jpg” rel=”noshare”>
If you have any other questions or concerns please contact our support at https://help.sumome.com/
If you receive “Error” we encourage you to try another browser or check your network settings. This error occurs when your actual link is having issues talking to MailChimp.
If you have any other questions or concerns please contact our support at https://help.sumome.com/
Hey Alexander 🙂
Would love to help resolve any trouble you’re having. Would you please submit a ticket through our help center so we can get someone to assist you ASAP?
<3 The Sumos!
Once someone signs up they’re issued a cookie that will prevent them from seeing any more signups by SumoMe 🙂
If you have any other questions please visit our support center:
We currently do not allow the removal of the email field on our List Builder or Scroll Box Templates.
If you would like to create a CTA you will need to use the Advanced Custom Form with HTML and CSS only. No scripting is allowed.
If you have any other questions, please visit our support center:
We pull our share numbers directly from the Social Networks themselves. We use your open graph OG:URL or Canonical URL and submit to the services API and present the data they give us.
If you have any other questions, please visit our support center:
https://help.sumome.com/customer/en/portal/articles/1815157
SumoMe may appear to add time to your page load but whats happening is called asynchronous loading, meaning SumoMe yields to your site, loading as passively as possible, always giving precedence to your site. We do not block any content or scripts on your page from loading. Our back-end is powered by a world class cluster of web servers with an average response time of 8 milliseconds.
We’re always working on optimizing load times and file sizes. To optimize download speeds we use a global CDN (Content Delivery Network) to deliver all of our assets, and utilize keep-alive requests. While there are “multiple requests” being made, they’re using the /same/ connection without disconnecting, which has the same net effect as a single connection.
We utilize caching and build our CSS on a per-app basis instead of a singular CSS file for all apps because having you load only what you use is more efficient and optimal. Our CSS is combined per app (for the app and user-facing) because we never want to have your visitors loading the admin CSS. For admin’s in particular, there are a lot more assets that load compared to a normal visitor, because of all the additional Tools and UI for using SumoMe.
So with everything loading behind a CDN and with our use of caching, the majority of all your visitors will only load our files once. Rest assured, we’re fully aware and make conscious choices to deliver SumoMe asset’s in the most optimal way.