stephjacq a11n
Forum Replies Created
-
Hi @theheartypixel, sorry to hear about the trouble. Please see this document for details of how to turn off the shipping calculation in PayPal, which should fix the issue:
https://www.paypal-community.com/t5/How-to-use-PayPal-Archive/Turning-off-shipping-calculator/m-p/40656#M29458Forum: Plugins
In reply to: [WooCommerce] image drop down not showingHi @scboy, glad to hear you’ve isolated the first issue.
Regarding the dropdown, please check that your variations have prices set in the product data. Without prices, the items will show as out of stock.
Hope that helps!
Forum: Plugins
In reply to: [WooCommerce] Woocommerce upgrade to latest version issuesHi @kristinubute we haven’t heard back from you in a while. Did you have further questions on updating WooCommerce or were you able to get everything working?
Forum: Plugins
In reply to: [WooCommerce] Woocommerce product pages not loading in Philos ThemeWe haven’t heard back from you in a while, so I’m going to mark this thread as resolved. If you have further questions, please start a new thread.
Forum: Plugins
In reply to: [WooCommerce] Shop Product SiezeWe haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Forum: Plugins
In reply to: [WooCommerce] WC transient data not being cleared up1. Yes, expired transients should be cleared by a Cron job
2. They should be cleared daily if Cron is functioning correctly1. You can check using this plugin: https://wordpress.org/plugins/wp-crontrol/
Go to Tools > Cron Events to see details. There you’ll also find an error at the top if one is present.Hope that helps!
Hi Adam,
I see you’re using Jetpack on your site. Please check your settings under Theme Elements > Infinite Scroll in Jetpack.Select the top option, ‘Load more posts using default theme behaviour’, and see if that shows the remaining products. You may need to do a hard refresh/clear your cache.
Hope that helps!Forum: Plugins
In reply to: [WooCommerce] Conditional Shipping using shipping classesWe haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Forum: Plugins
In reply to: [WooCommerce] Cart empties on failed paymentHi there,
Yes that would be considered front-end creation–when the customer does that, is a corresponding order created which appears in the back-end on the orders page for you to review and fulfill? Or do you see no evidence of the order in the back-end? If you do see an order, check the order notes in the right-hand column, there may be more info there for you to take to the developers.What you’ve described in terms of the cart behaviour is how WooCommerce usually works. In this case, there seem to be mixed messages coming through. The order only completes when the payment success message is received, so it could be that something happens after that point, or the message is sent in error. The plugin authors should be able to assist further as they are familiar with the specific message sent in their plugin.
Hope that helps!
Forum: Plugins
In reply to: [WooCommerce] [products] shortcodeHi @bsastre did you have a chance to test with a default theme like Storefront or TwentySeventeen? If that fixed the issue, please consider changing your theme or reach out to the developers for assistance.
Forum: Plugins
In reply to: [WooCommerce] Product Categories messed upHi there,
You mentioned that the test site has the same plugins and it’s working there but not on the live site. Therefore there must be some differences between them. Did you create the test site so it is a copy of the live site? You mentioned that the products are different too, this could also have an impact. Other things to look for are ‘must use’ or ‘drop in’ plugins installed by your host, or security or optimization plugins on the live server.
Once you’ve identified the difference and have the test site as a mirror of the live site, you should be able to identify the problem more easily.
Hope this helps!
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Payment icons weird sizeThanks for the details @urbexlies. I’ll report this to the developers to see what we can do in a future release.
Forum: Plugins
In reply to: [WooCommerce] Admin dont receive email notificacion of producs)Sounds good. I’m going to mark this as resolved for now, but if you have any further questions, please start a new thread.
Hi there, please create an enhancement request here so the developers can consider this for a future release: https://github.com/woocommerce/woocommerce-gateway-stripe/issues
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Payment icons weird sizeHi there, spacing/styling is highly theme dependent. Unfortunately we can’t style it to match every theme out there. Here are the two theme we did test against – Storefront http://cld.wthms.co/Wmz7De and TwentySeventeen http://cld.wthms.co/t8xX7I.
Which theme are you using on your site? As you can see in the screenshots above, it is styled differently in different themes.
You can use the CSS class
.stripe-iconto manipulate the spacing and styling for your site.