stephjacq a11n

Thanks for the info. You mentioned PayPal and Credit Card – is Credit Card through the same PayPal gateway?

Do you have debug logging enabled in PayPal? You can find that setting under WooCommerce > Settings > Payments, PayPal. If you’re not using WooCommerce PayPal, hopefully the gateway you are using has a similar option.

Please enable that and make a test purchase.

Next, take a look at the logs under WooCommerce > Status > Logs, select PayPal from the dropdown, and click View.

Scroll to the bottom to find the most recent entry. This will hopefully provide more information on what’s happening and lead you to the solution.

Shipping zones will match based on the customer’s location – it does not look at what’s in the cart. So it will always show the first Paris option if that’s where the customer is located.

To offer different shipping for heavier items, you could use Flat Rates and create a ‘heavy’ shipping class, using that to charge a higher rate:
https://docs.woocommerce.com/document/flat-rate-shipping/#section-3

Both regular and ‘heavy’ shipping rates would be added to the same Paris shipping zone.

You could also use Table Rate Shipping to create different charges based on the total weight of the customer’s cart: https://docs.woocommerce.com/document/table-rate-shipping/
https://woocommerce.com/products/table-rate-shipping/

• This reply was modified 7 years, 1 month ago by stephjacq a11n.

You mentioned this just started happening — have you installed any updates lately?

This kind of problem can be caused by a conflict with your theme or with another plugin (one needs to be updated to match changes in another).
 
The best way to determine this is to:
 

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

This is likely related to a product display issue that’s affecting some themes. You can follow the issue here: https://github.com/woocommerce/woocommerce/issues/23374

Please watch for the WooCommerce 3.6.2 update out very shortly which should contain the fix.

Hi Anthony, try this:
$tabs[‘seller’][‘priority’] = 1;

You can reorder the categories from the list at Products > Categories.

Click and drag the three lines at the right-hand side of the item.

This will be reflected across the site.

This has been reported as an issue in various themes, and the fix is in progress here: https://github.com/woocommerce/woocommerce/issues/23374

It should be resolved very soon. Thanks for reporting.