StatCounter
Forum Replies Created
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I can’t see any issue with the demo stats. The referring links are showing. However there is one visitor to the demo stats who has disabled sending referring links. Perhaps you are referring to that? If a visitor has set their browser not to send referring info then unfortunately it can’t be collected.
If you’d like to contact support about this issue we would be happy to investigate this for you further.
You can decide for yourself – the stats demo here: http://statcounter.com/demo/
Forum: Plugins
In reply to: [StatCounter - Free Real Time Visitor Stats] crash IE10No problem.
Forum: Plugins
In reply to: [StatCounter - Free Real Time Visitor Stats] crash IE10I’m sorry to hear about the trouble you are having.
It is working for me in IE10 on Win7.
Can you give any more info about the problem?
Does it work for you in other browsers like Firefox, Chrome or Opera?
Ah – thank you for helping to solve this issue.
Forum: Plugins
In reply to: [StatCounter - Free Real Time Visitor Stats] No longer works inside WP adminWe’ll just deal with this Chrome issue in the other thread http://wordpress.org/support/topic/dashboard-statcounter-stats-blank-page?replies=4
What exact version of Chrome are you using?
That’s very strange. So it’s a browser specific issue. I’ve tested this with Chrome on windows and it’s working for me. Can you include a screenshot of what the page looks like?
Forum: Plugins
In reply to: [StatCounter - Free Real Time Visitor Stats] Blank screen on WP 3.6Thanks for you patience in helping to resolve this.
I understand the problem you are describing.
I’m unable to recreate the Chrome error however I have included a possible fix for it. As I’m unable to recreate it, I don’t know if this will fix the issue.
Can you test out the latest version of the plugin 1.6.5 and let me know if it’s fixed?
http://downloads.wordpress.org/plugin/official-statcounter-plugin-for-wordpress.1.6.5.zip
Many thanks.
Forum: Plugins
In reply to: [StatCounter - Free Real Time Visitor Stats] Blank screen on WP 3.6Can you talk me through how you normally install the StatCounter plugin? It shouldn’t require getting the project id from “Dashboard > StatCounter”. That was only intended for viewing the reports. It was not intended to help with the installation of the code.
Forum: Plugins
In reply to: [StatCounter - Free Real Time Visitor Stats] Blank screen on WP 3.6That’s interesting.
“Dashboard > StatCounter” should not let you add the project id and security code.
You should hve to go to “Plugins > StatCounter Admin” or “Settings > StatCounter Admin”.
We’ve modified the plug in now to give a proper error message if you visit “Dashboard > StatCounter” without first setting your project id.
Thank you for the feedback on this and I’m glad it is working for you now.
Forum: Plugins
In reply to: [StatCounter - Free Real Time Visitor Stats] Blank screen on WP 3.6Have you tried clicking “Plugins” and then “StatCounter Admin” from the left menu of your wordpress admin?
You’ll need to enter your StatCounter project id and security code.
Some users expect to see the link in the Plugin section and some expect to find it in the Settings section.
It’s easiest for users to have the link available in both sections.
The link should be visible under the dashboard section in the left navigation.
That’s brilliant – thanks for letting us know.