Mark Ratledge

@kandybakes: Sorry, you’re using a premium/paid theme not supported in these forums. It’s best to go to the site where you bought the theme restore316design for help with customizations and issues. You paid for support when you bought the theme, so you should contact the people who sold you the theme.

You also may need help from the Genesis forums, since that theme uses the Genesis Framework: http://www.studiopress.com/forums/

These forums are for free themes available in the WordPress theme directory at http://wordpress.org/themes/. See http://codex.wordpress.org/Forum_Welcome#Commercial_Products

@punit2502: Sorry, but you’re using a premium/paid theme not supported in these forums. It’s best to go to the support site where you bought the theme – http://themeforest.net/ – for help with customizations and issues. You paid for support when you bought the theme, so you should contact the people who sold you the theme.

These forums are for free themes available in the WordPress theme directory at http://wordpress.org/themes/. See http://codex.wordpress.org/Forum_Welcome#Commercial_Products

@themesumo: we do not support ThemeForest themes in these forums; please don’t answer such questions and point the OP to their own theme support.

Good that you have some help.

FYI, it’s not a good idea to respond to work offers from random forum users who have read about your issues. We don’t allow job postings or job solicitations in these forums.

Your webhost may help, but I’m not talking about your webhost. I’m talking about your theme; it has nothing to do with your host. You may pay them for hosting, but the theme is entirely different from hosting costs.

my new guy wants FTP/Cpanel access; does he need that?

They need it, but check with your host; some offer you the option to give an “account executive” level of access to other users that gives them what they need, but not the option to lock you out of the hosting account, as you will still hold “master” access to the Cpanel account. I know GoDaddy offers an account executive feature; other hosts may.

As for WordPress admin, all admins are equal. But havng master Cpanel access will give you the ability to remove them from WordPress admin and give yourself a new WordPress admin account (via the database) if the worst happens and you lose admin control of WordPress.

That should work for you.

Theme font usage is a theme issue, not a WordPress core issue. WordPress 4.6 did change the way admin uses fonts, but not the front end and not with themes; read https://wordpress.org/support/topic/read-this-first-wordpress-46-master-list?replies=4 Your theme may have some sort of conflict with the lack of Google fonts for the admin area.

But you’re using a premium/paid theme not supported in these forums. It’s best to go to the support site where you bought the theme http://www.elegantthemes.com/ for help with customizations and issues. You paid for support when you bought the theme, so you should contact the people who sold you the theme.

These forums are for free themes available in the WordPress theme directory at http://wordpress.org/themes/. See http://codex.wordpress.org/Forum_Welcome#Commercial_Products

Even if this network has no access to the internet?

You say pages eventually load and updates work. If they eventually work, your network does have a connection to the internet as a whole. If they never work, then you don’t have a connection, and you need one to update. If you don’t want WordPress to check for updates and not make external https requests, use

define('WP_HTTP_BLOCK_EXTERNAL', true);

in wp-config.php