Senff - a11n
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Missing CustomersHey @ericnicastro
When you do a search for some of those missing customers on that screen, does it show any results?
Also, do you see the customers listed in the Users menu?
Forum: Plugins
In reply to: [WooCommerce] woocommerce-form__label-for-checkboxHey @wpjakarta
You can change the default text “Your personal data will be used to process your order, support your experience….” to something else under WooCommerce → Settings → Accounts & Privacy. Is that what you’re referring to?
Hey @marcel23awe
I would like the error message “An account is already registered with your email address Please log in.” to let customers log in on the checkout page ONLY when they have an account.
That’s what it’s supposed to do. If a customer is not logged in, and they try to check out with an email address that is already associated with an account on your site, that’s when the message will appear.
If a new customer checks out and uses an email address that is not yet used by any user accounts in your site, it will not show this message.
Hey @marcel23awe
It looks like this is a known bug, that was reported right here.
You could enable the option “Allow customers to log into an existing account during checkout” in your settings. That way, when a customer clicks on that link, a login form should appear *above* the message. However, you may not see it until you scroll up a bit. Can you check if that’s the case on your end?
Forum: Plugins
In reply to: [WooCommerce] change woocommerce after-purchase message for each productHey @enochdavid
If you want to direct the customer to a specific page after payment, this plugin may be helpful.
Forum: Plugins
In reply to: [WooCommerce] Woocommerce update causing a bugHey @crestanads
It looks like this may be caused due to a theme conflict, or possibly a third-party plugin. I’d recommend the conflict-testing steps here to isolate the source of the issue: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:
– Temporarily switch your theme back to a default theme, such as Storefront.
– Disable all plugins except for WooCommerce.
– Test to see if the issue has been resolved.If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until the problem appears again. This will then give you an idea about which plugin is the one causing the conflict.
Forum: Plugins
In reply to: [WooCommerce] Cant Add product priceHey @dominusparte
It looks like this may be caused due to a theme conflict, or possibly a third-party plugin. I’d recommend the conflict-testing steps here to isolate the source of the issue: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:
– Temporarily switch your theme back to a default theme, such as Storefront.
– Disable all plugins except for WooCommerce.
– Test to see if the issue has been resolved.If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until the problem appears again. This will then give you an idea about which plugin is the one causing the conflict.
Forum: Themes and Templates
In reply to: [Storefront] Bluehost issueHey @firststatefrogs
The default pages (Shop, Cart, etc.) are not directly related to the theme, and the theme will not include them by default.
You will need to create/set these pages yourself. We have a handy guide for that right here.
Forum: Themes and Templates
In reply to: [Storefront] Reduce space between product rowsHey @roberthedlund
Can you share a link to your site? That way we’ll be able to take a look and see what code you would need to add to fix this.
Forum: Plugins
In reply to: [WooCommerce] After checkout page not foundThe problem is likely related to the “+” sign in the URL.
Could you please share a copy of your site’s System Status Report? You can find it by going to your admin Dashboard and select WooCommerce → Status.
From there, select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in this chat.
Forum: Plugins
In reply to: [WooCommerce] WooCommerce SubscriptionsHey @szymmonn
Indeed, that could be a bit confusing. To fix that, you can use this free plugin, which allows you to change how the pricing is displayed on the product page:
https://github.com/woocommerce/woocommerce-subscriptions-custom-price-stringForum: Plugins
In reply to: [WooCommerce] After checkout page not foundHey @webcrashpilot
What’s the URL in the address bar when it shows the 404 message?
Forum: Plugins
In reply to: [WooCommerce] After checkout page not foundHey @webcrashpilot
An Error 500 indicates there is a problem on/with your server. I would suggest to check your site’s log files to see if that might point you in the right direction.
Start with the Fatal Error logs (at WooCommerce → Status → Logs and search for a logfile that starts with “fatal-errors….”).
If that doesn’t help, you may want to reach out to your host, and ask them for any server logs.
If/when you find any errors in any of those logs, it could contain references to what the issue is and point you to any plugin that might cause this.
Forum: Plugins
In reply to: [WooCommerce] Limit areas item is shipped toHey @aborak
If you want to ensure that any orders that contain any perishable items can not be shipped to certain areas, you will need an additional plugin. For that, I would suggest to use Conditional Shipping And Payments.
Using that, you can set up rules that will hide all Shipping Methods for a specific Shipping Zone, if the order contains any products from a specific category.
Forum: Plugins
In reply to: [WooCommerce] Woocommerce Shipping MethodsHey @thehealthacks
You’ll need to set it up like this:
Shipping Zone: Germany
Shipping Method: Free ShippingShipping Zone: Locations not covered by your other zones
Shipping Method 1: Free Shipping with minimum order amount (screenshot)
Shipping Method 2: Flat Rate, 4.95 EURTo hide the 4.95 EUR shipping when Free Shipping is available, you will need to use a code snippet, which you can find here:
https://docs.woocommerce.com/document/hide-other-shipping-methods-when-free-shipping-is-available/