Hey @crestanads
It looks like this may be caused due to a theme conflict, or possibly a third-party plugin. I’d recommend the conflict-testing steps here to isolate the source of the issue: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:
– Temporarily switch your theme back to a default theme, such as Storefront.
– Disable all plugins except for WooCommerce.
– Test to see if the issue has been resolved.
If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until the problem appears again. This will then give you an idea about which plugin is the one causing the conflict.
Hi @crestanads,
Was the issue resolved? If so yay! If not feel free to reply back and let us know. I will go ahead and close this thread, but replying to it will re-open the issue. If there is a new issue, please open a new thread.
Otherwise do have a great day!
@nixiack8 and @senff , I am so sorry that i haven’t replied yet!
Bug was solved, it was once again a matter of updating all the plug ins and themes to match woocommerce update!
I’ve got in touch with the theme team and we have solved.
Thanks again for your support and your precious time!
Wonderful holidays to you all!
