Senff - a11n
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Order canceledHi @syrniki
By default, WooCommerce itself doesn’t cancel orders, but the payment gateway might send a message back to your site to cancel the order if it’s not paid within a certain time.
Which payment gateway are you using for this?
Forum: Plugins
In reply to: [WooCommerce] Changing Capitalization in woocommerce to lowercaseHey @birdwatcher1337
Thanks, I was able to access your site now. 🙂
To remove the capitalization, you can use a little bit of custom CSS code.
Go into your site’s admin Dashboard and select Appearance → Customize → Additional CSS. In the CSS textbox on the left, add the following code:
.woocommerce table.shop_table td { text-transform: initial; }Select “Publish” from the top, and your changes will be applied to your site.
Hey @63n
Something seems to have been updated, because the drop downs seem to line up a bit better now when they open downwards. When they open upwards they still look miss-aligned. See pasteboard here.
I’m not seeing this on my end — this is how it looks on my site:
Image link: https://d.pr/i/iGeuPiAs you can see, the difference is that on your site, the label (“State/County”) is not hidden by the dropdown, whereas on my site it is.
Are you able to share a link to your site or set up another test site where it shows this issue so we can take a look and see what might be the issue?
Forum: Plugins
In reply to: [WooCommerce] Blocking products from shippingHey @annebode123
By default, you can not restrict specific products from being shipped to certain locations — as you can see with your site, this will cause issues when a cart contains different products that can ship to different locations.
You might want to check into the Conditional Shipping and Payments plugin. Using that, you can hide certain shipping methods if the cart contains specific (types of) items, and/or if the customer is located in a specific location.
For example, you can hide all shipping methods if the cart contains Item A and the customer is located in post code 12345, or if the cart contains Item B and the customer is located in post code 66666.
In this example, a customer can order Item B when they’re in post code 66666, but not when the cart also includes Item A.
Hope this points you in the right direction!
Forum: Plugins
In reply to: [WooCommerce] Changing Capitalization in woocommerce to lowercaseHey @birdwatcher1337
I’m not able to check your site since it appears to be hidden behind a “Coming Soon” page.
If you can open it up for us so we can take a look (and give a specific example of a page, and which text you want to change), we can help you further.
Forum: Plugins
In reply to: [Smooth Page Scroll Up/Down Buttons] Alternative PluginHey @mrt2000
This plugin is fully compatible with the latest version of WordPress. I just did not get around to updating the plugin itself to indicate that in the readme file. 🙂
As for compatibility with WooCommerce — that should not be a problem, but it’s possible that it’s not fully compatible with your theme. Can you give me a link to your site where this problem appears, so I can take a look?
Forum: Themes and Templates
In reply to: [Storefront] Ghost MenuHey @jl303
Can you share a link to your site by any chance? That way we can take a look and get a better idea of what might be going on here. Thanks!
Forum: Themes and Templates
In reply to: [Storefront] High LCP while Adsense ActiveHey @wpjakarta
This forum is for specific questions about the Storefront theme. For any questions about Adsense, or how WordPress handles that, please post in this forum.
Forum: Themes and Templates
In reply to: [Storefront] Hook Between andHey @wpjakarta
This forum is for specific questions about the Storefront theme. For questions that are about generic WordPress development, please post in this forum.
Forum: Themes and Templates
In reply to: [Storefront] Product slider in full widthHey @cedriclt
Can you share a link to your site? That will give us a better idea of which slider you’re using, and point you in the right direction.
Forum: Themes and Templates
In reply to: [Storefront] mobile menu logo | align to centerHey @bmra22
This forum is specifically for questions about the Storefront theme.
For any questions about sites with the Astra theme, please check at Astra.com or a more generic WordPress forum.
Forum: Plugins
In reply to: [WooCommerce] VAT issue with ‘Zero taxes”Hey @webbinternetse
Could you please share a copy of your site’s System Status Report? You can find it by going to your admin Dashboard and select WooCommerce → Status.
From there, select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in this chat.
Also, please include a screenshot of your tax settings screens under WooCommerce → Settings → Tax → Standard Rates and WooCommerce → Settings → Tax → Zero Rates.
For making screenshots, I generally recommend using https://snipboard.io — please follow the instructions on that page, then paste the URL here in your response.
Forum: Plugins
In reply to: [WooCommerce] Shipping fee not being applied to customer at CheckoutHey @braidenlogan
If a cart only includes virtual products (downloads, services, etc.), they won’t actually be shipped, so it will not show any shipping costs.
Shipping fees are only shown/added if the order contains at least one non-virtual (= physical) product.
Forum: Plugins
In reply to: [WooCommerce] Prevent order creation if client doesn’t have enoough moneyHey @shiningsoldier
What payment method are you using for this? If this is by credit card, and they don’t have enough funds, their bank should refuse the transaction (when your site tries to charge their card).
If you’re using another payment method to accept payments, let us know which one and we can help you further.
Forum: Plugins
In reply to: [WooCommerce] Woo is adding extra product on checkoutHey @websiteseba
It looks like this may be caused due to a theme conflict, or possibly a third-party plugin. I’d recommend the conflict-testing steps here to isolate the source of the issue: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:
– Temporarily switch your theme back to a default theme, such as Storefront.
– Disable all plugins except for WooCommerce.
– Clear your browser cache, and the cache on your site if you have one there.
– Test to see if the issue has been resolved.If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until the problem appears again. This will then give you an idea about which plugin is the one causing the conflict.
If you still the issue when your site is on a default theme, and WooCommerce is the only plugin active (and all forms of caching are off), let us know and we can look into it some more.