Ryan Ray
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Category namingWhile it could be confusing, they can be the same if you’d like them to be!
The custom taxonomies are what helps set them apart. One uses just categories while WooCommerce uses product-category to set those apart, if that makes sense. For example the URLs could look like this.
http://core.test/category/accessories/
http://core.test/product-category/accessories/Hi Anderson,
One option that’s available is to add this bit of custom code to your site. It will remove free shipping as a choice if you enter the name of any other shipping methods you have enabled on your site.
If you don’t already have a way to add PHP to your site, I’d recommend a plugin called Code Snippets to do so.
I’m also curious how you have free shipping setup at the moment where only certain products get that method? Maybe there is a different solution depending on how you have things set.
Forum: Plugins
In reply to: [WooCommerce] need to remove a display textHi there,
It’s hard to say at the moment what is adding or wording the shipping costs line like that. I would wager though it could be your theme. You can try installing and then previewing a theme like Storefront to see if that helps that issue. Let us know if it doesn’t go away when previewing Storefront.
Forum: Plugins
In reply to: [WooCommerce] a lot of emails are sent to the user(processing)Hi there,
At first I’m not sure what would be adding a bunch of custom notes like that. Those are the ones that are blue as normally a payment method will leave a private note like you see here from Stripe compared to my customer note in blue.
Link to image: http://cld.wthms.co/8GjiH6This is likely caused by a conflict with your theme or with another plugin.
The best way to determine if the issue is being caused by a theme and/or plugin is to temporarily switch your theme to Storefront (https://woocommerce.com/products/storefront/?aff=10486&cid=1131038) and disable all plugins except for WooCommerce. Finally, test to see if the issue is resolved by placing test orders and watching for any repeating order notes like you were seeing earlier.
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, continue to the next step. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
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Tools to help you troubleshoot:
Meks Quick Plugin Disabler is a plugin you can install which will remember what plugins you currently have active so it’s easy to switch them back on. Link: https://wordpress.org/plugins/meks-quick-plugin-disabler/
You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin. Link: https://wordpress.org/plugins/wp-staging/
Forum: Plugins
In reply to: [WooCommerce] Checkout fails to update shipping when address is enteredHi there,
At first glance I would suggest some conflict troubleshooting. It could be a plugin conflict or it could be a theme conflict.
The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
If you can’t do this on a live site, a staging site would be a good idea. If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.
Forum: Plugins
In reply to: [WooCommerce] Require postcode for shipping calculationHi there,
To make the post code field required on the cart page calculator I think the best option is to copy the template file into your theme.
See our doc on template files first. Then you’ll want to copy the file from woocommerce/templates/cart/shipping-calculator.php into your theme.
The important part will then be to modify the postcode form starting on line 80 to add the required tag. Right after <input type=”text” you can add required before class=”input-text”.
It ends up looking like this.
Link to image: http://cld.wthms.co/EHobEEThis won’t add an asterisk next to the field, which will require some CSS modifications or anything you prefer to notate the field as required. Otherwise it won’t let a customer submit the shipping calculator forms.
Link to image: http://cld.wthms.co/CRnzYu- This reply was modified 7 years, 6 months ago by Ryan Ray.
Forum: Plugins
In reply to: [WooCommerce] Individualize login and registration pageHi there,
I think what I would do in this situation would be to remove the registration form from the my account page WooCommerce uses. One way you can do this is to uncheck the Allow customers to create an account on the “My account” page option under WooCommerce > Settings > Accounts & Privacy tab.

Image link: http://cld.wthms.co/imps7qThen from there you would be able to recreate the registration page however you’d like. Since you said no plugins that could be with a custom page template and custom code. You could take a look at the form-login.php file included in WooCommerce to try and copy the code for the registration form from there. 🙂
Hi @mcarbone,
Would you be able to share the city and zip at least of your store’s base address? Then from there what should be the final tax rate for your location? We use an external service that should have all tax rules/laws up to date for when we get the tax rate for your store.
It’s also dependent on what you sell as well in some areas. For example food is taxed differently. 🙂
Any further info you can provide will be helpful in troubleshooting this with you.
Hi there,
While USPS offers some default levels of insurance, Priority Mail (and Priority Mail Express) shipments have $100 insurance included, WooCommerce Services doesn’t itself support adding additional insurance beyond those defaults from USPS.
Forum: Plugins
In reply to: [WooCommerce] How to move WooCommerce Tabs below each other?Hi @bctech05,
This is all dependent on your theme. Depending on its HTML structure you can use CSS to re-arrange the tab layout.
Forum: Plugins
In reply to: [WooCommerce] Show categories on shop page even if products are out of stockMaybe there is a theme issue at hand here. Using Storefront I’ve got this Decor category, it only has one product in it and it is out of stock. The category still shows up on my Shop page.
Link to image: http://cld.wthms.co/mv56iH
Link to image: http://cld.wthms.co/k1iJrpHave you attempted just temporarily switching themes to see if it’s a theme issue?
- This reply was modified 7 years, 11 months ago by Ryan Ray.
Forum: Plugins
In reply to: [WooCommerce] Woocommerce Order and checkout API for android applicationHi @mridulcse,
There is a REST API included in WooCommerce. See the docs here for enabling it, then there are further docs on actually using it. 🙂
Forum: Plugins
In reply to: [WooCommerce] How to insert below the featured image in product page?Hi @devcodicanthony,
There is already a lightbox feature available in WooCommerce that your theme can support. It works when you click on this search icon, it looks like this in Storefront.
Link to image: http://cld.wthms.co/92JfG5The URL you shared didn’t work for me at the moment, but CSS could also reduce empty whitespace.
Forum: Plugins
In reply to: [WooCommerce] Create Two different CheckoutHi @mardaki,
Out of either of those options, what is the yes in response to?
Option A – Different payment methods depending on the customer.
Option B – Different checkout form and payment methods depending on the customer.Forum: Plugins
In reply to: [WooCommerce] Custom Start DateHi @rgenck,
It sounds like it’d be a perfect case for Pre-Orders and Subscriptions to work together. Unfortunately, our two extensions for each of those don’t at the time.
This isn’t possible out of the box with our Subscriptions extension, but there may be some groundwork already there where you can customize the extension to set a specific start date, otherwise, a manual next payment date is possible to set once a subscription is started.