Ryan Ray
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Configuring WooCommerceHi there,
That’s would certainly be one of the things we’d have to solve for if there were this sort of functionality in WooCommerce. 🙂
You can see some discussion on an issue that was created for this on GitHub. It seems to have gone nowhere and was closed for now.
Forum: Plugins
In reply to: [WooCommerce Tax (formerly WooCommerce Shipping & Tax)] Shipping not workingHi there,
Great, glad shipping is working now. Please do open a ticket for your issue with WooCommerce Subscriptions.
https://woocommerce.com/my-account/create-a-ticket/?form=ticket
Forum: Plugins
In reply to: [WooCommerce] Hide tags on product listing pageHi Fiona,
Let’s break this down into your two issues. First up is the breadcrumb nav menu. You can add the following CSS under Appearance > Customize > Additional CSS.
.woocommerce-breadcrumb { display: none; }Just be aware that anywhere your breadcrumbs appeared will now be hidden.
Link to image: http://cld.wthms.co/8Hli2rOn your second issue, when you are editing a product select the Edit button next to the product permalink. You can then update that to match the current name of your product.
WordPress/WooCommerce try to redirect if possible, otherwise I would recommend using a specific plugin to redirect previous URLs to their new URL.
Link to image: http://cld.wthms.co/FHiVYsForum: Plugins
In reply to: [WooCommerce] Configuring WooCommerceHi there,
There isn’t any sort of master config file functionality in WooCommerce currently. It rather is a bunch of options set in the WordPress database. There’s not an easy way to move those without a lot of careful manual work.
Please do add or vote on an idea like this on our ideas board, it’d be great for this to exist. 🙂
Forum: Plugins
In reply to: [WooCommerce] hiding prices for non-logged in usersHi there,
Hopefully the advice from @kartikparmar is helpful here. It may be a theme issue or some out of date plugins. Let us know what you find.
Forum: Plugins
In reply to: [WooCommerce] Payment Received for a cancelled orderHi there,
I’m a bit confused at the sequence of events on this order here. Could you tell us in more detail when the mentioned events happened?
You’d received an order and the payment was successful, thus the order was set to processing. But then later you’d received an email from WooCommerce that the order was cancelled?
If that is correct, what do the order notes say for that order? Is it still marked as cancelled right now? Normally if the order is pending or failed a customer can cancel it, but otherwise only a store manager could cancel an order from the backend.
Forum: Plugins
In reply to: [WooCommerce] how to add css file to wordpressYou’ve received some good advice here.
If this is the only, or one of the only, modifications you’ve made to your site I would follow @lordspace’s advice and open up the Customizer and add your custom CSS under the Additional CSS section.
This wouldn’t required a child theme nor any additional plugins if you were only changing a little bit of CSS.
Forum: Plugins
In reply to: [WooCommerce] Not sending email to customerHi there,
I’m sorry your site currently is having some email issues. it seems the order is missing a time/date stamp and is causing this error.
Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here. It may help provide some clues. 🙂Forum: Plugins
In reply to: [WooCommerce] Add woocommerce order with customer pre-populatedHi Ian,
If I understand things correctly. Without a lot of custom work the best bet is to create users for your customers in WordPress. There you can enter their information (billing, shipping, phone, email, etc…)
Then when staff goes to add the mail order to the site they can select that user as the customer on the order. That will pull in their information and send them any emails that are enabled in WooCommerce. If they do then come to the site and log in they’d have their order history there as well.
We do have an extension that would let you import customers from a CSV file as well. https://www.woocommerce.com/products/customerorder-csv-import-suite/?aff=10486&cid=1131038
Forum: Plugins
In reply to: [WooCommerce] Tax not workingHmm, could you try changing this setting here.
Link to image: http://cld.wthms.co/I0yisJHead into your tax settings and swap that to Excluding tax and see if that helps. 🙂
Forum: Plugins
In reply to: [WooCommerce] Is downloading product list a premium feature?I’m glad you’ve received some help here. @seank123 gave you the best info to add vendor information to the built in CSV exporter. 🙂
Forum: Plugins
In reply to: [WooCommerce] Lost Password Page issue?Hi there,
To answer your last reply, you can manually set these up one by one if you wanted. And to explain further as well WooCommerce technically creates three essential pages if you have it do that for you. The Shop, Cart, and Checkout pages.
Other parts of WooCommerce that appear as pages are endpoints that use template files from within the plugin.
- This reply was modified 7 years, 6 months ago by Ryan Ray.
Forum: Plugins
In reply to: [WooCommerce Tax (formerly WooCommerce Shipping & Tax)] Shipping not workingHi there,
It looks like maybe you’d figured out the issue as I get shipping rates at cart/checkout.
Link to image: http://cld.wthms.co/9LJiXRIf you are still having issues and my test is a fluke, would you be able to turn on logging within WooCommerce Services? You can find it under WooCommerce > Status > WooCommerce Services tab.
Link to image: http://cld.wthms.co/aWwRbWWhen logging is enabled try recreating the error you’d originally run into. From there the logs should help give us a clue as to what the problem is.
Forum: Plugins
In reply to: [WooCommerce] cart page missing proceed to checkout buttonHi there,
One thing I think you could try is enabling the shipping calculator on the cart page. Beneath that is normally where the checkout button would be.
Link to image: http://cld.wthms.co/PRd3MEIf the checkout button appears then, I would wager it still is a theme issue here even though it is all up to date.
Let us know if that helps at all at first.
Forum: Plugins
In reply to: [WooCommerce] Payment page themeHi there,
This could be from the payment method itself or the plugin you are using to split up the checkout into different sections/pages. When looking at the RMS form it seems like it is missing any styling from the payment method extension itself.
If that is true RMS would need to add some styling to their extension, or you’d need to style it yourself.