Ryan Ray
Forum Replies Created
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Hi @tinma5,
Happy to do the best we can for ya currently. Thank you very much for adding the idea!
Hi @tinma5,
There’s always a way to accomplish this, unfortunately it sounds fairly complicated. 😛
With the code in Stripes examples you can certainly take that and modify our Stripe extension to then support that in WooCommerce. It’s a free and open source plugin for anyone to fork and modify. –> https://github.com/woocommerce/woocommerce-gateway-stripe
I’d also suggest adding the idea to our ideas board, maybe it’s in high demand and if so that’d be something our developers would work on. –> http://ideas.woocommerce.com/forums/133476-woocommerce
Forum: Plugins
In reply to: [WooCommerce Square] No refresh token stored – can not connect to squareHowdy @indoonenews00107media,
I’d seen you were having the same issue, does the solution from @smartflex also help solve your troubles?
If not, would you mind creating a new thread here for us to help out with? Thank you!
Forum: Plugins
In reply to: [WooCommerce Square] No refresh token stored – can not connect to squareHi @smartflex,
Thank you for letting us know, that is super helpful to be aware of and something I hadn’t considered causing issues!
I’ll mark this thread as resolved now. If you have any further questions, let us know!
Hi @tinma5,
As you’ve noticed this isn’t a feature of our Stripe plugin for WooCommerce. From our philosophy we prefer to not build features like this into payment methods themselves, rather we’d have an extension that supports this function that works with any payment method. 🙂
Unfortunately, I’ve not seen what you’re describing for WooCommerce. The closest thing would be an extension we have called Deposits. –> https://woocommerce.com/products/woocommerce-deposits/
It doesn’t send the store owner the full amount though, while collecting from the customer.
I tried searching for this functionality and couldn’t find anything easily for WooCommerce unfortunately, but perhaps Deposits helps get you most of the way there.
Forum: Plugins
In reply to: [WooCommerce Square] Trying to understand Attributes and VariationsHi there @jaydisc,
This is how simple products appear for me as well in my Square account. They aren’t variations, but there happens to be what appears to be a top level product and then sub products for them.
This is my Sunglasses product that has no attributes or variations at all.
Link to image: https://cld.wthms.co/h1bpGyFrom what I can tell Square just calls them Variations, even though they aren’t what you think of as Variations in WooCommerce. The only thing I can then assume is that it’s used for different locations? Would you have multiple locations setup in your Square account? For example, here is a product I have between two Woo stores.
Link to image: https://cld.wthms.co/fW86csForum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Enable Apple Pay OnlyHi @gentlemako,
Happy to help with that, thanks for marking the thread as resolved! Have a great day and weekend. 🙂
Forum: Plugins
In reply to: [WooCommerce Square] Payment Error OcurredHi Chef Patricia,
Thanks for the error logs, with these nonce errors it typically means something on the site is interfering with what card info and other data that’s being sent to Square.
A first step then would to be to try and rule out any other plugins or your theme on the site from causing this issue. We’d recommend changing to the default Twenty Seventeen or Storefront theme and then trying again.
If that doesn’t help, you’ll want to check for plugins by disabling all plugins, except for WooCommerce and the WooCommerce Square. 🙂
Let us know what you find.
Forum: Plugins
In reply to: [WooCommerce Square] Product Sync FailureHi @cmcjenkin,
Thank you kindly for creating a new thread. Would you also be able to share your system status from the site having trouble?
You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
The error in the log states “Version does not match latest database
version.” I’d found a previous thread with a similar error, perhaps you could follow and try Elvira’s steps she outlined in that thread linked below.Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] How to debug failed ordersHi @corneliusw,
Sorry you’re seeing failed orders in Stripe, there is certainly ways to check on the failed orders. Since you mentioned logs I assume you already have logging/debugging enabled in your Stripe settings in WooCommerce?
Then if any errors are logged you’ll find those under WooCommerce > Status > Logs tab. There will be a Stripe log for every day that logging is enabled.
Image link: https://cld.wthms.co/qK6BmLWhat I would do is then look at a failed order, grab the order number and the day it was placed and find the log from that day. Then you can use your browser to search for the order number in the logs. Usually command + f / control + f keyboard commands will bring up the browser search tool.
That helps you locate the request and response between Woo & Stripe for that order. Hopefully if you can find that there is then an error message or something there helping explain why it failed.
Does that all make sense so far? Let us know what you find!
Forum: Themes and Templates
In reply to: [Storefront] WP 5.3 update errorHi @newcelic,
Just to follow up, it does seem like there is conflicting CSS or something going on here. I’m not sure why updating WordPress itself would cause this, but if you wanted to create a staging site where you can update WordPress we can try to help investigate.
If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.
Forum: Plugins
In reply to: [WooCommerce] Padding around image in shopHi @rr2017,
Let us know if what @princebhalani143 provided helps fix your issues. Otherwise I’d take your request over to the theme developer as they might be able to help make those tweaks.
Forum: Plugins
In reply to: [WooCommerce] Table Rate Shipping plugin isn’t calculating correctlyHi @cpkid1,
Since you’ve purchased our Table Rate Shipping extension please do create a ticket or get ahold of us in chat for support. 🙂
https://woocommerce.com/my-account/create-a-ticket/?form=ticket
Forum: Plugins
In reply to: [WooCommerce] woocommerce service issuesBefore changing your store currency or location, were you using any of the features of WooCommerce Services? 🙂
I assume maybe you were using automated tax rates, as I suspect the feature to create USPS labels wasn’t much use for you. I ask as if you weren’t using any of the WooCommerce Services features you could deactivate/remove the plugin for now.
Forum: Plugins
In reply to: [WooCommerce] bug on save priceHi @xxxsokxxx,
After some debugging could you share your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
I’d also look in the logs in WooCommerce for any potential fatal errors for clues. Head to **WooCommerce > Status > Logs** and in the dropdown look for any fatal error logs to view.