Ryan Ray
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Square] Woocommerce > Square not auto syncingHi @furbellowco,
Would you be able to send a screenshot of the CRON entry for
woocommerce_square_inventory_poll hook?We recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox and Edge.
Thanks!
This is a great suggestion, I would highly recommend adding your votes to these ideas here as well that are requesting this feature. That’d be much appreciated!
Forum: Plugins
In reply to: [WooCommerce Square] Call to getLocations error on line 51Hi @tonyzeoli,
This looks like the new email that WordPress sends out when it runs into an error that would stop a site from working in the past. Had this randomly happened or were you doing anything on the site that may have triggered this?
Could you also please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] PSD2 SCA Secure Tick Box Not AvailableHi @modstop,
As of Stripe 4.3.0 it’s 100% SCA compliant. While there’s no specific setting for this, Stripe should show the correct prompt depending on the card used and if the payment isn’t eligible for an exemption.
From here, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.Hi Steve,
Ahh ok, so I do see the issue now. Thanks for helping me find that.
Just curious how you’ve built this section, it appears to be a block of some sort here. If I could try to recreate this and see if I get the style issues that’d be helpful.
At the moment I think I see the troublesome CSS, but it’s being minified by WP Fastest Cache. Would you happen to have a staging site or be willing to disable the minification?
It’ll help us see exactly where the CSS is coming from and what’s conflicting. Thanks!
Hi @stepfaul,
Can you help me see find the issue? I’m looking at your homepage but not seeing any obvious image size issues. Here is what I see.
Forum: Themes and Templates
In reply to: [Storefront] Storefront and/or child theme header imageHi @indig0f10w,
One option that might be feasible, with some CSS, is to use the Site Logo to upload your header image. Then with a few tweaks you can make it take up the full width of its container and appear close to your mockup. This is what I’d tweaked
Link to image: https://cld.wthms.co/P46Si9@media (min-width: 768px) { .site-header .site-branding img { max-width: 100%; } .storefront-secondary-navigation.woocommerce-active .site-header .site-branding { width: 100%; margin: 0; } }Should be a decent start, but my friend Senff might have an even better solution. 🙂
- This reply was modified 6 years, 7 months ago by Ryan Ray.
Forum: Plugins
In reply to: [WooCommerce] Upload big filesHi @mstudioil,
Ah ok, if a big file is likely to break your server I would do some research into other file server options. WooCommerce will let you serve a file from any URL in the downloadable product setup, and it’s likely services (like our S3 extension) have integrations within Woo or WordPress.
Forum: Plugins
In reply to: [WooCommerce] Importing product popularity dataHi @rudolfl,
Woo, glad that was what you were looking for. Happy to help!
Forum: Plugins
In reply to: [WooCommerce] Woocommerce storeHi @tiyonnatee,
So sorry you’d been struggling with that for too long, but I’m glad the products are published now. 😀
Always feel free to reach out for some help if you run into any other hurdles. The forums are a helpful place!
Hmm, that’s odd it would work in one browser but not the other.
Could you next enable logging under WooCommerce > Settings > Payments and select Manage next to Stripe. Then at the bottom of those settings you’ll see a checkbox to enable Logging.
Link to image: https://cld.wthms.co/20lTOrThen if any errors are logged you’ll find those under WooCommerce > Status > Logs tab. There will be a Stripe log for every day that logging is enabled.
Link to image: https://cld.wthms.co/qK6BmLSee if any particular error is logged there and let us know what you see. Thanks!
Forum: Plugins
In reply to: [WooCommerce] Add product X to cart if product Y is in cartHi @bttmrc,
I do think this is possible with either an extension or code snippet.
While we have one called Force Sells on WooCommerce.com it doesn’t support a single variation. It would work for the all variations adding Product X to the cart no matter the variation chosen. One with more options is called Chained Products which would work with variations.
https://woocommerce.com/products/chained-products/?
I did see this other extension on WordPress.org as well after some searching. I haven’t tested it but it looks like it might support variations. https://wordpress.org/plugins/force-sell-for-woocommerce/
Hopefully between those two you have some options, I hope that helps.
Forum: Plugins
In reply to: [WooCommerce] Selling one single item per orderHi @graficavillcom,
If I understand what you’re after, checkout this thread with a recommended PHP snippet. 🙂
https://wordpress.org/support/topic/one-product-and-one-piece-in-cart/
Forum: Plugins
In reply to: [WooCommerce] Importing product popularity dataHi @rudolfl,
From my best knowledge a popular product in WooCommerce uses a count of how many times it’s been ordered. So for your import from one ecommerce platform to WooCommerce will you also be importing orders?
If so, that should populate the right field for you. If it doesn’t look in the
wp_postmetatable and finding a product by its ID you’ll then see a row fortotal_sales. That meta value can be modified to account for the number of sales in the previous system.
Link to image: https://cld.wthms.co/7KZ3NRI hope that helps!
Forum: Plugins
In reply to: [WooCommerce] Woocommerce Block Loading ErrorHi @fotokart,
Thanks for the image of the error message, you’d said your system status was attached but I don’t see it anywhere here just yet. Could you try sending that for us again? That’ll be helpful to see if you’re using a plugin like our WooCommerce Blocks one or what other things are in use on the site and server.
Thanks!