Call to getLocations error on line 51

Resolved

(@tonyzeoli)

I just got an email about this error. Can you let me know what this is about and how to fix.

Error Details
=============
An error of type E_ERROR was caused in line 51 of the file /nas/content/live/cdbsrvr/wp-content/plugins/woocommerce-square/includes/API/Responses/Locations.php. Error message: Uncaught Error: Call to a member function getLocations() on string in /nas/content/live/cdbsrvr/wp-content/plugins/woocommerce-square/includes/API/Responses/Locations.php:51
Stack trace:
#0 /nas/content/live/cdbsrvr/wp-content/plugins/woocommerce-square/includes/API.php(609): WooCommerce\Square\API\Responses\Locations->get_locations()
#1 /nas/content/live/cdbsrvr/wp-content/plugins/woocommerce-square/includes/Settings.php(608): WooCommerce\Square\API->get_locations()
#2 /nas/content/live/cdbsrvr/wp-content/plugins/woocommerce-square/includes/Plugin.php(523): WooCommerce\Square\Settings->get_locations()
#3 /nas/content/live/cdbsrvr/wp-content/plugins/woocommerce-square/vendor/skyverge/wc-plugin-framework/woocommerce/payment-gateway/class-sv-wc-payment-gateway-plugin.php(564): WooCommerce\Square\Plugin->add_currency_admin_notices()
#4 [internal function]: SkyVerge\WooCommerce\PluginFramework\v5_4_0\SV_WC_Payment_Gateway_Plugin->add_delayed_admin_notices('')
#5 /nas/content/live/cdbsrvr/wp-includes/class-wp-hook

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support

Ryan Ray, a11n

(@ryanr14)

4 years, 5 months ago

Hi @tonyzeoli,

This looks like the new email that WordPress sends out when it runs into an error that would stop a site from working in the past. Had this randomly happened or were you doing anything on the site that may have triggered this?

Could you also please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Thread Starter

Tony Zeoli

(@tonyzeoli)

4 years, 5 months ago

The actions my client took today are listed in the activity log from Sucuri, which I’ve taken a screenshot of for you and provided it here: https://cloudup.com/c47rNuyalER

Here is the system report:


### WordPress Environment ###

WordPress address (URL): https://clearlybalanceddays.com
Site address (URL): https://clearlybalanceddays.com
WC Version: 3.8.0
REST API Version: ✔ 1.0.2
Log Directory Writable: ✔
WP Version: ❌ 5.2.4 - There is a newer version of WordPress available (5.3)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.10-1+ubuntu18.04.1+deb.sury.org+1
PHP Post Max Size: 100 MB
PHP Time Limit: 3600
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.27-30-log
Max Upload Size: 50 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.8.0
WC Database Prefix: wp_
Total Database Size: 43.52MB
Database Data Size: 30.86MB
Database Index Size: 12.66MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.16MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 1.95MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_caos_webfonts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_caos_webfonts_subsets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 1.52MB + Index: 1.03MB + Engine InnoDB
wp_dlm_order: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dlm_order_customer: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_dlm_order_item: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_dlm_order_transaction: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_dlm_session: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_download_log: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_gf_draft_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_entry: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
wp_gf_entry_meta: Data: 0.08MB + Index: 0.09MB + Engine MyISAM
wp_gf_entry_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_form_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_gf_form_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_form_view: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mapsvg_database_1700: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mapsvg_r2d: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mapsvg_regions_1700: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mapsvg_schema: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 10.50MB + Index: 0.13MB + Engine InnoDB
wp_postmeta: Data: 7.52MB + Index: 6.03MB + Engine InnoDB
wp_posts: Data: 2.44MB + Index: 0.69MB + Engine InnoDB
wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_css_bkp: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides_bkp: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_form_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_rg_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_rg_incomplete_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_lead: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_rg_lead_detail: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_rg_lead_detail_long: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_lead_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_lead_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 1.52MB + Index: 0.89MB + Engine InnoDB
wp_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.10MB + Index: 0.09MB + Engine MyISAM
wp_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfBadLeechers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfBlockedCommentLog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfBlocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfConfig: Data: 0.24MB + Index: 0.01MB + Engine MyISAM
wp_wfCrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfFileChanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfFileMods: Data: 1.34MB + Index: 0.21MB + Engine MyISAM
wp_wfHits: Data: 0.29MB + Index: 0.08MB + Engine MyISAM
wp_wfHoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfIssues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfKnownFileList: Data: 0.67MB + Index: 0.09MB + Engine MyISAM
wp_wfLeechers: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_wfLocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfLogins: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wfNet404s: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfNotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfPendingIssues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfReverseCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfScanners: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfSNIPCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfStatus: Data: 0.07MB + Index: 0.03MB + Engine MyISAM
wp_wfVulnScanners: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woo_square_integration_deleted_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woo_square_integration_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgdprc_access_requests: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgdprc_consents: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgdprc_delete_requests: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgdprc_log: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_category_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza_datasets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_maps_has_custom_fields_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza_markers_has_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_markers_has_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpgmza_nominatim_geocode_cache: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wps_hit: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wp_wps_index: Data: 0.07MB + Index: 0.11MB + Engine MyISAM
wp_wps_key: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wps_object_type: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wps_query: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wps_uri: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wps_user_agent: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (40) ###

Gravity Forms: by rocketgenius – 2.4.15
Woocommerce Credit Card Payment Extension.: by Quickcard – 1.0.6 – Not tested with the active version of WooCommerce
All 404 Redirect  to Homepage: by Fakhri Alsadi – 1.18
All In One SEO Pack Pro: by Michael Torbert – 3.2.10
Autoptimize CriticalCSS.com Power-Up: by Deny Dias & Optimizing Matters – 1.17.1
Autoptimize: by Frank Goossens (futtta) – 2.5.1
Better Search Replace: by Delicious Brains – 1.3.3
Cloudflare: by John Wineman
Furkan Yilmaz
Junade Ali (Cloudflare Team) – 3.4.1

GDPR Cookie Consent: by WebToffee – 1.8.1
Download Monitor Page Addon: by Download Monitor – 4.1.4
Download Monitor: by Never5 – 4.4.2
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 5.3.9
CAOS: by Daan van den Bergh – 2.8.1
OMGF: by Daan van den Bergh – 2.0.2
Jetpack by WordPress.com: by Automattic – 7.9
MC4WP: Mailchimp for WordPress: by ibericode – 4.7
MapSVG: by Roman S. Stepanov – 5.3.7
Members: by Justin Tadlock – 2.2.0
Minimum Age for WooCommerce: by WebAware – 1.0.5
Really Simple SSL: by Rogier Lankhorst
Mark Wolters – 3.2.6

Slider Revolution: by ThemePunch – 6.1.3
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.21
Accessibility by UserWay: by UserWay.org – 1.2
WooCommerce Invoice Gateway: by Stuart Duff – 1.0.2 – Not tested with the active version of WooCommerce
NMI Gateway for WooCommerce Premium: by BNGDesign – 1.5.14 – Not tested with the active version of WooCommerce
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.0
WooCommerce Admin: by WooCommerce – 0.21.0 – Not tested with the active version of WooCommerce
WooCommerce Filter Orders by Coupon: by SkyVerge – 1.0.1 – Not tested with the active version of WooCommerce
WooCommerce Product Documents: by SkyVerge – 1.11.0
WooCommerce Product Search: by itthinx – 2.18.0
WooCommerce Services: by Automattic – 1.21.1 – 1.22.1 is available – Not tested with the active version of WooCommerce
WooCommerce Square: by WooCommerce – 2.0.6 – 2.0.7 is available – Not tested with the active version of WooCommerce
WooCommerce Wholesale Prices Premium: by Rymera Web Co – 1.23.3 – Not tested with the active version of WooCommerce
WooCommerce Wholesale Prices: by Rymera Web Co – 1.10 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.8.0
WooSidebars: by WooCommerce – 1.4.5
WP GDPR Compliance: by Van Ons – 1.5.2
WP Google Maps - Pro Add-on: by WP Google Maps – 7.11.62
WP Google Maps: by WP Google Maps – 8.0.8
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.0.13

### Inactive Plugins (5) ###

Akismet Anti-Spam: by Automattic – 4.1.3
Async JavaScript: by Frank Goossens (futtta) – 2.19.07.14
Network Merchants Inc Gateway for WooCommerce: by PatSaTECH – 1.7.4 – Not tested with the active version of WooCommerce
Product CSV Import Export (BASIC): by WebToffee – 1.7.0
SSL Insecure Content Fixer: by WebAware – 2.7.2

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (5) ###

Force Strong Passwords - WPE Edition: by Jason Cosper – 1.6.4
SSO: by Garth Mortensen
Mike Hansen – 0.3

WP Engine Security Auditor: by wpengine – 1.0.8
WP Engine System: by WP Engine – 3.2.2
WPE Sign On Plugin: by WP Engine – 1.1.0

### Settings ###

API Enabled: ✔
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #16 - /shop/
Cart: #17 - /cart/
Checkout: #18 - /checkout/
My account: #19 - /my-account/
Terms and conditions: #923 - /terms-of-service/

### Theme ###

Name: Pro – Child Theme
Version: 1.0.0
Author URL: http://theme.co/
Child Theme: ✔
Parent Theme Name: Pro
Parent Theme Version: 3.0.4
Parent Theme Author URL: http://theme.co/
WooCommerce Support: ✔

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: pro/woocommerce/cart/cross-sells.php
pro/woocommerce/loop/loop-end.php
pro/woocommerce/loop/loop-start.php
pro/woocommerce/loop/pagination.php
pro/woocommerce/notices/error.php
pro/woocommerce/notices/notice.php
pro/woocommerce/notices/success.php
pro/woocommerce/single-product/related.php
pro/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0
pro/woocommerce/single-product/up-sells.php
pro/woocommerce/single-product-reviews.php

Outdated Templates: ❌
					
					
						Learn how to update

### Square ###

Environment: Production
Tokenization Enabled: ✔
Debug Mode: Save to Log

### Action Scheduler ###

Complete: 1,932
Oldest: 2019-10-21 12:21:18 -0400
Newest: 2019-11-20 18:45:47 -0500

Pending: 6
Oldest: 2019-11-20 19:45:39 -0500
Newest: 2019-11-21 14:51:49 -0500

Canceled: 3
Oldest: 2019-10-31 16:09:14 -0400
Newest: 2019-11-14 14:49:37 -0500

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

Thread Starter

Tony Zeoli

(@tonyzeoli)

4 years, 5 months ago

One thing – I did upgrade JetPack due to the security warning and I turned of debug log in the Square WooCommerce plugin because of the message appearing in the WordPress Dashboard about it being active. So, those are the only two things I’ve done since I reported this issue.

This reply was modified 4 years, 5 months ago by Tony Zeoli. Reason: add new information

Plugin Support

Ryan Ray, a11n

(@ryanr14)

4 years, 5 months ago

Hi @tonyzeoli,

Would you first be able re-enable the debug log for Square? That would be helpful to have since this is an error coming from Square. 🙂

Then if any errors are logged you’ll find those under WooCommerce > Status > Logs tab. There will be a Square log for every day that logging is enabled. Pick the appropriate date to find the logs from today.

Also, are you able to update to Square 2.0.7 and see if that helps anything. Let us know what you find in the logs from today and if updating helps.

Plugin Support