Ryan Ray
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Square] Square stock not managing correctlyHi @candygoblins,
Thanks kindly for the system status.
Just to confirm, what is your system of record and you do have the inventory syncing option enabled beneath that? 🙂
Link to image: https://cld.wthms.co/2tDq99Beyond that do you also have logging enabled? That may be helpful finding any hints for this issue.
Finally, just to confirm when you are updating stock in Square this is updated to the correct location that your Woo site is using? Just to make sure as you might have multiple locations, etc…
Forum: Plugins
In reply to: [WooCommerce Square] Syncing issues in WooCommerce SquareOk, just ran this test with your same Square settings. Most importantly setting Square as the system of record. I couldn’t use the Sync now button to get a product imported, what I needed to do is use the Import all products from Square button in the Square settings to get my new product to sync from Square to Woo. 🙂
Have you tried that button and still had no luck?
Forum: Plugins
In reply to: [WooCommerce Square] PHP Fatal ErrorHi @susanlangenes,
Hmm, interesting. If you feel better emailing us the link to the site having this issue that is totally fine. Send it to us via woologin@woocommerce.com and let us know here what the subject is, we’ll find it from there and see what may be going on.
Hi @honeylemon66,
Sorry to hear of these troubles so far. If you created the normal shop page via WooCommerce, does that work and show your products?
Either way, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.Forum: Plugins
In reply to: [WooCommerce] Search in WooCommerce Not Showing Some Recently Added ProductsHi @tekton23,
I don’t suspect the theme, at first, causing the issue with scheduled actions. This is usually moreso related to CRON on your server/site.
Would you have access to the wp-config.php file via FTP or cPanel access? If so, look in there for anything related to cron, wp_cron, etc…
That’s a good first place to make sure cron doesn’t have a lockout set or is disabled entirely.
Beyond that your system status report would be helpful to look at as well. You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.Forum: Plugins
In reply to: [WooCommerce] Search in WooCommerce Not Showing Some Recently Added ProductsHi @tekton23,
Thanks for the explanation of the issue here, it almost seems like perhaps a product lookup table isn’t updating when creating new products.
Can you try to manually make those tables update by heading to **WooCommerce > Status > Tools** and select Regenerate next to Product Lookup Tables.
Link to image: https://cld.wthms.co/qvhDmHYou can then check that this process ran smoothly by looking in the Scheduled Actions tab next and making sure there aren’t any pending actions related to the lookup tables.
Let us know how that goes!
Forum: Plugins
In reply to: [WooCommerce] Date Sale Starts & Ends via CSVHi @catchingdreams,
Sorry you had a frantic midnight rush to your computer, this is definitely possible via a CSV import.
If you still have the original CSV that you’d attempted to modify this in, would you be able to share that with us? Either via Google Sheets, Dropbox, Google Drive, etc… Any file sharing service would work, thanks!
Forum: Plugins
In reply to: [WooCommerce] Hiding SKU on Product Page via CSS Snippet – HOW?Hi @woowoo101,
As @braehler has said, removing the SKU from showing in the first place (instead of hiding it with
display: none;is the more appropriate way. 🙂I’d only add if you aren’t using a child theme, you can add this function via a plugin like the aptly name Code Snippets.
Forum: Plugins
In reply to: [WooCommerce] Checkout page cssHi @yoencaz,
To first confirm you’d like to take this gray background color and replace it where the background color alternates every other payment method? Or do you just want to change the background color of the method selected?
Link to image: https://cld.wthms.co/Gpq3JtI also just now ran into an error trying to view your checkout page after selecting Klarna. The only hint I see is this in the URL. https://yoenca.com/cart/?kco-order=error&reason=VW5hdXRob3JpemVk
I can no longer get to checkout with that error. :\
Hi @lorimorri,
It looks like you are likely still using the Homepage page template from Storefront instead of using blocks to recreate it. You can confirm that by looking in the Page Attributes section of the Document settings.
Link to image: https://cld.wthms.co/VJWPt5If you are using the Homepage page template, I would switch that to full width. Once it’s using the full width page template, you can add the blocks as outlined here to recreate the Storefront Homepage.
https://docs.woocommerce.com/document/installation-configuration/#section-12
You can of course exclude the blocks mentioned above, or add in your own other blocks, to create the homepage you want. 🙂
Forum: Themes and Templates
In reply to: [Storefront] Mobile Menu Hard To UseForum: Plugins
In reply to: [WooCommerce Square] File missing from pluginHi @curiouslt,
It looks like we’re trying to get out a 2.0.8 release relatively soon, but it’s hard to say if this will be out before the year is over or perhaps shortly into the new year. I then assume this issue is simple enough to get added to that milestone with a fix, but that is me just making assumptions at this point.
Nonetheless, the 2.0.8 or 2.0.9 release would have a fix for this in it.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Webhook secret field empty?Hi again @chizqxh,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, please do start a new thread and we can continue helping. Thanks!
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Order is going fail and then successHi @ravigreencubes,
Thanks for sending the system status over, it seems like it wasn’t the complete system status. There should be sections about plugins activated, theme in use, etc… When you go to get the system status the “Copy for support” button should copy it all for you.
Also, regarding the Stripe key errors. Did you check that the correct keys were being used. When you head to **WooCommerce > Settings > Payments > Stripe** your publishable key should start with pk_live, saying publishable key for the live keys. Then the secret follows the same formatting sk_live for the secret key for the live payment processing.
Link to image: https://cld.wthms.co/gVDYchForum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Send data to customer detail pageHi @sbuerman,
Perhaps I’m not understanding exactly, but you’re wanting to take the billing first name, last name, and use it somewhere else? What is the customer detail page, if you can help clarify for me? 🙂