Raif Deari
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Remove Featured Image SHORTCODEHi @username201701 !
Can you please share the page where you want to remove the image & the exact product you do not want to show the image for?
In case it is just one product we can use a small CSS snippet to target that by the ID of the product and hide the image!
Thank you!
Forum: Plugins
In reply to: [WooCommerce] Buy certain products with a certain ID only once per customerHi @tinickel !
I understand that you have used a code snippet to make sure that each customer can only buy once from your shop, however, you now want to apply that to only certain products.
This is a fairly complex development topic. I’m going to leave it open for a bit to see if anyone is able to chime in to help you out.
I can also recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce.
You can also visit the WooCommerce Facebook group or the
#developerschannel of the WooCommerce Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.Forum: Plugins
In reply to: [Meta for WooCommerce] Unable to link Woo to Existing FB Business AccountHey @sgosine !
If you are interested in the Facebook/Instagram checkout feature, it is not yet available.
We’re communicating with Facebook to improve this plugin. For the time being please choose the option to checkout on another website.
In case you have a new issue please open a new thread 🙂
Thank you!
From your other thread with us https://wordpress.org/support/topic/i-need-my-funds/ I see the funds were received 🙂
I will now mark this thread as resolved! In the future please post your updates on the same thread so that we can keep track of issues and reply faster 🙂
Hi @victory200 !
Can you please reach out to your bank and ask them whether they can see the transaction?
In case they still can’t see it, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Incomplete Ecommerce DataHi @tylerdf !
Can you please clarify which transaction data is not being captured?
The free version will capture transactions as long as the payment gateway completes the checkout on the site and takes the customers to the thank you page.
I can see you are using
WooCommerce GrabPay Gateway: by GrabPay – 2.0.3. Does it complete the checkout on the site?Here is a link with a comparison of features between the free and pro versions: https://woocommerce.com/document/woocommerce-google-analytics-pro-vs-free/
Thank you!
Forum: Plugins
In reply to: [Google for WooCommerce] Account SuspendedHi @chargeup !
Sorry to hear that your account got suspended!
Can you please provide us with more details as to why was it suspended?
Also, can you please share with us your site’s System Status Report as well as any relevant error logs from Google Listings & Ads?
Note! Please feel free to redact any part of the provided information that you think should not be publicly shared 🙂
Hi @knaveofcupsshop !
A) That’s correct the Apple Pay button will only appear in devices that have Apple Pay set up.
B) I agree there should be some kind of notice that would inform you that you have enabled Express Checkout on Stripe and WooCommerce Payments.
I guess disabling Express Checkouts on one of them solved your issue 🙂
Forum: Plugins
In reply to: [WooCommerce Tax (formerly WooCommerce Shipping & Tax)] Zip Code +4Hi @coffeecg88 !
Can you please share a screenshot of your settings in WooCommerce > Settings > Tax > Standard Rates?
Also, please check the fourth point on our documentation here: https://woocommerce.com/document/setting-up-shipping-zones/#section-3
You can set wildcards by using the * symbol (e.g. CB23*) to include everythig.
Let us know if this works for you! 🙂
Forum: Plugins
In reply to: [WooCommerce] Woocommerce adding noindex tagHi @cbpayne !
Can you please share the URL of your site as well as where should we look for this noindex tag so that we can provide you with more details?
Great troubleshooting steps there! Can you also try switching the theme to Storefront and see if the tag is still there?
Please let us know how this goes 🙂
Forum: Plugins
In reply to: [WooCommerce] WooCommerce/Paypal Payments integrationHi @whitelotusjan !
Let me clarify this further for you 🙂
You can change the theme by following these steps:
- Appearance > Themes > Add New
- Next, search for Storefront
- Click on install and finally click Activate
Here is a very good step by step guide on that: https://www.wpbeginner.com/beginners-guide/how-to-properly-change-a-wordpress-theme/
Thank you!
Forum: Reviews
In reply to: [Braintree for WooCommerce Payment Gateway] Worst Customer Service EverHi @nitsa100 !
We are sorry for your bad customer service experience & we highly appreciate your feedback!
Can you please give us more details about your experience?
Also, are you still having issues with Braintree for WooCommerce Payment Gateway?
How can we help?
Forum: Plugins
In reply to: [WooCommerce] woo store ordering products by price and so on does not work…Hi @nypeti !
I see that you are using Elementor on your site, can you please switch to a default theme like Storefront and disable Elementor to see if the slider starts to work properly?
Thank you!
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Missing data in Analytics ReportHi @louisryckmans !
Can you recall when did you clear all the other codes?
If you can, please check whether from that date on all the information on sales matches that of WooCommerce.
If that is matched it means that the other data before you removed the other codes weren’t properly collected however everything going forward will be correct!
Forum: Plugins
In reply to: [WooCommerce] Taxes report in Analytics has one codeThank you for contacting us!
Can you please share the following information with me:
- Youre site’s System Status Report
- Can you please clarify how would you like for taxes to display in Analytics?
You can get it by navigating to the **WooCommerce / Status** section of your site. Once there, click on the **Get system report** button and then copy it by clicking on the **Copy for support** button. Then paste it here in a comment.
I can understand how it is currently displaying, however, I am having trouble understanding the expected behavior in this case.
Note! Please feel free to redact any information that you feel shouldn’t be shared publicly 🙂
Thank you!