rashed848

Hello @slipperyman !

Thanks for reaching out.

Right now, we do not have this feature available. To report any listings users have to be logged in first. I can certainly understand how that might be important for you, especially given the scenario you described. I will let you know if this becomes something that we might build in the future.

Please don’t hesitate to reach out if you have any other ideas.

Regards.

Hello @bluoji !

Thanks for reaching out.

Kindly run a conflict test. The issue is not available on our local site. This is why it might be and conflicting issue with some other plugins or theme. You can use this plugin to run the conflict test, https://wordpress.org/plugins/health-check/

If the issue still exists kindly let us know at the technical support channel. Our development team will look into the issue.

Kind Regards.

Hello @maik2558 !

Thank you for reaching out and for considering our plugin for your directory site. We appreciate your feedback and suggestions for improving the review section. At this time, our review option allows for text-based reviews and a star rating system, but we understand the importance of visual feedback in today’s digital age. I am surely going to add it as a feature request and report it to the development team.

Regarding sharing options, we currently offer sharing through social media networks such as Facebook, Twitter, and Pinterest for the listings. However, sharing option for comments is not available yet. I am going to report this feature request to the product development team as well.

As for multi-criteria rating, we do not currently offer this feature, but we understand the value it can bring to directory sites. We will explore adding this feature in a future update.

Thank you again for your feedback and suggestions. We appreciate your interest in our plugin and hope that we can provide the features you need in the future.

Best regards,

@sixaxis
Yes surely the instant search will work with the free theme or any other theme. The instant search is a core feature of Directorist plugin. Therefore it will work with of the theme.

Regards.

Hello @bjl_83 !

Thanks for reaching out.

Using the Loco translate you will be able to translate the static texts not the dynamic texts. For example, the text that can be changed/ configured during the setup of Directory Builder, can not be translated because Admin can translate those text during setup. If the texts are not static, they can be translated with loco.

Kindly allow us some time to reply you back to the tickets. We are under a huge ticket pressure after the Eid vacation. This is why the response was a bit slow recently. We will surely get back to the previous pace as fast as possible.

Kind Regards.

Hello @kielbiel !

Thank you for reaching out to us regarding your concerns with our support services. We understand the frustration and inconvenience that you experienced due to the delay in response time. Please accept our sincerest apologies for any inconvenience caused.

We take our commitment to providing excellent customer support very seriously, and we are sorry to have fallen short of your expectations. As a software company, we strive to provide the best possible support to our customers, and we understand how important it is to address issues in a timely and efficient manner.

We would like to explain that our support team was experiencing an unusually high volume of requests during the time when you submitted your ticket, compounded by the fact that we were on Eid vacation. This caused a backlog in our support queue, resulting in longer response times than we would normally like.

We would like to assure you that we have now resumed normal operations, and we are committed to responding to all support requests within 24-48 hours, as per our support policy. We have taken steps to address the issues that led to the delays, and we will work tirelessly to prevent this from happening again in the future.

We value your business and appreciate your feedback. We understand that you have many options when it comes to choosing a partner for your business directory, and we would like to assure you that we are a serious software company dedicated to providing top-notch support to our customers. We hope that you will continue to work with us, and we look forward to providing you with the best possible support in the future.

Lastly, would you please let me know the username/Email using which you have created the ticket? We are going to take immediate action on your ticket.

Thank you for your understanding.

Best regards,

Hello @sascha2106 !

Yes, this is possible. You need to select the class and the add the border. Let me know if you need any help on that. I need the search page link to provide you with the code.

Kind Regards.