quadshot
Forum Replies Created
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Forum: Plugins
In reply to: [OpenTickets Community Edition] Multi-session eventsFirst, apologies for late reply. I’m mike and i’ll be handling forums now.
The short answer is that there isn’t a way you are asking to set that kind of multi-day event schedule using OT.
However, what you could do, is sell one ticket and make start time and end time to be the aggregate and in the ticket confirmation email and content of the page to explain, identify your schedule.
HOwever, you might want to check out alternatives. One might be to check out WooCommerce Sensei, which is an onine LMS, or WooCommerce Booking, which might be good to set a calendar schedule people could buy.
I’m willing to also hop on a call to just discuss. if you would like to do that, you can use https://opentickets.com/schedule-meeting/ to do an line meeting.
For now, I’ll mark resolved. If you have further questions, let us know or schedule a time using the calendar.
Forum: Plugins
In reply to: [OpenTickets Community Edition] user manualSince this was never replied to, we’re hoping it all worked out. If you do need help, there are much newer versions of the software to use.
Forum: Plugins
In reply to: [OpenTickets Community Edition] Venue page display problem@rbrown56 sorry for delay, I’m mike and going to be handling forums now.
The venue page link needs a google api key added to work. It was never meant to be a ‘venue listing page’, that’s just a side affect of having Venues as a CPT which is primarily used for only associating with an event.
While this isn’t optimal, I’d make a separate page with Venue information and embed a google map.
Forum: Plugins
In reply to: [OpenTickets Community Edition] “View Your Ticket” Link broken@viviangoffart just wanted to say thanks for helping @terraformer.
Forum: Plugins
In reply to: [OpenTickets Community Edition] Frontend Venue Settings don’t change ticket@viviangoffart This is a great suggestion, and added that to our backlog. Appreciate that and if this gets into the core we’ll of course give you credit for idea.
Appreciate your details on this!
@leermaatwerk hello,
This is mike, i’ll be handline forums now and going on 2x a week so apology for late response.
@robminjoot looks like solved their issue.
It is possible that, after adding an event to the calendar, that there is a button underneath the calendar, to click and select individual event options. This button allows you to select publishing, visibility, venue, pricing and other options. Other than ticket limit, which is optional, all the other options should be set.
If that doesn’t help there is likely a configuration issue, or the event area doesn’t a pricing set, or perhaps ticket products aren’t set correctly.
Checking those, if you need further help, we’re able to help. You can set a meeting here if you’d like to have help
https://opentickets.com/schedule-meeting/
Or alternatively you can create an account for us at info@opentickets.com as the username. If you do that, please email directly also to let us know your forum name, since we get a ton of email and access, to help us know which login associates to which forum post.
We’re here to help if you need it.
Forum: Plugins
In reply to: [OpenTickets Community Edition] CPU usage increase@jennipagano first, sorry for delay in reply, i’m going to be handling forums now (this is mike, hello!)
Regarding CPU, this depends on several factors. We don’t know of any particular plugin conflicts, but that does not mean you haven’t found one.
What I would suggest is that, if you can, we get on a screen share meeting. If you can pick a time using this:
https://opentickets.com/schedule-meeting/
We’d be glad to try and help.
@ryanhellyer sorry for the confusion. can you link to where you see that instruction? Sounds like it needs to be updated.
The Event Areas are now it’s own tab. Sorry for confusion.
We’ll be glad to help. There are a couple options:
If you want, we can do a screen share and someone can walk you through it
If that would help, you can set a time convenient to you at this web address:
https://opentickets.com/schedule-meeting/
Alternatively, you could create a login to your OT site, and we can take a look. If you choose that path, please setup info@opentickets.com as the user, we’ll set a password. If you do that, please also email us your forum handle so we can associate the login URL with the account.
We’ll help you either way.
Forum: Plugins
In reply to: [OpenTickets Community Edition] Calendar not Responsive@mattf10 looking at the calendar on smaller than about ios 6 or equivalent you are correct, it’s small. The theme we use for most sites is responsive, and that helps, but the opensource calendar we use is not in and of iteself responsive.
We are using https://fullcalendar.io/ , which is an opensource calendar.
There are a couple options:
– you could code to change the default view, or person can select a different view, like month or day
– you could use a webpage and create your own links directly to events, which depending on the number of events, might be easy. if you do that, link directly to the ‘child’ events, which are the ones shown on calendar
– there is also a ‘display options’ plugin that you can buy, which allows you to shortcode or display events in the woocommerce shop, so they are big preview imagesone of those might help. I’ll follow this thread.
Forum: Plugins
In reply to: [OpenTickets Community Edition] Issue with viewing ticketsHello @rumcask
A couple things you might try:
Save Permalinks. If you have changed the URL to a subdomain or something like /wordpress, go to the admin under Settings -> Permalinks and just save permalinks. That might solve the issue.
It could also be permissions. Make sure the directories shown in the ticket URL you are attempting to hit are readable to world.
If those fail, if you can send a login to info@opentickets.com , using that email as username we can take a look for you. If you do create a login, please post here to reference the site so we know which post the login is associated with.
We’ll try and get you going.
We’re actually trying to replicate this issue with our current version of OTCE and cannot replicate the problem.
Are you on the latest version of OpenTickets?
Also, how did you setup your subdomains/Subdirs?
Last, is this Multisite?
We’ve setup
subdomain.domain.com/wordpress
and
sudomain.subdomain.domain.com/wordpress
and all the email links, my account links and box office (even though you don’t have that Extension, we checked) and all the links work.
@viviangoffart thanks to your diagnosis we’re making a change to use home_url in upcoming version
This change is going to be in an upcoming version.
It is very infrequent that people alter the home url in the WP admin, but we’re going to make a change in the next version.
- This reply was modified 9 years, 3 months ago by quadshot. Reason: had the terms reversed
Put this in your child theme, or some custom plugin you have:
`function custom_sort_purchaser( $row, $event, $meta ) {
$row[‘purchaser’] = $meta[‘_billing_last_name’] . ‘ ‘ . $meta[‘_billing_first_name’];
return $row;
}
add_filter( ‘qsot-seating-report-data-row’, ‘custom_sort_purchaser’, 1000, 3 );`
There is a filter on the lines that you are asking about. You can use that filter to modify the row data. If you are concerned that the $this->_order_meta() function does something special, all it does is lookup the meta data asked for, out of the $order_meta, and default it to ‘(none)’ if it does not exist. In this case, we know billing_first_name and billing_last_name exist, we can just do a simple lookup.Forum: Plugins
In reply to: [OpenTickets Community Edition] WC_Meta_Box_Order_Notes not overridenWe never heard back. After a month, we will mark this ticket Resolved. You can always reply to Reopen and continue the dialogue if needed.
Thanks!