pushlabs
Forum Replies Created
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Forum: Plugins
In reply to: [Video Background] Tap tp unmute shortcodeHi Miqser,
Thanks for using Video Background!
I just saw that this wasn’t in the docs. You certainly can. You can toggle the tap to unmute button by using the “tap_to_unmute” flag in the shortcode.
For example:
[vidbg tap_to_unmute=”true”]Blake
Forum: Plugins
In reply to: [Video Background] video not workingHi Claudia,
Thanks for being a Video Background Pro customer.
I’ve just gotten back to your ticket on AllyDesk. Since you have Video Background Pro, we can have all further communication there 🙂
https://pushlabs.allydesk.com/ticket/127
Blake
Forum: Plugins
In reply to: [Video Background] Footer is not at the bottomHi Dirk,
Thanks for using Video Background.
This is actually related to your theme and not Video Background, so I can’t help much. However, it may work better if you used the container “#content”.
Sorry I can’t be more help!
Blake
Forum: Plugins
In reply to: [Video Background] I don’t have a container to put video inHey @tonyzeoli!
Did you see my answer on Push Labs Support? I believe the response will resolve your issue.
Blake
Forum: Plugins
In reply to: [Video Background] Grey box showing instead of videoHello courtssite,
Thanks for using Video Background.
Please be sure to read the docs. You must self host the video and supply a link to the .mp4 or .webm file in order for Video Background to play the file. You can upload these files through WordPress to your gallery or have them on hosted on a service like AWS.
Blake
Forum: Plugins
In reply to: [Video Background] I don’t have a container to put video inHi courtssite,
Thanks for using Video Background!
The best way to find the container is through your browser’s DevTools. Adding an element will require you to modify your theme.
Additionally, you can always test out
bodyto see if that works as the container, considering it is an element on every web page.Blake
Forum: Plugins
In reply to: [Video Background] Fields empty after savingHello riwe,
Thanks for being a Video Background user!
That seems weird that your fields are not saving. This seems like it is related to your instance of WordPress, as this doesn’t happen on a fresh install. Perhaps it is a third party plugin/theme messing things up?
As for your second question: the video background does not play on mobile in the free version. However, the fallback image will be displayed when this situation occurs. It also is not rendered to the DOM to avoid bandwidth issues.
Blake
Forum: Plugins
In reply to: [Video Background] Video assigned to one row plays on all rows in pagebuilderHi cswilsn2k,
Thanks for being a Video Background user!
Could you provide some more info? Like are you using the metabox (if so what is your container) or if you’re using an integration.
From what it seems like is that you may be using a class as a container and that class is being used in multiple areas.
Blake
Forum: Plugins
In reply to: [Video Background] Video not appearingHi Sridhar,
I hope you have been well!
I apologize for the late reply. I see that the video is working in the link you provided. Did you get this resolved?
Blake
Forum: Plugins
In reply to: [Video Background] No soundThe tap to unmute setting should be in the metabox settings. Or you can set the “tap_to_unmute” flag in the shortcode.
Forum: Plugins
In reply to: [Video Background] Video Background on tablet and mobileHi jhonccc,
Video Background Pro will automatically play the video background on mobile devices that are supported. You can learn more here:
https://pushlabs.co/docs/video-background-pro/#mobile-video-background-playbackI hope this helps 🙂
Blake
Forum: Plugins
In reply to: [Video Background] No sound though muted=”false”Hi echoleaf,
Thanks for being a Video Background user!
Please refer to my answer here:
https://wordpress.org/support/topic/not-working-on-mobile-56/#post-10637528Thanks!
Blake
Forum: Plugins
In reply to: [Video Background] Not working on mobile!Hi!
Just to clear up a few things.
Mobile video playback is currently only in Video Background Pro on supported mobile devices. You can check docs here:
https://pushlabs.co/docs/video-background-pro/#mobile-video-background-playbackAs for the audio, due to recent changes in Chrome and Safari with autoplaying video, it has become very difficult to play autoplaying videos with sound. As a result Video Background now no longer has the muted flag, but you can use the “tap_to_unmute” flag or feature so you customers can interact with the audio 🙂
I hope this helps!
Blake
Forum: Plugins
In reply to: [Video Background] full page video is zoomedI do in fact see it now 🙂
This is strange. To me it appears like Video Background loads in fine, and then the props of the container (the WPBakery row) change after the JS has loaded. Specifically, it looks like some parallax settings may be messing with it.
Could you try and go to that row and turn off anything that may alter the width/height of the container like parallax?
Additionally, perhaps you could manually resize the video background later on, once everything has loaded. I’ve had success with this a few times when I see weird quirks like this.
You can use Video Background’s resize method, just swap out your container.
$( '#container' ).data( 'vidbg' ).resize();Blake
Forum: Plugins
In reply to: [Video Background] full page video is zoomedHi meisterleise,
Thanks for using Video Background!
Did you get this resolved? It appears the video background is working as expected.
Blake