Popup Maker
Forum Replies Created
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Dear @martinv22,
Please, enable the “Content scrolling” option for your popup to solve the issue. You can find the option in the Design section of your editor.Dear @angelacrd,
Thank you so much for appreciating!
We’re always happy to assist! 😉Dear @morrisany,
I’m afraid, we don’t have such an option at the moment, but it’s in our wishlist.
So it will be available in our future updates.Hello @gertrud123,
Thank you for your review.I am sorry but your statement is not correct. We have recently (12 days ago) announced our FREE plan which includes 1000 page views with all the features we have. https://prnt.sc/jllfmq
You can use it for FREE and while your business goes further then you can decide to pay for the package or not.
We are doing our best to satisfy all our users and that’s why added a FREE 1000 page views plan.
We really hope you can reconsider your review as it is really important for us and your mentioned issue is already solved.
Our team is ready to assist you in case of any other questions or assistance. Just drop us an email to support@popupmaker.com.
Looking forward to hear from you.
Dear @silvioartoni,
Please, check if you haven’t checked the “Autoclose” option for your popup.
This happens if you check this option and do not specify any seconds to automatically close the popup.
If the option is unchecked and you still have the problem, please, contact us for a direct support:
support@popupmaker.comDear @kamilkapus,
I am sorry, we don’t have an option to show information about your MailChimp subscribers at the moment. I totally agree with your point and this is a very important info. I have added this functionality into our TODO list and we will implement it very soon.WordPress platform keeps cookies as well to handle the sessions of the users and in this case, your website itself (even without Popup Maker) should notify your users about the usage of the cookies and this is a reason we don’t show consent about that.
We don’t keep any personal information inside the cookies like name, email, etc.Hi @atoor,
Did you put the code inside the HTML element?
In case the problem still there please open a ticket here so we can assist you directly and check the popup.
Thanks!
Dear @mnqfabian,
I’m afraid, we don’t have such an option for our Subscription popup at the moment.
The notification emails are sent to the one that’s registered in the service.
You can change your account email with your client’s email, so he’ll receive the notifications instead of you, if you wish.Dear @bellacole,
There was a small issue connected to apples’ devices but we have fixed it and now the popup should work as expected.
Could you please clear the cache of the browser and check the popup again?Yes our popups are GDPR complaint and to make your forms GDPR ready please follow this article
Dear @annalegland,
We have detected that the popup is disabled from your Popup Maker account.
Please, enable the popup and it will appear on your site.Dear @nibarongogo,
We’re sorry, we don’t have such an option at the moment.
But this can be done via custom HTML coding.
Please, contact us for more assistance.
support@popupmaker.comDear @alexcollins95,
We have just updated the service, and your problem may be resulted by a cache on your site. Please, clear your browser cache and recheck the popup.
That’s great!
If you have a couple of minutes, could you please leave a review for our plugin? It is very important for us. This is the link:
https://wordpress.org/plugins/popup-maker-wp/#reviews
If you have more questions, please don’t hesitate on contacting us!