photocrati

@tony-morton – You may need to use the plugin a few times (this is rare but can be required) or there may be something creating a conflict on your site.

This may also have something to do with a “role manager” plugin being used on your site and the NextGEN Gallery Roles and Capabilities options being compromised by its usage (NextGEN Gallery can only use the default WordPress roles and will have unexpected results if those are modified and/or not used).

Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

Thanks!

– Cais.

@neilbert – Thanks for the update! Best of luck finding what is causing the problems on your site.

– Cais.

@omarperez999 – There are three hooks available to adjust the Manage Galleries list results, you would be looking at the following one to increase the number of galleries that appear on one page by default:

add_filter( 'ngg_manage_galleries_items_per_page', 'your-callback-function' );

Thanks!

– Cais.

@arthurandashes – The messages you are seeing are likely due to a security setting set by either a “security” plugin/service or from something within the server environment.

I would recommend looking at those possibilities and confirming the aggressiveness of the options you are using are set correctly for what you want to do with the website.

Thanks!

– Cais.

@elrond532000 – Please contact our support team directly with any questions or concerns for NextGEN Pro displays or the NextGEN Pro Lightbox via your member’s area at https://imagely.com/support/

Thanks!

– Cais.

@lulu29 – Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

Thanks!

– Cais.

@neilbert – Is there something unusual about the tag names you are trying to use? These should work just like a tag for a post and would have similar requirements.

Otherwise, although not too likely, it could be a conflict with another active plugin or your current theme. Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

Thanks!

– Cais.