Parhum Khoshbakht
Forum Replies Created
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Forum: Plugins
In reply to: [SlimStat Analytics] The slimstat plug-in does not work after the update.Could you please share with us the error log from your site, as well as the technical site information available under Tools → Site Health → Info?
It would also be very helpful if you could temporarily enable WP_DEBUG so we can see any error messages that might appear.
Could you please share with us the error log from your site, as well as the technical site information available under Tools → Site Health → Info?
It would also be very helpful if you could temporarily enable WP_DEBUG so we can see any error messages that might appear.
Don’t worry — we’ll guide you through the next steps based on what we find.
Thanks a lot for your help!Hi! Thanks for reaching out.
Let’s troubleshoot it together:
- Could you please tell me what exactly is happening? For example: Are the statistics not updating, showing wrong data, or is the dashboard not loading?
- Did you notice any error messages, either on the WordPress dashboard or in the browser console (Inspect → Console)?
- Also, which WordPress and PHP versions are you currently using?
Looking forward to your details!
Forum: Plugins
In reply to: [SlimStat Analytics] The slimstat plug-in does not work after the update.Hi! Thanks for reaching out.
You mentioned that SlimStat stopped working properly after the recent update and that you are using version 5.2.12.
Let’s troubleshoot it together:
- Could you please tell me what exactly is happening? For example: Are the statistics not updating, showing wrong data, or is the dashboard not loading?
- Did you notice any error messages, either on the WordPress dashboard or in the browser console (Inspect → Console)?
- Also, which WordPress and PHP versions are you currently using?
This will help me guide you better! 🚀
Depending on the situation, a patch might be needed — or sometimes a quick workaround can solve it without waiting for a new release.
Looking forward to your details!
Forum: Reviews
In reply to: [SlimStat Analytics] Goodbye, SlimstatHello again,
We have removed the red color from the “export” button to make it easier on the eyes and improve the user experience. Please install the latest version 5.2.12.Forum: Reviews
In reply to: [SlimStat Analytics] Goodbye, SlimstatHi there,
We’re truly sorry to hear that you’re upset. 🙏
We want to assure you that we haven’t made anything chargeable overnight — and we’re actively working to bring new free features to SlimStat very soon!
We would absolutely love to have you back. Your feedback is incredibly important to us, and we’re here, listening carefully.
Please let us know what you would like to see improved — we really hope to win your trust again. 💬Thank you for being part of our journey.
Forum: Plugins
In reply to: [SlimStat Analytics] Access Log locked on last visit since last update 5.2.11Hi! Thanks for your message and details.
Don’t worry — we’ll do our best to help you fix this without losing your data.To help us investigate, could you please send us:
• Any errors you might see in your WordPress debug log or server logs.
• Your current WordPress and PHP versions.
• A screenshot of Settings > Maintenance > Tracker Error section.
• (Optional) If privacy is not an issue, a screenshot of what you see when trying to view the Access Log.This will help us diagnose the issue much faster.
Thanks for your cooperation — we’re here to help!Best,
ParhumI have get same error, please fix this problem
I had same problem, but I have compiled the Fundaition with this instruction:
You have to copy the last version phpsass(https://github.com/richthegeek/phpsass) expected the SassList.php file in ‘phpsass/script/literals’ folder because if you gonna to copy that file you will see ‘memory size’ error.I don’t know why get ‘memory size’ error.