Parhum Khoshbakht
Forum Replies Created
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Forum: Plugins
In reply to: [SlimStat Analytics] connect to ComplianzYou’re welcome, @baga ! Glad it helped. 😊
@missmikado — if you’ve had a chance to set it up and everything’s working, let us know. Happy to help if anything comes up.
Forum: Plugins
In reply to: [SlimStat Analytics] Access Log Auto Refresh not workingHi @blackbird69 ,
Thanks for flagging this — you’re right, the countdown was stuck at 60 seconds no matter what value you entered in Settings → Reports → Auto Refresh. A bug in the JavaScript scheduler was ignoring the saved interval entirely.
We’ve fixed this in the upcoming 5.4.10 release. The auto-refresh now correctly uses the interval you set, and we also added a few quality-of-life improvements: it pauses when you hover over the Access Log or switch tabs, and your scroll position is preserved across refreshes.
We have a development build ready if you’d like to test it before the official release — you can grab it here: https://wp-slimstat.com/wp-content/uploads/2026/04/wp-slimstat-5.4.10.zip . Please note this is a development version. To install it, go to Plugins → Add Plugin → Upload Plugin, choose the wp-slimstat-5.4.10.zip file, and activate it. It will replace your current version.
We’d really appreciate your feedback on whether it solves the issue on your end.
Forum: Plugins
In reply to: [SlimStat Analytics] connect to ComplianzHi @missmikado and @baga ,
Thanks for reaching out – great question! The FAQ you found describes an older method from SlimStat 5.3 that no longer applies. Since version 5.4, Complianz integration is built in and much simpler – no cookie values needed at all.
Here’s what to do:
1. Install and activate the free “WP Consent API” plugin from wordpress.org (Complianz has built-in support for it).
2. In your WordPress admin, go to SlimStat > Settings > Tracker tab.
3. Under “Consent Management”, turn on “GDPR Compliance Mode”.
4. Set “Consent Plugin Integration” to “Via WP Consent API”.
5. Save. That’s it!
SlimStat will now automatically listen for Complianz consent decisions and only track visitors who’ve given their permission. Nothing to type into any cookie field.We’ll get that FAQ updated so it doesn’t cause confusion for others. Thanks for flagging it!
Forum: Reviews
In reply to: [SlimStat Analytics] These Folks are Fantastic!Thank you so much, Andy – this review really made our day! You’re absolutely right that the combination of plugins, servers, and configurations makes every setup unique, and your patience through all that troubleshooting helped us ship fixes that benefit everyone.
We appreciate the kind words and the years of loyalty. Here’s to many more smooth updates ahead!Forum: Reviews
In reply to: [SlimStat Analytics] Great SupportThank you for the kind words, Bob! We’re glad we could get the Browscap issue sorted out together. Your patience through all that testing made a real difference – it helped us improve the fix for everyone. Appreciate you taking the time to share your experience!
Forum: Plugins
In reply to: [SlimStat Analytics] Problems with recent updatesThat’s great to hear, @tkbuhler — thanks for confirming!
We just released v5.4.8 today with a number of additional fixes, including improvements to session cookies and client-side tracking across all upgrade paths. If you haven’t updated yet, it’s worth grabbing that one too.
Really appreciate you taking the time to report this and follow up. We’re marking this as resolved. If anything else comes up, don’t hesitate to open a new thread.
Forum: Plugins
In reply to: [SlimStat Analytics] No cookies (“fingerprints”) starting from 5.4.0?Hi @qerghgfjkgk ,
I understand your frustration, and I want to be straightforward with you.
WordPress configurations vary enormously — different PHP versions, caching layers, security plugins, server setups — and some issues are genuinely hard to reproduce. This fingerprint bug, for example, did not surface in our test environment or QA pipeline, which is why it slipped through multiple releases.
We do use AI tools to speed up parts of our workflow — research, testing, code review — but every change, every message, and every release goes through human review. I’m a human, and I’m here to support you.
The real problem is not AI. Our development team changed, and during that transition we introduced regressions that should have been caught. We take responsibility for that. We’re setting up a new workflow with automated E2E testing specifically to prevent these kinds of issues from happening again.
The fingerprint bug has been found and fixed — the browser fingerprinting library was upgraded from v3 to v4, but a required API call was missing, so fingerprint data was silently never generated. That’s now resolved in the latest development build.
If you ever want to give the plugin another try, the latest development build is available here:
https://wp-slimstat.com/wp-content/plugins/wp-slimstat-5.4.8.zipAlso, please drop us an email at support at wp-slimstat.com — we’d like to send you a small gift for sticking with us and reporting this directly.
No pressure — I understand if you want to stay on 5.3.5 for now. But if you do try the new version and run into anything, I’m right here.
Forum: Plugins
In reply to: [SlimStat Analytics] No cookies (“fingerprints”) starting from 5.4.0?Hi @alabasterized ,
Thank you for confirming the Daily chart fix works.
On fingerprints — we found and fixed the root cause. The browser fingerprinting library (FingerprintJS) was upgraded from v3 to v4, but one required API call was missing internally, so fingerprint data was never actually generated. This is now fixed in 5.4.8.
Before installing, I want to clarify what fingerprints look like in the Access Log versus hashed IP addresses, since they can look similar:
Hashed IP Address — the long hex string, e.g.,
c598436c1bb1bda046e...This appears when “Hash IP Addresses” is enabled under Settings → Tracker → Data Protection. It’s a 39-character hash and clicking it filters by “ip address equals”. This is NOT a fingerprint — it’s your visitor’s IP run through a daily privacy hash.
Browser Fingerprint — the short code badge, e.g.,
01e5a617This appears as a small monospace code in the visit header row. Hovering shows the full value, and clicking it filters by “fingerprint equals”. This identifies a specific browser regardless of IP address.
Here is how the Access Log looks with both fingerprints and hashed IPs visible:

Here is the development build with the fingerprint fix:
https://wp-slimstat.com/wp-content/plugins/wp-slimstat-5.4.8.zip
Please install on a staging site or after a full backup.After installing:
- Clear your cache if you use any caching plugin (WP Rocket, W3TC, LiteSpeed, etc.) or server-level page cache
- Visit a few pages in an incognito/private browser window (not logged in)
- Go to SlimStat → Access Log — new anonymous visitor rows should now show the short fingerprint code badge
For fingerprints to work, verify these settings under SlimStat → Settings:
- Settings → General tab → Tracker section → Tracking Mode: set to “Client” (not “Server”)
- Settings → Tracker tab → Consent Management → GDPR Compliance Mode: Off (you confirmed this)
- Settings → Tracker tab → Data Protection → Anonymize IP Addresses: Off (you confirmed this)
If fingerprints still don’t appear after installing 5.4.8 and clearing cache, please share:
- Your WordPress version and PHP version
- Whether Tracking Mode is set to “Client” or “Server”
- A list of active caching or security plugins
That will help us pinpoint exactly where the issue is. We were not able to reproduce the problem on our end with GDPR off and Anonymize IP off — the fingerprints generated correctly — so it may be environment-specific.
Forum: Plugins
In reply to: [SlimStat Analytics] No cookies (“fingerprints”) starting from 5.4.0?Hi @alabasterized and @qerghgfjkgk ,
Thank you both for reporting this. I want to address each issue clearly.
@alabasterized , you’re right — the new chart system in 5.4.x auto-detects granularity based on the date range, and for the default 28-day view it picks weekly, giving you just 4 data points. In the development build below, you can now switch the chart to “Daily” using the dropdown, and that choice persists across page loads and sessions — once you switch to Daily, it stays that way.
@qerghgfjkgk , I hear your frustration and I take it seriously. On the fingerprint issue — version 5.4.0 through 5.4.6 had a bug where JavaScript-based tracking was broken on cached sites, which also prevented fingerprint generation since FingerprintJS runs client-side. The build below restores client-side tracking unconditionally, which should bring fingerprints back.
Here’s the development build with these fixes:
https://wp-slimstat.com/wp-content/plugins/wp-slimstat-5.4.7.zipPlease install on a staging site or after a full backup first. Two things to check under Settings → Tracker → Data Protection:
- “GDPR Compliance Mode” should be Off — when it’s On, fingerprints are intentionally skipped until the visitor gives consent (privacy by design).
- “Anonymize IP Addresses” should be Off — when it’s On, fingerprints are silently discarded on the server side even if the browser sends them.
If you’d like to test the new Pro version as well, email us at support at wp-slimstat.com .
After installing, please let me know whether fingerprints are showing up and whether the daily chart selection sticks. If the issue persists, your WordPress version, PHP version, and a list of active caching or security plugins would help me narrow it down.
Forum: Reviews
In reply to: [SlimStat Analytics] The worst update ever usedHi @tronwind ,
One more follow-up — we’ve just released version 5.4.6, and this one directly addresses the problems that made 5.4.x so painful.
Visitor counts dropping to zero, IPs getting masked without permission, and an unwanted consent banner — we traced all of it back to default settings that changed during the 5.4.0 upgrade. Version 5.4.6 restores pre-5.4 behavior automatically, no manual steps needed.
If you’re running a caching plugin (WP Rocket, W3TC, etc.), clear your cache after updating so the new tracking script is served right away.
After that, visit a few pages on your site and check the Access Log — you should see fresh data coming in. If anything still looks off, let us know and we’ll jump on it.
Forum: Plugins
In reply to: [SlimStat Analytics] Please tell me about the vulnerabilities fixed in 5.4.0.Hi @dxylott54 ,
Quick heads-up — we’ve just released v5.4.6. If you updated to any 5.4.x version earlier, this one is worth grabbing right away.
We heard from many users that upgrading to 5.4.x broke tracking — visitor counts dropped to zero, IPs were masked without permission, and a consent banner appeared on sites that never asked for one. This release fixes all of that. After updating, your site works the way it did before 5.4.0 — no manual steps required.
If you’re using a caching plugin (WP Rocket, W3TC, etc.), clear your cache after updating so the new tracker scripts are served fresh. Once updated, visit a few pages on your site and check the Access Log to confirm new data is being recorded. If anything looks off, we’re here to help.
Hi @toxicum ,
One more update — we’ve just released version 5.4.6. Beyond the geolocation fix you reported, this release addresses several regressions introduced in the 5.4.x series: visitor counts dropping to zero, IPs being masked without permission, and a consent banner appearing on sites that never enabled it. After updating, your site should work the way it did before 5.4.0 — no manual steps required.
If you’re using a caching plugin (WP Rocket, W3TC, etc.), please clear your cache after updating.
Once you’ve updated, visit a few pages on your site and check the Access Log to confirm new data is being recorded. If anything looks off, we’re here to help.
Thanks again for the original report — it helped us track down several related issues.
Hi @kindnessville ,
Quick heads-up — we just released SlimStat v5.4.6
We heard from many users that upgrading to 5.4.x broke tracking in several ways: visitor counts dropping to zero, IPs masked without permission, and a consent banner appearing on sites that never asked for one. This release fixes all of that. After updating, your site works the way it did before 5.4.0 — no manual steps required.
If you use a caching plugin, clear your cache after updating.
Then visit a few pages and check the Access Log to confirm new data is being recorded. If you run into anything, we’re here to help.
Cheers
Forum: Plugins
In reply to: [SlimStat Analytics] My shortcodes stopped working.Hi @senribb ,
Quick heads-up — we just released v5.4.6, which is a major stability update for the entire 5.4.x line. Upgrading to 5.4.x broke tracking for many users: visitor counts dropped to zero, IPs were masked without permission, and a consent banner appeared on sites that never asked for one. This release fixes all of that — after updating, your site works the way it did before 5.4.0, no manual steps required.
Since your original issue was caused by a stale data signature after reinstalling, this update also addresses cache-related tracking failures more gracefully, including better fallback transport when a request fails.
One thing to keep in mind: if you’re using any caching plugin (or your host runs server-level caching), clear the cache after updating. Then visit a few pages and check SlimStat’s Access Log to confirm new data is being recorded.
If anything comes up after the update, we’re here — just open a new thread.
Forum: Plugins
In reply to: [SlimStat Analytics] High server load after update to 5.4.1Hi @guenther999 ,
We just released v5.4.6, and we wanted to circle back here because this update addresses the broader issues that came with the 5.4.x line — not just the intval() error you reported, but everything else that went wrong.
Upgrading to 5.4.x broke tracking for many users. Visitor counts dropped to zero, IPs were masked without permission, and a consent banner appeared on sites that never asked for one. Version 5.4.6 fixes all of that. After updating, your site works the way it did before 5.4.0 — no manual steps required.
Since you’re running WP Rocket, please clear your cache after updating the plugin. Then visit a few pages on your site and check the Access Log to confirm new data is being recorded.
If anything comes up, we’re here — feel free to open a new thread.
Best regards,
The SlimStat Team