OneSignal Push Notifications
Forum Replies Created
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Hello Jimmy,
Can you provide more details about your question? And how to reproduce it? Could you contact support@onesignal.com, and mention this post? Our technical support team will continue to help you.
Thanks
Hello
Apple announced support web push is coming to iOS and iPadOS 16.4+ and is currently in Beta.
The requirements are:
- You must be running an iOS/iPadOS device on version 16.4 or higher.
- You/your subscribers will need to add the website to the home page of your device, then the prompt for push should work and notifications can be received.
Details here: https://onesignal.com/blog/ios-web-push-is-finally-coming/
We are very excited about this, let us know if you have any questions.
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Plugin is using high CPUHello
Thanks for sharing your concerns about the Web SDK Optimizations.
Our team is aware of this and working on a few optimizations. We actually wrote a blog post about this here:
https://onesignal.com/blog/core-web-vitals-onesignals-web-sdk/
At this time, we don’t provide another other “light-weight” SDKs. Overall, these should not be too costly to your site’s performance.
As we continue to improve the Web SDK those new changes will go into effect automatically.
Thanks for understanding and let us know if you have any additional questions. Feel free to reach to support@onesignal.com
Hello there,
Thanks for the details. Could you email support@onesignal.com, and mention this post link? Our technical support team will continue to help you.
Thanks
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Notifications by POST CategoryHello
Yes, the code will be required to create custom post type.
Please see our WordPress Customization docs on Custom Post Types: https://documentation.onesignal.com/docs/web-push-wordpress-faq#for-posts-created-from-3rd-party-plugins
This goes over how to setup our plugin to send a push for any WordPress Post Types.
Including ways to Customize the OneSignal WordPress Plugin Behavior
Let us know if you have any additional questions. Feel free to reach to support@onesignal.com
ThanksForum: Plugins
In reply to: [OneSignal - Web Push Notifications] Perform manual notification via PHPHello there,
You can use our create notification REST API POST call . There is a php code sample on the page.
Please provide more details about your use case, and reach out to support@onesignal.com. Thanks!
Hello
Safari only works on macOS, it doesn’t work on iOS (iPhone, iPad) or Windows PC.
More details on Safari not working, please see our troubleshooting guide: https://documentation.onesignal.com/docs/troubleshooting-web-push#safari-troubleshooting
If you are still having issues, please provide the OneSignal App ID and Site URL so we can take a look. Please reach out to support@onesignal.com so we can further assist you!Thanks
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Data tags valueHello
We do not recommend adding array data to tags. OneSignal is not currently capable of handling this data type in terms of filtering by items within the array.
You should limit your tags to simple string and integer values.
For instance the values you would set in the array should be the key and the value should be a 1 or true.
It would be recommended to set the value to something more meaningful if applicable like a timestamp of when the event occurred so you can filter by time elapsed since the event or how many times the event occurred; if applicable.
So if you wanted to tag a user with “events”: [“a”, “b”, “c”]
You would be better off doing the “event” as the key, like: “a”: 1 where the value 1 can be a timestamp or incremented each time it occurs.
Details in our Tags Guide: https://documentation.onesignal.com/docs/add-user-data-tags
Let us know if you have any additional questions! Feel free to reach out to support@onesignal.com. Thanks!
Hello, did you get assistance here?
If not, can you try contacting support@onesignal.com and include this URL: https://wordpress.org/support/topic/could-not-create-an-account-website-not-open/
I’ll keep an eye out for it.
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Worpress users not subscribedHi there. I took a look and it seems like you got it working.
Please follow Clearing your cache and resetting push permissions to access your site as a new first-time user if you wish to try subscribing to your site and test again.
Let us know if you’re still having any difficulties or other questions. Feel free to reach out to support@onesignal.com
Thanks!
Hello, are you using the AMP plugin?
Can you contact support@onesignal.com with this information so we can take a deeper look?
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Caching CSS FilesHello
The OneSignal SDK file https://cdn.onesignal.com/sdks/OneSignalSDKWorker.js is cached for around 3 days. This file gets updated regularly since push changes very frequently we push out updates to make sure everything is current.
We won’t be able to change this, but if you want to setup your own cacheing rules for this file, you can. We suggest caching this file for no more than 1 week.
Let us know if you have any additional questions.
Thanks
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Possible plug in hack? (redirection)Please contact support@onesignal.com and we will continue to work on it as soon as possible. thanks
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Possible plug in hack? (redirection)Hello
This is unfortunate and we will do everything we can to assist.
Please follow the steps outlined here to lock down your account and reset your Keys and Password to prevent this from happening: https://documentation.onesignal.com/docs/data-questions#my-account-has-been-compromised-what-should-i-do
Please make sure you do not use the same email-password combo for OneSignal as other sites.
Also, please check that your OneSignal REST API key did not get published anywhere public like within your app/site or places like Github.
We do not keep track of IP Addresses that send push notifications, but if you see this happen again after following the above steps, please let us know ASAP and share the links to the messages from your dashboard so we can look into it.
Thank you
Hello,
Currently, the best way to setup scheduled recurring messages for specific days and times is through the following methods:
- Journeys feature with Time Windows node
- using the API create notification endpoint and a cron job
- the Integrately | OneSignal integration: https://integrately.com/integrations/onesignal
- scheduling your messages manually through our dashboard notification create form every 30 days (notifications can only be scheduled 30 days in advance).
Our automated messages feature allows you to send based on timezone and repeat every x amount of Hours/Days/Weeks but this does not provide specific date scheduling and is more designed for drip campaigns.
Please let us know if you have any additional questions about this. Happy to help!