OneSignal Push Notifications
Forum Replies Created
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Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Too many notifications – a suggestionHi there, can you try updating to the latest version of the plugin 3.1.0 ?
Let us know if you are still having issues!Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] JS Error subscriptionChange()Hi there,
We just released version 3.1.0 of our wordpress SDK. Full details on our Github:
https://github.com/OneSignal/OneSignal-WordPress-Plugin/releases/tag/v3.1.0
Once you upgrade, please use this method to track subscription change events:
https://documentation.onesignal.com/docs/web-sdk-reference#addeventlistener-push-subscriptionIf you are still having issues, please reach out to support@onesignal.com so we can assist directly.
Hi there,
We just released version 3.1.0 of our wordpress SDK and it should fix these issues.
Full details on our Github:
https://github.com/OneSignal/OneSignal-WordPress-Plugin/releases/tag/v3.1.0
Can you please upgrade and let us know if you are still having problems with this?
If you are still having issues, please reach out to support@onesignal.com so we can assist directly.
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Settings in plugin changes every day!Hi there,
We just released version 3.1.0 of our wordpress SDK and it should fix these issues.
Full details on our Github:
https://github.com/OneSignal/OneSignal-WordPress-Plugin/releases/tag/v3.1.0
Can you please upgrade and let us know if you are still having problems with this?
If you are still having issues, please reach out to support@onesignal.com so we can assist directly.
Hi there,
We just released version 3.1.0 of our wordpress SDK and it should fix these issues.
Full details on our Github:
https://github.com/OneSignal/OneSignal-WordPress-Plugin/releases/tag/v3.1.0
Can you please upgrade and let us know if you are still having problems with this?
If you are still having issues, please reach out to support@onesignal.com so we can assist directly.
Hi there,
We just released version 3.1.0 of our wordpress SDK and it should fix these issues.
Full details on our Github:
https://github.com/OneSignal/OneSignal-WordPress-Plugin/releases/tag/v3.1.0
Can you please upgrade and let us know if you are still having problems with this?
If you are still having issues, please reach out to support@onesignal.com so we can assist directly.
Hi there,
We just released version 3.1.0 of our wordpress SDK and it should fix these issues.
Full details on our Github:
https://github.com/OneSignal/OneSignal-WordPress-Plugin/releases/tag/v3.1.0
Can you please upgrade and let us know if you are still having problems with this?
Thank you again for your patience!
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] New Plugin UpdateHi there,
We just released version 3.1.0 of our wordpress SDK and it should fix these issues.
Full details on our Github:
https://github.com/OneSignal/OneSignal-WordPress-Plugin/releases/tag/v3.1.0
Can you please upgrade and let us know if you are still having problems with this?
Thank you again for your patience!
Hi everyone, we can look into adding this back.
Could you please email support@onesignal.com and reference this issue along with some example code you used?
We’d be happy to find you a workaround or add the ability to include this feature in our new plugin.
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Help understanding manifest.jsonHello, The guide we provide shows examples and recommendations. If you need further assistance, you should ask your developer.
- You should add your own icons and name. Icons are what the user sees on their device when adding your site. We do not provide icons for your app.
- Details about the ID can be found here: https://developer.mozilla.org/en-US/docs/Web/Manifest/id
We suggest consulting a web developer for further details on customizing your site.
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] add external_id to userHello! You are using the correct method to set the External ID. Which is the login method
https://documentation.onesignal.com/docs/web-sdk-reference#login
We cannot help you with technical code samples so you would need to hire a developer to assist you if needed, but this is the correct method to use.
Hello! The new plugin has more options than the old plugin when it comes to customizing the notification and the prompts to display.
https://documentation.onesignal.com/docs/wordpress
Please review or documentation and if you have additional questions, contact support@onesignal.com so we can assist you directly.
Hello! Please see this doc for details: https://documentation.onesignal.com/docs/wordpress#how-do-i-disable-push-prompt-on-certain-pages
If you have additional questions, feel free to contact support@onesignal.com to talk to someone from our team directly.
I checked your site and it appears to be working correctly.
Please review the Notification Not Shown guide for common reasons you may be blocking push on your device: https://documentation.onesignal.com/docs/notifications-not-shown-web-push
If you are still having issues, you need to contact support@onesignal.com so we can assist you directly.
Thanks!
Yes! You can use the Automatically send notifications when a post is published or updated button in the OneSignal plugin settings.