OneSignal Push Notifications
Forum Replies Created
-
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Onesignal reset checkbox after pushCan you please reach out to support@onesignal.com and share this URL so our support team can continue to assist you?
Hello there,
Could you share more details about your use case? We will be happy to submit a product feature request to our team. Please email support@onesignal.com. Thanks!
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] NotificationsYou can check the users under the Users page. Detail here: https://documentation.onesignal.com/docs/users
Hello,
We removed the confirmation from our plugin. You can use view notifications API or onesignal dashboard to check message delivery details.
Thanks
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Console Error window.OneSignalHello
Thanks for reaching out, are you still having issues?
Can you please provide some more details so we can better assist?
Items like:
- What are the steps to reproduce?
- Is this reproducible on other devices or just this type?
- Any screenshots or video of the issue?
- The OneSignal app id (should be in the log)
- The OneSignal player id of the device this is happening on (should also be in the log)
Once we have more information we would be happy to look into it! Please email support@onesignal.com
Thanks!
Hello there,
Sorry for the inconvenience. Our technical team is working on fixing the error message.
This error is usually innocuous and can be ignored.
If you login to onesignal.com and check your delivery page, you should see the message has fully sent.
Thanks
Hello there,
Sorry for the inconvenience. Our technical team is working on fixing the error message.
This error is usually innocuous and can be ignored.
If you login to onesignal.com and check your delivery page, you should see the message has fully sent.
Thanks
Hello Marco,
Could you provide more details about it? How to reproduce it? We will be happy to dig into it. You can reach out to support@onesignal.com.
Thanks
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] support wordpress 6.1 and +Thank you for reporting this. I will escalate to our Technical Support Team.
If you have any further details or steps to reproduce please share everything you can.
We will follow up ASAP!
Hello, details on how to send push to your mobile apps from the WordPress plugin can be found here: https://documentation.onesignal.com/v11.0/docs/wordpress-customizations#sending-web-and-mobile-notifications-together-with-wordpress
If you have any further questions, please contact support@onesignal.com for faster assistance. Thank you!
Glad you figured it out, please contact support@onesignal.com for any further assistance.
Hello, your REST API key is not added or incorrect. Please be careful not to publish your REST API key publicly. This should be secret and stored on your server. You can contact support@onesignal.com for further assistance.
Hello
Adding OneSignal will increase the amount of files that need to load on the site. This small increase is necessary relative to the benefit OneSignal and push provides.
We are obsessed with optimizations. Our SDK is loaded asynchronously so it won’t interrupt the loading of your page.
Our Web SDK size is 63KB gzipped.
The OneSignal SDK is served from Cloudflare so the closest possible server to the end client will be used for the fastest possible response.
Also, the file is cached locally on the client so they should not see such a slow response in every subsequent visit.
Please contact support@onesignal.com if you have further questions or concerns.
Forum: Plugins
In reply to: [OneSignal - Web Push Notifications] Custom promt text is not displayedIt looks like you added the OneSignal code to your site but you are using our WordPress Plugin which adds this code for you.
Adding the OneSignal init call multiple times to your site will cause issues.
If you plan to use our plugin, please remove this code and our service workers from the root directory if you added them:
<script src="https://cdn.onesignal.com/sdks/OneSignalSDK.js" async=""></script><script> var OneSignal = window.OneSignal || []; OneSignal.push(function() { OneSignal.init({ appId: "15908692-ac8c-43cc-a232-3422a11bfe5f", }); });</script>Please only follow the WordPress setup docs here: https://documentation.onesignal.com/docs/wordpress
For troubleshooting, please review some tips on our WordPress Troubleshooting guide.
After removing the code you added, then if you are still having issues please contact support@onesignal.com and our team will be happy to assist in more depth.Thank you!
Forum: Reviews
In reply to: [OneSignal - Web Push Notifications] Not working for my siteHello, for security purposes our plugin doesn’t allow sending notifications when an external post is published. This can only send while the site admin publishes posts.
You can use our API to create notifications as needed following this guide: https://documentation.onesignal.com/reference/create-notification
You are also welcome to create a support ticket using support@onesignal.com and our team can assist further. Thank you!