Neer V.

Hi @noscoffin,

Thank you for reaching out, and so sorry to hear about the trouble here.

If you are experiencing layout breaking up while deactivating the plugin, then yes, it seems like there might be some issues on your site/server causing this peculiar situation. Because when you deactivate the plugin, it doesn’t work on the site, hence that wouldn’t be the one causing the issue.

It may not be because of MonsterInsights, as MonsterInsights does not interfere with the design or layout changes in Administration or on the frontend.

We do not have the URL of the site to inspect the frontend, and it looks like it will require a thorough investigation.

Would you mind dropping us a line through our contact page so we can work closely on the issue? https://www.monsterinsights.com/contact/

Thanks 🙂

Hi @7320nora,

Thank you so much for reaching out, and I’m really sorry to hear about this trouble.

Could you please kindly share a screenshot of the section where you are seeing the report has been sent to email?

If you are referring to the Email summaries, the emails containing reports are sent to the admin email of the site. It’s possible that you might not receive the email instantly, but it should be sent shortly after the report has been generated and the necessary cron job has run.

Looking forward to checking the screenshot so we can understand what this is exactly about.

Thanks!

Hi @camillabach,

Appreciate your feedback and review! 😊 We hope you keep enjoying MonsterInsights!

Thank you.

Hi @catechie1,

Thank you for reaching out. I am so sorry to hear about the trouble here.

I checked the site, and it seems like the UA tracker is showing up. Since Google retired that last year, a fallback GA4 property is being loaded as well, along with the one that gets loaded by MonsterInsights. https://a.supportally.com/i/sjanVx

We previously have configured both UA and GA4 tracking within the site, but since that cannot be configured anymore, MonsterInsights isn’t going to add it to the site.

There must be some code snippet or any other plugin that would be adding it within your site.

Could you please take a look at the Elementor settings or check if it has been added to the header files?

Or, if you need further help in finding this, would you mind dropping us a line through our contact page? https://www.monsterinsights.com/contact/

Thanks 🙂

Hi @kbounma83,

Your feedback makes our day! 😃 We hope you continue to have a 5 star experience.

Thank you.

Hi @neodisequip,

We appreciate your feedback! Our team is grateful to know that the support experience with UserFeedback is a positive one 🙂 We hope you continue to enjoy using the plugin.

Thank you.

Hi @neodisequip,

Thanks a bunch for sharing your thoughts! We hope MonsterInsights keeps adding value for you.

Thank you.