nicw.a11n
Forum Replies Created
-
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Missing Ecommerce DataHi @laurpm
The customers, after the order, are taken to /some-thank-you-page-name/WooCommerce unique page ID per order
That is most certainly correct.
The GA is set up along with Ecommerce set-up (Enable Enhanced Ecommerce Reporting )
Are you able to see the
add_to_cartandbegin_checkoutevents registering in your Google analytics under events?Forum: Plugins
In reply to: [WooCommerce] Error Message On Checkout – Can’t Go Through To Order SummaryHi @hdteam
On visiting your site and running through checkout I was able to see a fatal error triggering in the response from the order review process.
W witrynie wystąpił błąd krytyczny. Dowiedz się więcej o rozwiązywaniu problemów z WordPressem.This means you should be receiving admin notification emails that contain the cause of the error. If not, you should be able to access them at WooCommerce > Status > Logs. Select the log file named ‘fatal-errors-DATE-random-string’ in the dropdown on the top right on that screen, as in this screengrab: https://d.pr/i/hEkHI7
The error should give us a very good indication of what is causing the problem. Redact what you are not comfortable sharing, and past the rest in your response here.
Forum: Plugins
In reply to: [ShipStation for WooCommerce] sucuri issueHi @wooassist
To run imports ShipStation accesses the site at the following URL, documented here.
https://yoursite.com/?wc-api=wc_shipstation&auth_key=YOUR_AUTH_KEY&action=export&start_date=08/01/2012%2000:05&end_date=12/31/2015%2021:00Obviously, the dates in the URL are examples only.
The
actionparameter is adjusted toshipnotifyfor order updates that take place on shipping completion.Forum: Themes and Templates
In reply to: [Storefront] Flashing Glitch on my webiteHi @officegems
We’ll wait for your response. It’s best to do a complete conflict test, just to make sure.
I do see a GDPR plugin running that may be causing the reloading at well. Do you have any popups that are supposed to trigger when a visitor lands on your site?
Hi @pretobrazza
Apologies, I should have been clearer. The code for this filter is a little different, and returns an array of attributes. It would look something like this.
add_filter( 'woocommerce_gla_product_attribute_values', 'my_custom_function', 10, 3 ); function my_custom_function( $attributes, $product, $adapter ) { $my_new_gtin = get_post_meta( $product->get_id(), '_maxyzla_ean_number', true ); $attributes['GTIN'] = $my_new_gtin; return $attributes; }Hi @ltroxel
We have had reports from some customers who are receiving multiple webook responses from Braintree. If Braintree doe not receive a response within 10 seconds, a webhook will be resent. This, in turn, has an effect on the
postmetatable.Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Missing Ecommerce DataHi @laurpm
I took a look at your site, and am able to see events such as
add_to_cartandbegin_checkoutbeing successfully run against your account. In Google Analytics, you should be able to view these in your event data.If you can see this, it means the integration is running correctly. If you cannot, then you may need to check the account ID against which these are running.
You also need to ensure that when your customers place an order, they are returned to the “Thank you” page, where their order is listed. This is the page that will trigger an actual record of your purchases.
Finally, since you are using a UA account code, please ensure you’ve followed the Google analytics steps laid out here .
Hi @ymagro
“It took longer than expected for the system to respond” when trying to bind my Google Ads account
This sounds as if a time-out is occurring, and this may be due to the server settings on the host which is failing to make the connection. Are the two sites running on the same host and are they running the same security, firewall and caching setups?
Could it be a matter of having the same bank details to another Google Ads account?
I do not believe so.
If working through your caching and security options that might be interfering with your connection does not help, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Forum: Plugins
In reply to: [WooCommerce Blocks] Hand-picked products block not working correctHi @tomboersma
Thank you for that. I’ll mark this thread as resolved now. If you have any oother queries, please let us know (by the way, the current version has now updated to 7.6 – see the changes made here).
Forum: Plugins
In reply to: [WooCommerce] Download link is not included in Completed Order EmailHi @sherissa_r
Thank you for your patience while we got to your ticket. I have answered you on our helpdesk system, after conferring with the Happiness Engineer you chatted to in our live chat system.
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] E-commerce tracking has stopped workingHi @alexingram
I took a look at the site and there appear to be a number of JavaScript errors on the page, mostly apparently caused by loading scripts dependent on jQuery before loading jQuery itself.
Please check scripts coming in from third party ghedirect.co.uk.
It will be an important first step to ensure that the site is not incurring any JavaScript errors on load.
The analytics property appears to be in use twice, and some data that should be presenting is not, however, without first clearing out the JavaScript errors, we can go no further than this really basic troubleshooting step.
Forum: Plugins
In reply to: [WooCommerce Blocks] Handpicked Products Block/All Products BlockHi @bakersites
I can see JavaScript errors generating on your site, which is preventing the page load from completing. This may be because of a conflict with another extension, however, if you would like to switch back from v7.5 to v7.4.2 to see if this helps solve the problem, it can also be done.
Select version 7.4.2 (the previous version) from the dropdown at the bottom of this page. Download it, and add it to your site as if you were adding a new plugin from a zip file. The older version will replace the current version.
If this works for you, please let us know.
Remember that WooCommerce Blocks contains the newest blocks added for WooCommerce, but once development is completed, blocks are added to WooCommerce Core.
Link to image: https://d.pr/i/0hmfykHi @boppar
This is usually not ahrd to achieve and is done using CSS Media Queries. Using Storefront, additional CSS can be added via the customizer.
However, detailed code support is outside our remit here.
Forum: Plugins
In reply to: [WooCommerce Blocks] Hand-picked products block not working correctHi @tomboersma
Thank you for reporting that. @chipweb have you been able to identify a conflicting plugin?
Hi @pretobrazza
Apologies – not only did I make a typo, I gave you the wrong filter.
The correct filter is
woocommerce_gla_product_attribute_values, which passes the set of attributes and the product object. From there the GTIN value can be fetched as needed and included in the set of attributes.It can also be done by updating the hidden meta fields prefixed with an underscore
_wc_gla_gtin.This can be done by using a CSV importer / exporter if it supports updating hidden fields.