nicw.a11n
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Cart totals are wrong when using 1 decimal place.Hi @stuart2020
I see that your site is set for the number of decimals as zero. (
Number of Decimals: 0).This can cause a number of issues in WooCommerce, because it is not simply a display setting: WooCommerce will actually take steps to round prices if this is set to zero.
This can cause errors in totals, and tax calculations, as you have discovered, especially since tax calculations almost always include decimal places.
If you are trying to prevent two zeroes from displaying behind whole numbers, however, there is a snippet of code that can deal with that, and which you can find here.
Set your price to two decimal places, and deploy the snippet in your child theme functions.php file or using your favorite Code Snippets plugin.
- This reply was modified 5 years ago by nicw.a11n.
Forum: Plugins
In reply to: [WooCommerce] How to change products layout?Hi there
A developer can make changes to the layout of WooCommerce shop, product category and product pages in an upgrade-safe way using overrides. Copy the template into a directory within your theme named
/woocommercekeeping the same file structure but removing the/templates/subdirectory.Tip: Copy only the template files you want to override.
The structure of the template folder for WooCommverce v5.0 can be found on Github here
Example: To override the admin order notification, copy:
wp-content/plugins/woocommerce/templates/emails/admin-new-order.phptowp-content/themes/yourtheme/woocommerce/emails/admin-new-order.phpFor more information you can see our Codex for developers here.
Forum: Plugins
In reply to: [Google for WooCommerce] There was an error loading Jetpack InfoHi there,
I’d just like to confirm that you’re logged into your site as the Jetpack user? When looking at the list of site users in the WordPress dashboard, the Jetpack user will have a green Jetpack logo next to their details.
If you are logged in as the Jetpack user, and you’re still getting this error when clicking on Set up free listings, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there, since we may need to consider what might be wrong with your Jetpack connection.
Forum: Plugins
In reply to: [Meta for WooCommerce] blocked in select catalog stepHi @adnanester
I’m so glad we could help you. If you have anything else you need help with, feel free to open a new thread.
Hi there
I’m sorry to hear the extension could not fulfill your needs without further customization.
I would recommend checking in with the folks that make the custom checkout field plugin to let them know about this issue.
I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Forum: Reviews
In reply to: [Meta for WooCommerce] DreadfulHi @beatstarr
It’s great to hear that you want to stick with the plugin, despite the problems you’re having.
With this in mind, let’s first activate the plugin’s debug logs on your site, so that we can get some detailed information on what is going wrong for you.
That can be done by clicking the “Log plugin events” for debugging checkbox on the plugin’s settings page: (See screenshot here)
Secondly, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Our troubleshooting guide for products not displaying can be found here: https://docs.woocommerce.com/document/facebook-for-woocommerce/facebook-for-woocommerce-products-are-not-displaying-in-facebook-shop/
Do any of these issues seem familiar, or do you feel you are facing a different sort of problem?
It would be great to work with you and solve some of the problems, since this way we learn how to make things better too!
Hi @educa1
Firstly, you will need to confirm that you are enrolled for 3D Secure.
You can find the process laid out here:https://developer.paypal.com/braintree/articles/guides/fraud-tools/3d-secure#confirm-setup
Then, you can set your 3D secure type to “Standard” and add the card types you wish to support in the supported card type field
See how for an example: >https://d.pr/i/bpdi9H
Then, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Many thanks
Forum: Plugins
In reply to: [Meta for WooCommerce] Issue in product SynchronizationHi there,
This would depend on how your store is setup for multilingual use.
If you are using WPML, there is some discussion about changing the URL on the WPML support forum here: https://wpml.org/forums/topic/woocommerce-for-facebook-integration/
Could you perhaps explain a little more about your configuration?
Hi @ochope
If you are feeling uncomfortable about this, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done, and your log files.
Hi @bbceg
In view of the sensitive nature of things like Stripe logs, and because we’d really like to help get to the bottom of this, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Forum: Plugins
In reply to: [Meta for WooCommerce] Request Entity Too LargeCould you please enable debugging on the Facebook for WooCommerce page?
See a screenshot here
This will generate logs which will show us where and how the error is occurring. After activating that, try syncing the product again, and then look for the Facebook log file.
Once you have that, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done, and a copy of the log.
We will be able to help you further there.
Forum: Plugins
In reply to: [WooCommerce Payfast Gateway] Woo + Payfast gateway plugin issueHi there
It seems you’re getting close. Could I ask if the order status in WooCommerce changed after you made your payment through PayFast, and if so, what the status of the order is now?
It is always a good idea to run your gateway in test mode until you are ready to put your shop live. That way, you do not have to use real credit card numbers of make real payments when testing. The instructions on how to do that are here: https://support.payfast.co.za/portal/en/kb/articles/how-do-i-test-woocommerce-in-sandbox-mode
Could you please also share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Hi there
If I could just ask for some clarification: you say the code above worked for you, and the support thread can now be marked as resolved?
Or the code is not working still?
Hi there
In terms of PCI compliance Stripe Express and Stripe use the same technology.
In terms of feature set, WooCommerce Payments offers the opportunity to manage your payment gateway from inside your WooCommerce dashboard itself. This is unique to WooCommerce Payments. Chargebacks, refunds and dispuates can be managed from within your WordPress site’s own dashboard.
On Stripe, you would have to handle many of these functions only after logging into your Stripe dashboard.
The choice of a payment gateway provider however rests with a number of business factors outside of simple technology (although PCI compliance is, of course, a requirement).
Here is a resource on choosing a provider:https://docs.woocommerce.com/document/premium-payment-gateway-extensions/ and here is another blog article on how to choose a gateway provider: https://woocommerce.com/posts/how-to-choose-payment-gateway/
The cost, the ability to support subscription transactions and subscription switching, currency support and local regulation may all factor into a merchant’s decision.
Hi there,
According to the System Status Report you provided, you’re using
PayPal Express Checkout Payment Gateway for WooCommerce ( Basic ): by WebToffee – 1.5Could you confirm that you’re using this payment method? The extension by WebToffee is actually supported here
Generally speaking though, what you describe is the correct behaviour for PayPal Checkout.
The workflow for this is described here: https://docs.woocommerce.com/document/paypal-express-checkout/#section-11
The customer can review the order, edit the shipping address, and make a shipping selection.
The best option is not to disable the shipping address, since this is often different from the billing address, and some customers may adjust this on reviewing the shipping charges.