Nichole Aber

“Nothing found” is not the same as “Page not found” – If I make up a bogus URL like borclo.com/somethingelse I get a different message, “Oops! That page can’t be found.” The “Nothing found” message often means that it’s not finding any posts associated with the author.

That being said, if I go to https://www.borclo.com/store/borcloph/ (using “store” instead of “author” it does display a banner image and products. I accessed that archive by going to a product on your store, clicking the “Vendor Info” tab, and then clicking on the vendor name link.

I’m not certain, but it would make sense that by installing WooCommerce it would use a “store” permalink instead of “author” since selling is the goal of the plugin. Perhaps “author” would be used only in the event of creating regular posts (blog-style content, not products). I don’t see a blog or other posts, so that may be why it’s showing “Nothing found” on the “author” archive page.

So perhaps there is no issue, WooCommerce may just handle it differently than you were expecting. 🙂

If there is an issue I’m not seeing, the best option may be to contact the WooCommerce support team to see if they have any ideas, as it’s not a broad WordPress issue. Here’s the link to WooCommerce Support (you’ll have to log in to your WooCommerce account).

Best of luck!

I’m not entirely sure as this isn’t something I’ve encountered before, but have done a little more research and will do my best to provide some suggestions.

If you have the Firefox browser, I’ve found that they do a pretty good job with displaying expiry dates in their developer tools “Storage” section rather than just a string of numbers. This will give you some idea how long the cookies persist for (best to clear cookies on a “blank” page before browsing so they can be set fresh). They still have generic names, though, so additional research is needed.

If you use a site like Cookiepedia you can use the drop-down in the upper-right corner of the page, change it from “Website” to “Cookie” and then input the cookie name, it will give you more information about the cookie and what it does.

Some of the cookies you list above appear to be tied to ordinary things like Google Analytics, and some like VISITOR_INFO1_LIVE and YSC are tied to specific applications like YouTube. SAPISID is used by the DoubleClick ad network.

So, it does take some work but the data can be gathered. Thankfully you aren’t working with a very long list 🙂

Best of luck! Let me know how it goes!

If this solves your issue please be sure to mark it “resolved.”

• This reply was modified 7 years, 10 months ago by Nichole Aber. Reason: Added link to Cookiepedia

What type of caching is used? And, is it server based or a plugin?

Isn’t it funny how trying to solve one issue often uncovers others? Oh, technology. 🙂

It may also be worth checking your version of MySQL (version 5.6 recommended) – while this thread doesn’t list a specific step to fix, the OP stated the same issue with thumbnail images showing as gray boxes, and said it was caused by “MySQL damage.” It would be great if he had included more details! Ha.

Also, have you tried the Health Check plugin Troubleshooting mode to see if there are any plugin or theme conflicts?

Hmm. Even if it opens fine, there could still be an issue when WordPress tries to work its magic creating thumbnails and other display sizes. If you have time and capability it may still be worth opening and re-saving the image to ensure that it’s clean.

Here’s an older support post referencing a similar issue – They solved it by using a plugin to manage the “problem” image upload. Images FTPed to Upload Folder Not Showing in Media Library – the plugin referenced there is unsupported but “still works,” or there’s a newer, similar plugin that might do the trick: Media from FTP.

Images added to the Uploads folder via FTP won’t show up in the Media Library on their own, as they’re not logged in the database.

Hello WebHostPro!

If I’m understanding your question correctly, thumbnail images aren’t created independently, but live within the main uploaded image – similar to the other image sizes you can select when adding an image to a post (medium, full size).

To edit a thumbnail image, browse to your media library, click on the image you’d like to adjust the thumbnail for, and then click “Edit Image” below the image preview in the modal window.

In the Edit Image screen, on the right sidebar you’ll be able to select your Thumbnail Settings. The tooltip here says:

You can edit the image while preserving the thumbnail. For example, you may wish to have a square thumbnail that displays just a section of the image.

You can choose to edit All Image Sizes, Thumbnail, or All Sizes Except Thumbnail. The default is to edit All image sizes, but if you want to crop just the thumbnail, for example, just select the radio button next to Thumbnail.

I hope this is helpful! Please let me know if this solves your issue, or if I missed the mark.

Let’s see if we can get this edit made to your site.

If you log into your site, from the Admin area hover over “Appearance” in the left sidebar, then click “Customize” – this will open your customization panel for your active theme.

Many themes allow custom CSS to override what’s in the theme file, so if this is possible you’ll see an area in the sidebar called “Additional CSS,” as well as a preview of your site. In the preview area, browse to a post or page that you’d like to edit (maybe a new post or page where you didn’t make changes to the formatting of H1, H2, etc. in the content editor).

From there you can add and edit CSS code (many resources out there have blocks of type you can just copy and paste). CSS operates by using a property and a value for the item you are looking to style. If you don’t include information it will use the default, so you only need to add CSS for the items you want to change. CSS would be formatted like this for the changes you mention above, making H2 bold and centered:

h2 { 
    font-weight: bold;
    text-align: center;
}

If you’d like to apply the styling to multiple items, you just add them to the selector portion, separated by commas:

h1,
h2,
h3 { 
    font-weight: bold;
    text-align: center;
}

Be sure to grab all the code, even the curly brace on the last line. They are important! 🙂

The WordPress Codex has a lot of good resources for learning about CSS and getting snippets of code that you can use in your own site.

The best part about the Customize screen is that you can play around your CSS and just exit without saving if it doesn’t do what you want.

Let me know if you have any luck!

• This reply was modified 7 years, 10 months ago by Nichole Aber. Reason: Updated second code snippet to conform to WordPress CSS standards

Hello @naryy!

What sort of formatting are you looking to paint? A plugin like TinyMCE advanced makes more options visible for content formatting in the default WordPress editor, but doesn’t include the format painter tool like Word. (It’s been rumored that a Format Painter is “on the roadmap” for future versions of TinyMCE, but doesn’t appear to be integrated yet.)

Another possible option is Wordable, which is a paid plugin that claims to allow content creation in Word or Google Docs and then export as WordPress content, complete with formatting and images. I’ve never used it, but they do offer a free trial so it may be worth a try.

Another option may be to play around with the new Gutenberg editing experience to see how that suits your needs. It’s much different than the classic editor.

In looking through past support conversations I see two references to Format Painter functionality, but it doesn’t appear it’s been resolved in any case, and there doesn’t appear to be a simple solution here either.

It might be a good idea for a plugin! 🙂