Nichole Aber
Forum Replies Created
-
Forum: Fixing WordPress
In reply to: Plugins Not Showing Updates Progress and StatusThanks for the update – I’ll keep looking as well. Sorry I haven’t been able to help a whole lot so far!
Forum: Fixing WordPress
In reply to: woocommerce product categories to menuGlad it worked a little better! It’s not a perfect solution, but I’m all for using out-of-the-box functionality wherever possible. Maybe keeping the hierarchy when adding Product Categories to menus is something you can suggest as a feature update for future versions of WordPress/WooCommerce! http://ideas.woocommerce.com
If you feel that this solved the issue, please mark the topic “resolved” so other folks like me know it’s been taken care of. 🙂
Best of luck!
Forum: Fixing WordPress
In reply to: Plugins Not Showing Updates Progress and StatusI have played around with DIVI in prior versions of WordPress but have never used it on a live site. Is the issue limited to sites that are using the DIVI theme? Or is it happening on others as well? Is the theme itself asking for an update?
One other thing to try… This may be a complete long shot, but have you tried running the bulk update from a different browser than your usual? For example, if you usually use Chrome, try it through Firefox.
If you have the ability to copy one of these problem sites into a local environment, it may be worth some experimention. Firstly, seeing if the bulk update will work when not on a hosted server would tell you whether or not it’s a server/hosting problem. You can also try switching from DIVI to a standard WordPress theme like Twenty Seventeen to see if that resolves the issue. Another option is to try deactivating plugins one by one to see if any of those are causing the roadblock. It’s all tedious, I know, but if you can play with one site and isolate the problem, it would be easy enough to fix on all the others!
If it turns out to be the theme, I can’t imagine you’re the only one experiencing this (though many folks don’t take the time to update their stuff anyway…) – then it would be worth a conversation with Elegant Themes about whether or not they can help determine a fix.
Forum: Fixing WordPress
In reply to: Plugins Not Showing Updates Progress and StatusHi @ccandg! I can only imagine the frustration when it’s such a widespread issue! Since it’s happening on your shared server, I would agree that it’s something server-side that is causing the issue.
A couple of additional questions:
What version of PHP and MySQL are running on the server? WordPress.org recommends PHP 7.2 and MySQL 5.6. While older versions may still allow WordPress to function, they are considered end-of-life and are no longer supported. If the server is using deprecated or unsupported versions, this could be a potential link to the parsing issue you noted above. (More on that here: https://wordpress.org/about/requirements/)
Does your host use caching of any sort that may be interfering? If so, it may be worth disabling the caching and/or clearing the caches to see if that helps.
Forum: Fixing WordPress
In reply to: woocommerce product categories to menuHello badPussycat!
Adding WooCommerce Product Categories to the menu should be fairly simple. When you are in your menu editor (Appearance > Menus) click “Screen Options” in the upper right corner of the page, and ensure Product Categories is checked. Then it will show up in your selection area on the left side of the window. Click “View All” to first show all Product Categories, then “Select All” for this section and you should be able to add them all to your active menu.
WooCommerce has additional documentation for this as well. See this image: http://docs.woocommerce.com/wp-content/uploads/2013/01/Adding-Product-Categories-to-Menus.png
And this link: https://docs.woocommerce.com/document/docs-menus/
Hope this helps! Let me know if it works out.
Cheers,
neverbennForum: Fixing WordPress
In reply to: Plugins Not Showing Updates Progress and StatusHello ccandg!
I haven’t seen this issue on my site since 4.9.8, but if it were me I’d probably try going to the Plugins page (yoursite dot com/wp-admin/plugins, or click “Plugins” in the admin sidebar). Once there, a banner will be visible below each plugin that needs an update. If you click “Update Now” in this banner, it will update each plugin individually without going to the WordPress Updates page. If this method doesn’t work either, I’d assume it’s a bigger issue.
Granted, this won’t fix the maintenance mode/update issue overall but it could be an effective stop-gap to ensure you don’t have any open vulnerabilities in plugins, until the maintenance mode issue is sorted out.
Or, who knows! Maybe an issue in one of the plugins is what’s causing the bulk updater to lock up, and an individual update might fix it. Worth a shot, anyway! Let me know how it goes – if it still fails I’ll see if I can dig up any other ideas. 🙂
