Moreconvert Team

Hi, thanks a lot for your message and for using MoreConvert Wishlist.

At the moment, it seems that our plugin is not fully compatible with Divi 5. From what we’ve seen, Divi 5 has been completely rebuilt from the ground up, and it’s not just a simple update of Divi 4.

Because of this major rewrite, many third-party plugins (including ours) may not work correctly unless they are specifically adapted to the new architecture.

So no, you’re definitely not the only one experiencing this. Compatibility issues with Divi 5 are quite common right now, especially with plugins that haven’t yet been updated for it.

For now, we can say that Convert Wishlist is not officially compatible with Divi 5 yet. We will do our best to explore integration options and see if we can support it in the next version, but since Divi 5’s structure has changed significantly, we still need to evaluate how feasible that is.

In the meantime, if the plugin is critical for your workflow, we recommend staying on Divi 4 until better compatibility is achieved.

Thanks again for your patience and understanding 🙏

Hi there,

First of all, thank you for taking the time to write such a detailed and honest review. We’re genuinely sorry to hear that your experience with MoreConvert has been frustrating — especially after investing in the premium version. This is absolutely not the experience we want any user to have.

Your feedback raises several important points, and we’d really like to understand each of them properly so we can address them one by one:

• You mentioned bugs and an incomplete feeling during configuration — we’d appreciate it if you could let us know which specific settings or behaviors caused issues for you.
• Regarding conflicts with WooCommerce default element positions, could you share your theme name and the exact elements that didn’t align as expected? This would help us test and improve compatibility.
• About the waitlist / back-in-stock feature: we understand from your message that your expectation was a dedicated backend list and more advanced back-in-stock email workflows. We’d really like to hear exactly what functionality you were looking for so we can better align the product — and its messaging — with real user needs.
• You also pointed out limitations in the email system. Knowing what types of emails or controls you expected (beyond discounts) would be extremely valuable for us moving forward.

We take this kind of feedback very seriously, and we’d truly appreciate the opportunity to go through your concerns in detail and address them properly.

If you’re open to it, you can reply here with more specifics or reach out to us directly. You’re also very welcome to contact me personally at saeedthrees@gmail.com — I’d genuinely like to understand your experience better and make sure your concerns are fully heard.

Thank you again for sharing your perspective. Feedback like this genuinely matters to us and helps us improve.

Best regards,
MoreConvert Team

Hi there,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience — and also a bit surprised, since we haven’t received any feature-request tickets or reports like this during the past month.

To better understand what happened in your specific case, we’d appreciate it if you could share a few more details. Our support team is always available and happy to investigate any issue carefully. 🙏

Just to clarify for anyone reading:

✅ The Pro version of our plugin already includes the most complete Wishlist feature set available today.
Many features that other plugins offer only as separate add-ons are included directly in our core Pro package at no extra cost — effectively replacing 5–6 premium add-ons in one integrated solution.

✅ All essential updates, improvements, and maintenance releases are provided regularly and completely free.
Our changelog is fully transparent, and over 100 positive reviews from real users reflect this commitment.

Regarding custom feature development:
When a request is highly specific to one website, implementing it inside the core plugin could negatively impact performance, compatibility, and long-term stability for thousands of users. In such cases, like all major plugin developers, we offer custom work only when needed — and only as an optional service.

Still, we’d genuinely like to understand your situation better and resolve any concern you may have had.
Please feel free to reach out to us directly — we’re here to help.

Best regards,
MoreConvert Team

Hi, Below is a subtle, no-nonsense recipe for recording wishlist clicks in Google Analytics 4 and, if you prefer, an easier way to have it all done for you.

1. Listen for the click

Drop a tiny JavaScript listener into your theme (or a lightweight helper plugin). When someone taps the heart, capture the product’s ID/SKU:

<script> document.querySelectorAll('.add-to-wishlist').forEach(btn => { btn.addEventListener('click', () => { gtag('event', 'add_to_wishlist', { event_category: 'engagement', event_label: btn.dataset.productId // expose ID however you like }); }); }); </script>

2. Watch it flow into GA4

Head to Reports → Engagement → Events and look for add_to_wishlist.
Need it by product? Spin up an Exploration using event_label (or a custom parameter such as product_id) as the dimension.

3. Prefer a hands-free option?

The core plugin keeps the wishlist itself lean. If you ever want:

• Automatic JavaScript injection that tags every wishlist action
• Product- and user-level dimensions pushed straight to GA4

There’s an optional add-on that’s not included in our free plugin and falls outside its scope, but we’re happy to discuss it and find a solution that works for you. Feel free to drop us a note on our website, we’ll take care of the rest.

Hi Bruno,

Thanks for reaching out and asking your question!

By default, our plugin does not require any specific settings to work with popular caching plugins like WP Rocket. We are fully compatible with major caching solutions.

However, since each website has its own unique setup and factors, if you experience any issues with our plugin’s performance, you can refer to our documentation for troubleshooting steps. If the issue persists, feel free to contact us, and we’ll be happy to investigate and resolve it as soon as possible.

Best,
MoreConvert Team

Hi Emilia,
Thanks for getting back to us!

You can share the details with us confidentially through our support form:
🔗 https://moreconvert.com/support/
Or you can use the live chat on the bottom-right corner of our website for a quicker response.

Looking forward to checking everything for you!
Kind regards,
MoreConvert Team

Hi Emilia,

Thank you for reaching out to us and sharing the details of the issue you’re experiencing.

To help us investigate your problem more accurately, could you please prepare a staging version of your site where this issue occurs and share the credentials with us? If your site is not yet live or launched, providing temporary and limited access to your site can also be helpful for faster and more precise troubleshooting.

We look forward to your response and will do our best to assist you!

Kind regards,
MoreConvert Team

Hi,
Thank you for reaching out!

Could you please provide more details about what you’re trying to achieve? Understanding your goal will help us guide you better. If possible, sharing a screenshot or an image of what you have in mind would be really helpful.

We also have a step-by-step documentation on customizing the MoreConvert plugin’s files:
How to Customize Plugin Files Safely Using a WordPress Child Theme?
Did you find what you were looking for there?

Let us know, and we’d be happy to assist you further.
Looking forward to your response!