Molongui
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Hi @nd62,
are you a Premium user? Shortcodes are only available in Molongui Authorship Pro, the Premium version of the plugin. You can check out all Premium features here.
If you are a Premium user, you enjoy of premier and priority support. So you can open a support ticket with us here and we will assist.
Hi @nd62,
Oh, I understand now what you meant. Yes, that dropdown select is removed because it is provided by WordPress and it doesn’t support the co-authors and guest author features provided by the plugin. The Pro plugin adds a replacement for that, allowing you to select guest and/or multiple authors.
Understanding that you might not use any of those two features and that you can disable them, we are going to introduce a change: If you don’t have the “Guest Authors” and “Co-authors” features enabled, that “Author” dropdown select will be displayed. This will be added in a future update.
If you have any of those two features enabled, then you won’t be able to bulk-edit post’s author(s) unless you go Pro. You can check out all Pro features here.
Hi @miniwi,
Turns out I was right. Both plugins are trying to add their menu item in the same position. That shouldn’t be an issue since WP 4.4, but providing a float instead of an int, it is.
So, we have introduced a change to avoid this issue with any other plugin. It will be available in the next update of the plugin.
Thanks for reporting!
Hi @nd62,
I’m sorry, but I’m not really sure to know which “authors box” do you mean. Could you please provide a screenshot showing that item that goes missing after activating the plugin? Is that an option provided by WordPress or a third-party plugin/theme?
Please let us know so we can look into this.
Hi @miniwi,
the only thing I can think of is that both plugins are trying to place the menu item on the same position and ours, running last, overwrites the one from Better Studio. But can’t tell for sure. As you mention it is a clean install, would you mind to provide admin access so we can check it? We don’t have access to that theme nor that plugin. If that’s OK with you, please open a support ticket with us here.
Hi @rtnetworks,
that error message usually appears when having an outdated cache content. So first thing you should do after install/update is to clear all your caches.
I’d suggest you to clear all your caches and then try again uninstalling the plugin following the steps mentioned above:
1) Clear all your caches, including hosting’s and CDN’s if present.
2) Go to: Molongui > Authorship Settings > Main
3) Activate the setting “Keep Plugin Data”
4) Save settings
5) Go to the Plugins page, deactivate the plugin and uninstall it.If you follow the steps above, that SQL error you reported won’t display, for sure, as involved code won’t be never run.
Hi @rtnetworks,
thanks for reporting the issue. We’ve checked and it seems like you don’t have any guest author but have the setting “Keep plugin data” disabled. We have addressed the issue and the fix will be included in the next update. If you wish to uninstall the plugin, please try enabling that setting (Keep plugin data) —which having no guest authors will keep nothing— and try uninstalling again. No error should be displayed and you should be able to uninstall the plugin.
Hi @lindsaysmith,
thanks for reporting and thanks for the link. That have helped us to identify and fix the issue. It is a CSS rule from your theme that causes the image to be displayed with 0px width. We will release an update (4.1.1) soon with the fix so you can get it working fine again.
In the meantime, if you wish, you may want to add this CSS rule into your installation (go to: Appearance > Customize > Custom CSS and paste code below):
.m-a-box-content.m-a-box-profile .m-a-box-avatar { flex: 0 0 auto !important; }If you do, please, remember to remove the code above once updated.
Cheers!
The Molongui TeamJust to let everybody interested know, it turned out to be an issue with custom code added to the child theme. When adding customization to child themes it is important to follow WordPress standard’s.
yes, please, open a support ticket with us (click here) providing login details so we can make some tests.
It’s been a month since we’ve heard from you, so we wanted to reach out and let you know we are going to close this ticket now.
Please feel welcome to reopen it or open a new one if you need any further assistance.
So both posts have been added/edited by the same user: admin. Is that right?
And which author do you have assigned to the first post? In other words, which author is selected under the “Authors” pane on the edit-post screen (on the Dashboard)?
What about the second post, which two authors does that post have assigned?
Hi @nd62,
can you please share the URL to that post so we can check?
Yes, that’s something we have pending.
Yes, thanks for pointing that out!