Yamna Khawaja
Forum Replies Created
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Forum: Plugins
In reply to: [Mailing Group Listserv] one issue before purchaseHave you enabled admin alert emails in general settings?
Forum: Plugins
In reply to: [Mailing Group Listserv] Can not read incoming mailI have created a topic for helping in troubleshooting, which be seen here:
http://www.wpmailinggroup.com/wpmg-emails-not-sent-troubleshooting/
Forum: Plugins
In reply to: [Mailing Group Listserv] Can not read incoming mailPlease use the filter “mg_change_imap_flag” to change the imap string according to your hosting provider. If you have already done that, please post that function here to help others : )
Forum: Plugins
In reply to: [Mailing Group Listserv] Is BuddyPress Group Working with this plugin?No its not compatible with Buddypress.
Forum: Plugins
In reply to: [Mailing Group Listserv] Cannot activateA better choice would have been using esc_sql() which is a native wordpress function. https://codex.wordpress.org/Function_Reference/esc_sql
Thats untested for now. Will test soon.Forum: Plugins
In reply to: [Mailing Group Listserv] Cannot activateThanks, in next release the plugin will be PHP 7 compliant.
After a user registers.
Hi Ilyas,
The plugin does not support buddypress. There was a buddypress user who wanted to use plugin with it, he had asked us to develop a premium extension for his needs which we did. It was a custom plugin so not sure would help you or not. About any queries about payment gateway, please contact at:Forum: Plugins
In reply to: [Mailing Group Listserv] Gmail IMAP/Internal POPHi Nicholas,
We do not support gmail IMAP. You can set it up using your domain email (mailbox for which resides on the same server). Let me know if any problem. You can use premium support forums for quicker help.Thanks
Forum: Plugins
In reply to: [Mailing Group Listserv] SupportHi,
Thanks for liking our plugin. In premium support, we can give you instructions, if you are not able to get things right by following them, we can login to your dashboard/hosting cpanel and trace/resolve problem for you. We have a support forum where you can submit a ticket. Also have email support available 🙂Forum: Plugins
In reply to: [Mailing Group Listserv] Listserv stopped workingPlease send any login information from premium support forum at:
Forum: Plugins
In reply to: [Mailing Group Listserv] Listserv stopped workingWas this wp SMTP plugin recently deactivated?
For fiding out the smtp settings login to your hosting cpanel and then follow this link:
https://support.zen.co.uk/kb/Knowledgebase/cPanel-Locating-Email-Server-Settings
If you still can’t fix things, please send me your dashboard login and cpanel login in premium plugin support forum. I will try to check myself.
Forum: Plugins
In reply to: [Mailing Group Listserv] Listserv stopped workingThis looks a change on server side which has made the plugin stop working. Can you re-check smptp/email details, those might have changed. In troubleshooting page, do you see imap functions as available?
Forum: Plugins
In reply to: [Mailing Group Listserv] Can't get workingSure – if you are not able to get the Premium version working and we are not able to figure out why, then I am happy to refund you.
Did you look at the list of servers that do not support the PHP functions necessary for our plugin? NetSol is one of them, and I won’t know if Hostgator uses a similar setup?
The NetworkSolution servers have disabled several basic PHP functions in the configuration like imap_open() which allows the plugin to read emails from the domain email and send to the subscribers. They do not enable it for shared hosting on request either.
Another important function that is disabled is allow_url_fopen which creates problems in the Premium plugin’s activation process. There might be other important functions disabled in NetSol, so we will not be able to make plugin work correctly on this host.Maybe just run that by Hostgator to hear if they can confirm those settings are definitely ON?
Forum: Plugins
In reply to: [Mailing Group Listserv] Can't get workingHi rogeratbing,
It appears you are using the free plugin version, for which we do specifically state that support is not guaranteed. We are a very small team (me and one programmer) who work on this project, and providing installation support for all the free plugin users on all the different server versions and combinations would be a full-time job for the both of us, without any salary. So I hope you understand that we cannot provide assistance under these circumstances.
Premium users have access to support, as the money from their licence fee goes to pay the programmer.
To get to grips with the server / config problem, you could try using the Troubleshooting section in the new free plugin version that we are releasing in the next 24 hours. That allows you to send a test email to the group, so you can see whether that reaches your group. Then you will know that the email sending function is working, and there may be some setup issues with the cron aspect on the server if other emails sent to the list do not make it to the members.
Best wishes,
//Marcus.