mandsconsulting
Forum Replies Created
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Forum: Plugins
In reply to: [Email Before Download] Download going to empty linkHi @conradohue,
We are glad you were able to find a temporary solution to the issue. Unfortunately, we were unable to investigate the error occurring and are unable to troubleshoot it now. Could you create a test page with a manual expiration entry to try and recreate the issue for our investigation?
Forum: Plugins
In reply to: [Email Before Download] There has been a critical error on this website.Hi @sattypadam,
Upon further investigation, it appears the syntax you are using for the EBD plugin shortcode is incorrect. Please try
[email-download download_id="1698" contact_form_id="1696"]
Just for reference here, it is in our plugin FAQ:
Help FAQ- This reply was modified 4 years, 2 months ago by mandsconsulting.
- This reply was modified 4 years, 2 months ago by mandsconsulting.
Forum: Plugins
In reply to: [Email Before Download] There has been a critical error on this website.Hi @sattypadam,
Thank you for providing the shortcode, the page linked we are unable to view. Could you instead provide a link to a test page to view them functioning on? Preferably a separate test page for each. This will help with troubleshooting any errors you are receiving.
1. Shortcode and a URL showing the WordPress Download Monitor working successfully
2. Shortcode and a URL showing the Contact Form 7 working successfully
3. Shortcode and a URL showing the Email Before Download failing/succeedingForum: Plugins
In reply to: [Email Before Download] Download going to empty linkHi @corilin914,
Can you please provide a URL to the page each of the shortcodes is located on? If it is possible a separate test page for each would be much appreciated for troubleshooting. We are unable to access any of the forms on https://corilin.co/work-with-me/.
Forum: Plugins
In reply to: [Email Before Download] Does this still work?Hi Roger,
No worries thank you for providing the following information. In the EBD settings the field named ‘Default CF7 Form ID’ is not required but if you are using that CF7 ID frequently it should automatically populate. I would try the following shortcode and see if it works for you:
[email-download download_id="X" contact_form_id="Y"]The X is going to be the download ID, the Y is going to be the CF7 Form ID. If you visit the following link, this should help in locating the ID’s:
EBD FAQForum: Plugins
In reply to: [Email Before Download] Nothing happens after I hit the Submit buttonHi @tonysab09,
Thank you for providing all this information. Upon further investigation, we were unable to find the EBD form on the Page you provided. Would it be possible for you to create a test page and include the following:
1. Shortcode and a URL showing the WordPress Download Monitor working successfully
2. Shortcode and a URL showing the Contact Form 7 working successfully
3. Shortcode and a URL showing the Email Before Download failing/succeedingForum: Plugins
In reply to: [Email Before Download] Does this still work?Hi @rjfnz,
Yes EBD is currently working with the latest version of WordPress. Just to make sure, the 3 downloaded plugins you have installed are Contact Form 7, Download Monitor, and our Email Before Download plugin correct? I am unable to locate the EBD form on the website you provided. If you could please provide the following, it would be helpful in troubleshooting your issue:
1. Shortcode and a URL showing the WordPress Download Monitor working successfully
2. Shortcode and a URL showing the Contact Form 7 working successfully
3. Shortcode and a URL showing the Email Before Download failing/succeedingForum: Plugins
In reply to: [Email Before Download] SuggestionHi @jozephbrasil,
Thank you for reaching out, we value your suggestion and will consider adding it down the road.
Forum: Plugins
In reply to: [Email Before Download] Invalid json and loop loading after submitHi @robertomataluni,
We have not heard a response in some time. Are you still needing assistance? If not we will resolve this post.Forum: Plugins
In reply to: [Email Before Download] Shortcode ????Hi @silkweb,
We have not heard a response in some time. Are you still needing assistance? If not we will resolve this post.Forum: Plugins
In reply to: [Email Before Download] Nothing happens after I hit the Submit buttonHi @cschwoertzig,
The provided link does not contain anything on the site. It is just a blank page for us. Could you double-check it is still active? Also, would you be able to look at the PHP error log? It is normally located where the PHP installation occurred. This log may shed some light on the internal server error.
Forum: Plugins
In reply to: [Email Before Download] Nothing happens after I hit the Submit buttonHi @cschwoertzig,
Thank you for providing this. We were able to inspect the error log being thrown on the test site and are looking into it. We tried looking for the EBD plugin on the main site to see if it is throwing the same error but were unable to locate it. Could you please provide the link to the EBD plugin failing on the main site as well?
Forum: Plugins
In reply to: [Email Before Download] Nothing happens after I hit the Submit buttonHi @cschwoertzig,
Thank you for reaching out. Would you be able to provide urls to the pages where the Contact form and Download monitor are working separately? We will be investigating your issue, and reach back out when we have an update.
Forum: Plugins
In reply to: [Email Before Download] Make at least 1 checkbox required to be checked?Hi @matstars,
Thank you for another great suggestion to consider. After some testing and research are done, We will also consider implementing this in one of our future updates as well. As a temporary solution, you could consider using the hidden form, so until the user makes a selection it will not be appearing.
- This reply was modified 4 years, 3 months ago by mandsconsulting.
Forum: Plugins
In reply to: [Email Before Download] Add in a filter for multiple files emailHi @matstars,
Thank you for the suggestion. We will look into the possibility of implementing this in the future.