mandsconsulting
Forum Replies Created
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Forum: Plugins
In reply to: [Email Before Download] Plugin stopped working after WordPress 3.5Hi teobishop,
Thanks for the interest in our plugin.
We tested these two scenarios:
1) downloaded and installed everything the newest versions out of the box, 2) updated installed 3.4.2 version to 3.5.
Both are working without any issue.
It would be nice then if you describe the issue in more detail or (which is much better) send us the url to your test site.
And please check our sticky post on the forum http://wordpress.org/support/topic/plugin-email-before-download-sticky-getting-faster-support?replies=12contact_form_id (all with underscores)
Please see the example we provide on our plugin page:
[email-download download_id=”X” contact_form_id=”Y”]
Hi Hannah,
Thanks for the list of versions they are they same that we use in our test environment.
We have noticed one thing though in your shortcode 3. It seems to be broken can you try this one instead:
[email-download download_id=”1″ contact-form_id=”95″]Please pay specific attention to ‘contact-form_id’ attribute it shouldn’t have whitespaces.
Hi Hannah,
We checked the URLs to the pages you provided. Can you tell us what versions you use, of the WordPress and of each plugin mentioned here: WP Download Monitor, Contact Form 7 and Email Before DownloadThanks for the interest in our plugin.
hi PhilippeAtSTS,
Great to hear that the issue is resolved for you.Hi jccone,
Yes, Contact Form 7 shortcode, placed into the same, distorted post stopped working.Hi RensD,
We never state in our messages that jccone should edit any file.
In our example we described what we did with the post on which our plugin stopped working when we activated mentioned by jccone theme.
So, we edited the post only.hi PhilippeAtSTS,
What exactly are your problems? We tested 3’d URL that you provided and it’s working fine for us.
Thanks again for the interest in our plugin.Forum: Plugins
In reply to: [Email Before Download] Not receiving email with attachmentsHi jamipope,
Thanks for the interest in our plugin.
Just as a reminder, the following options need to be in the Email Before Download settings:
1) Delivery format should be set either to “Send Email” or “Both”
2) Attachment checkbox should be selectedAlternately, you can use these attributes in your shortcode to override the defaults:
attachment=”yes” delivered_as=”Send Email”If these are set correctly, your users should get the emails with attachments. If the problem persists, the issue might go beyond the scope of our plugin. That is to say, there might be something wrong with your server environment.
Hi mikefaa,
Thank you for the interest in our plugin.If you are using the Download Monitor download id, you can try to use the custom output format functionality that they provide. For example, you can create custom output format that looks something like this:
{title} – {description}”and then use ID of this custom format in Email Before Download plugin shortcut. For example:
[email-download download_id=”1″ format=”2”contact_form_id=”17″]Hi drunica,
Thank you for the interest in our plugin.In this *sticky* we also ask you to provide the url to the working component but as well as the shortcut that you use to generate it.
Additionally, please check and let us know what versions of the plugins you are using.
Forum: Plugins
In reply to: [Email Before Download] raw code instead of shortcode?Hi greaterlight,
Thanks for the interest in our plugin.
Maybe you can try to create some test posts (and then later delete them); after you create a test post, go to the source code of the generated page, and copy the HTML that you need.
The HTML that you will need comes from two <div>’s. The first looks like this:
<div id=”wpcf7-f17-p18-o1″ class=”wpcf7″> … </div>And (*this is very important*) you should copy and paste the next div that looks like:
<div id=”wpm_download_2″ style=”display:none;”> … </div>Alternately, you can try to use this PHP code in your header template:
do_shortcode(‘[email-download download_id=”1″ contact_form_id=”17″]’)Hopefully this will help.
Hi RensD,
Thanks for the interest in our plugin.
Please do not edit files; only edit your post.
Forum: Plugins
In reply to: [Email Before Download] Empty pageHi krofek,
It looks like you are using the wrong plugin. We integrate with the Download Monitor plugin (http://wordpress.org/extend/plugins/download-monitor/) and its shortcut should look like:
[download id=”1″]
Hope this helps.
Hi jccone,
We installed this theme and before activating it created a simple test post.
It worked fine until the new form was activated. The behavior was the same as at your site. After a little research, we found that the generated output had some additional tags. We opened the WP post editor, cut the entire post, pasted it into a text editor (Notepad), then copied this text and moved it back to the post editor, then saved. After this, the form started working as expected.
Hope this helps.