Support » Plugin: Email Before Download » Plugin stopped working after WordPress 3.5

  • Resolved teobishop



    I updated to 3.5 (which seems to have been a bad choice), and the plugin isn’t working. The [code] isn’t pulling up the email form, but instead showing a strange full-404 message (like a duplicate of the page) where the form should have been.

    Help? I’ve got to launch this form next week, and the e-mail component is pretty important.


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  • Plugin Author mandsconsulting


    Hi teobishop,
    Thanks for the interest in our plugin.
    We tested these two scenarios:
    1) downloaded and installed everything the newest versions out of the box, 2) updated installed 3.4.2 version to 3.5.
    Both are working without any issue.
    It would be nice then if you describe the issue in more detail or (which is much better) send us the url to your test site.
    And please check our sticky post on the forum

    Thanks for your response. I owe you an apology. I was fiddling with code, trying to figure out why things weren’t working, and then I realized that I was looking at the backend of a different plugin.

    I’ve since tested Email Before Download again, and it works fine.

    Everything is a-ok. Sorry for the confusion, and thanks again for replying.


Viewing 2 replies - 1 through 2 (of 2 total)
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