mainwp
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This issues should be solved in the MainWP Dashboard 4.0.3. Please update to this version.
If anyone keeps experiencing this issue after the update, please feel free to submit helpdesk tickets so we can look into this.
Thanks
4.0.1 version was released on September 3, 2019. If you haven’t please update your MainWP setup to the latest version.
For any further questions, please open a helpdesk ticket.
Thanks
For any further questions, please feel free to reach out to the MainWP Support via helpdesk ticket.
For any further questions, please feel free to reach out to the MainWP Support via helpdesk ticket.
Forum: Plugins
In reply to: [MainWP Dashboard: Self-hosted WordPress Management for Agencies] MultisiteClosing the topic.
Issue resolved in the helpdesk ticket #34064.
The error 401 (Unauthorized) happens when some security rule on the Dashboard site blocks requests from MainWP Child plugin. In most cases this is the HTTP Basic Auth or some custom .htaccess security rule. In some cases, security plugins on the MainWP Dashboard site can cause this.
Since you submitted the helpdesk ticket we will continue from there.
The issue is being troubleshoot in the support ticket #34940
You can submit a helpdesk ticket in the My Account section on the MainWP website.
The option has been added in the version 4.0.1
Have you performed a hard refresh of your browser? If you have and are still having issues please open an official trouble ticket at MainWP Support.
If you have a dedicated blog for MainWP then I’m sure you’d be happy with it, but I actually use the blog it’s on
You should NEVER install your MainWP Dashboard on a production WordPress site.
Step 1 of the installation:
We HIGHLY recommend a NEW WordPress install for your MainWP Dashboard.
Using a new WordPress install will help to cut down on Plugin Conflicts and other issues that can be caused by trying to run your MainWP Main Dashboard from an active site. Most hosting companies provide free subdomains (“demo.yourdomain.com”) and we recommend creating one if you do not have a specific dedicated domain to run your MainWP Dashboard.
If you are not sure how to set up a subdomain, contact your hosting companies support.You can even install your MainWP Dashboard on a WordPress site located on your local computer using DesktopServer, WAMP or any other setup that allows you to run WordPress locally.
There will be an update next week giving you the option to turn off update verification in settings.
When you use the “Plugin Auto Update” feature from the moment your MainWP Dashboard detects the available update, it can take up to 24 hours before the trusted plugins get updated.
The full docs for the Plugin Auto Update
Hi @pmaire, if you still need help with this problem, please feel free to reach out to us via helpdesk.
Thanks