Mahdi

Hello there,

Thank you for choosing our product and contacting us!

Below are the answers to your queries:

1. Express checkout not working when using google captcha on checkout page (https://prnt.sc/Df1vhPMcFK7-)

Answer: Express checkout is not compatible with custom fields as it provide limited input access and hence giving issue with recaptcha. Also express checkout is designed in a way that user may pay without even visiting checkout page (i.e.) from product or cart page also. So it fetched address and other data from your respective wallet. Still we will work on it and find-out the solution as possible.

2. When live to test or test to live mode then showing an error no such customer: ID (https://prnt.sc/5sAtXb_nijrI)

Answer: This issue will not happen with the general customers. This is happening because your email created a customer ID with test mode and when you try a payment with live mode the same customer then return the error from stripe. However we will work this point and this issue will fix on next release.

3. When open with incognito mode showing browser pay, generally it’s showing Gpay.

Answer: This is default behaviour express checkout function. Browser will automatically detect which payment option support with current browser. In incognito mode since you are not logged in and you gpay account is not available it shows browser pay and also you need to add address manually. whereas in normal mode it gets gpay wallet data and you see gpay button.
Ref: https://stripe.com/docs/stripe-js/elements/payment-request-button
Follow: https://checkoutplugins.com/docs/how-to-setup-express-checkout/

4. Express checkout button not showing when set above the billing form

Answer: There was a compatibility issue for this particular action with CartFlows, this one will be fix by CartFlows in next updates. This option works perfectly on WooCommerce checkout page.

I hope this helps.

Let me know if you have any further queries.

Hello there,

Thank you for contacting us and sorry for the delay.

We haven’t heard of such an issue.

There might be something wrong with your website.

Can you please lodge a ticket on our support center so we can take a closer look?

Hello Simon,

Thank you for choosing Presto and writing in!

The CC button would only appear for self-hosted and Bunny.net videos.

If you’re using YouTube and Vimeo, the CC button won’t show up.

Hope this helps.

Let us know if we could be of any further assistance.

Hello Alex,

Thank you for contacting us!

Can you please lodge a ticket to our support center?

This is a Pro feature and we can not provide support for it here as WordPress.org guidelines suggest.

Thank you for understanding.

Have a great day.

Thank you very much for your rating and review!

It’s greatly appreciated by us all 🙂

Hi there,

Thank you for contacting us!

Yes, PHP 8 is supported.

Let us know if you have any further queries.

Hello there,

Thank you for writing in!

Yes, you can edit your preset and navigate to the “Controls” tab.

Once there, you can turn on the “Speed” option and it will show what you’re looking for.

Hope this helps.

Have a great day ahead 🙂

Hello Cez,

Thank you for contacting us.

Can you please lodge a ticket on our support portal so we can take a closer look?

Sorry for the delayed response.